Why can't i update itunes on windows xp? It says update server could not be contacted but internet is working fine. I'm trying to go from itunes 10 to itunes version 11
why can't i update itunes on windows xp? It says update server could not be contacted but internet is working fine. I'm trying to go from itunes 10 to itunes version 11
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
400MB of available disk space
Broadband Internet connection to use the iTunes Store
See Here > http://support.apple.com/kb/TS3125
From Here > http://www.apple.com/support/itunes/troubleshooting/
Similar Messages
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trying to update my iphone but it ends up giving me an error saying , the server could not be contacted or is unavailabe ????
Restore the iPhone when connected to iTunes by cable.
Still the same TS1275?
Is your iPhone jailbroken?
Or
Has your computer ever been used to jailbrake or downgrade (Tinyumbrella) any iPhone? -
When trying to restore or even contact itunes store my computer states the ipod softdate server could not be contacted. When I checked the setting everything look correct. I have just changed from using xp on my computer and now using windows 7 so I am a bit lost with the different layout
maybe:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
Hi after updating my iPad to Os6 I get to the point where it needs to be restored? It does a download bar and says 'Extracting software' then I get the message 'iPad cannot be restored at this time because the ipad update software server could not be contacted or is temporarily unavailable' .. I have been to the trouble shoot section ..as it has an error code .. but when you click on that it does nothing .. I have turn off my firewall etc.. just keep getting that message?? HELP
Me too! I have iPad 2 on iOS 6. Not sure what to do.
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ITunes keeps saying the server could not be contacted when trying to restore my iPhone 5
I'm trying to restore my iPhone 5 using iTunes, because my battery life has greatly decreased, and I believe it to be a software problem. Therefore I'm wanting to wipe the software completely, and update it again, but when I hit restore, it extracts the software, and then tells me the update server could not be reached. I'm not sure what the problem is, I updated my iTunes again and retried but the same thing happened. Please let me know what to do to restore my phone
Try restoring your iPhone from a different computer.
kpower28
Please mark this as "solved my problem" or "helped me"! -
okay so last night i went to charge my ipod in the computer and it started working then i took it out of the computer and put it on a wall charger and it had a spasm attack and shut itself down, after that it said i had to connect it to itunes so when i did it kept telling me that i need to restore my ipod, but when i press restore the itunes said "the contact server is not avalible" or something similar to that, what does that actually mean and is there anyway i can fix my ipod. i have dropped my ipod a few times, on tiles, wood, in a gutter of water when it fell out my pocket but im also wondering is it something to do with my ipod or is it itunes?
Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
The abuse may prevent a restore or prevent proper operation of the iPod if you can restore the iPod. -
My ipod is the 4.3.5 version. It is driving me nuts! I have tried disabling different softwares, updating Itunes, and restarting my computer over and over. It says server cannot be contacted yet everytime I open iTunes, it pops up at least twice saying to update.
Let's try the following document with that one.
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
(If the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.) -
I keep getting this, "can not contact itunes server, check internet connection." every time I try to update itunes. Well, the connection is good.
A simple search of the forums would have revealed many similar threads with the same error and appropriate troubleshooting and resolution.
See the "More Like This" section over there =================> -
i cannot seem to upgrade the ipad to ios 5 i keep getting a message after about 15 minutes that says ipad server software could not be contacted make sure your network settings are correct. and network is active or try again later
My 3G service provider told me to power off by holding the top black button down for 5 seconds until you get until you get the red arrow asking you to slide to power off. Leave off for a minute or so and then use the same button to turn back on and it will show a little apple in the middle of the screen. This should reboot your server information and you will not get the error message.
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I have tried to update my iPhone using the iTunes method but it will not work. The message "The iTunes update server could not be contacted. Please check your internet connection or try again later," appears. What do I do? The Internet is working fine.
Have you tried the following troubleshooting document?
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
If you end up using the If the iTunes Store opens successfully section of the document, and the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK. -
we are getting a message ,'the ipod cannot be updated at this time because the ipod software update server could not be contacted or is temporarilly unavailable ' . we have been trying for 3-4 weeks now same same ?
Try turning off the Firewall.
System Preferences / Security - Firewall.
or System Preferences / Sharing - Firewall. -
When I was updating my child's ipod touch with itunes....it put the ipod in recovery mode and said I would need to restore and then update....which was my only option to choose, so when I chose restore & update....after going thru it seemed the process, then a window came up that stated the ipod couldn't be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable and to try again. After trying this several times unsuccessfuly and going thru the steps on the help section, the ipod is still not able to restore & update, thus we can't access anything on our very new ipod touch and I am very frustrated, can't afford any Apple support tech time. PLEASE HELP!!
Try:
- Powering off and then back on your router.
- The Additional Information paragraph of
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
The iphone software update server could not be contacted" - error message recieved when i try to update to 5.1.1 via itunes , what can i do ?
Dear Lawrence Finch:
If you're still around I hope you see this message, as you're the FIRST person (after reading every link, thread, other sites, apple support articles, etc.) to mention JB may be causing this iTunes popup window to REPEATEDLY occur:
"The iPhone software update server could not be contacted."
No, I did not hack anything (are you kidding? Grannies don't hack!), but I unknowingly bought a 3Gs iOS 3.1 from ebay that was not advertised as JB. Since it is like brand new, I was going to keep it (because my old backup is iOS 3.1.2) & was trying to simply restore & update, which (I thought) would remove the JB (that's what everybody says at forums, etc).
Instead, after "erasing all settings/content" (inside phone's Settings to get the prior person's name out of there), it is now stuck in White Apple Mode.
Put it in DFU/Recovery Mode & connect to iTunes but that stupid above message keeps appearing & I have already read/tried EVERYTHING to get rid of that message, starting with:
1. OLD phones (3Gs) with OLD iOS 3.1+ should work FINE with OLD Mac (iBook) with OLD OSX (Tiger 10.4.11) with OLD iTunes (9.2.1[5]). So that can't be the problem.
Here's all the other things apple & others say to check which I already checked:
2. USB ports are FINE, both work FINE, so that's not the problem.
3. No "extra USB devices" are connected, ONLY a mouse, & then the phone (yes, I tried it w/o the mouse connected but that didn't help).
4. No "usb hubs."
5. Latest iTunes for this OSX has already been DL'd (iTunes 9.2.1[5]). If you know of a newer one for this OSX, please advise.
6. No antivirus software.
7. No security software.
8. No routers; only 1 comcast modem, period. Wired Ethernet.
9. No wifi gadgets, no wifi at all.
10. No firewalls, except what is on iBook in the SHARING/System-Prefs. section. It's turned OFF.
11. Did the hosts/terminal thing sudo nano whatever it was. There were only 3 lines, NO gs.apple.com:
xxxxx local host
xxxxx broadcast host
xxxx local host
Oh, & btw, ATT officially unlocked this phone (after I filled out their online forms) but I can't finish the process via iTunes to get their Confirmation that "Device is Now Unlocked," so I can use T-Mo.
So that's it. If you have any other ideas of what to do from here, since from your comment, maybe it's the stupid JB on this phone that is causing the problem (???), please advise.
Many thanks! -
I am trying to update my iTunes so I can sync my new iphone 5s and it doesn't recognize the phone, apple support said I need to update my iTunes when I try and do that I get an error message that says " the ITunes update server could not be contacted. Please check your internet connection or try back later.
My internet works fine and I have tried back dozens of times with same result.Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks! -
HT201210 why can't I restore and it says software update server could not be contacted? Help Please
why can't I restore and it says software update server could not be contacted? Help Please
Most likely because the phone was jailbroken or hacked to unlock it.
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