Problem In R/3 Installation : Dispatcher not coming up

Hi,
I'm trying to install SAP R/3 Enterprise ABAP on Windows:Oracle. While creating the Database Instance I chose a Database Schema Name.
Further, while creating a Dialog Instance the Database schema name what I gave doesn't match with the previous one. Due to which the dispatcher doesn't starts up & I'm getting Invalid Username/Password in the system log & following is the error that is getting logged in the stderr file :
Mon Jun 06 17:27:51 2005
Starting user session (con_hdl=0,svchp=041AEFD4,srvhp=0410D874,usrhp=078AE0DC)
Now I'm connected to ORACLE
ERROR => ORA-1403 when accessing table SAPUSER
[dbsloci.c 10100]
Disconnecting from connection 0 ...
Closing user session (con_hdl=0,svchp=041AEFD4,usrhp=078AE0DC)
Now I'm disconnected from ORACLE
Try to connect with default password
Connecting as SAPDS1/<pwd>@C01 on connection 0 ...
Starting user session (con_hdl=0,svchp=041AEFD4,srvhp=0410D874,usrhp=078AE0DC) *** ERROR => OCI-call 'OCISessionBegin' failed: rc = 1017
[dboci.c 3721]
ERROR => CONNECT failed with sql error '1017'
[dbsloci.c 9736]
***LOG BY2=> sql error 1017 performing CON [dbsh#2 @ 1200] [dbsh 1200 ]
***LOG BY0=> ORA-01017: invalid username/password; logon denied [dbsh#2 @ 1200] [dbsh 1200 ]
***LOG BY2=> sql error 1017 performing CON [dblink#1 @ 419] [dblink 0419 ]
***LOG BY0=> ORA-01017: invalid username/password; logon denied [dblink#1 @ 419] [dblink 0419 ]
***LOG R19=> tskh_init, db_connect ( DB-Connect 000256) [thxxhead.c 1272]
in_ThErrHandle: 1
ERROR => tskh_init: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c 9394]
I came to to know that if I make some changes in the SLD then the problem would be resolved but I don't know where to make this updates/changes.
Can any one help me out in this?
Cheers,
Jeetu

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Hi Basant,
Check out the following threads which have discussed and even solved the same issue:-
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Java Server node and dispatcher not coming up in ECC

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#1.5 #005056B83E3D00000000001000005CCC0004AA6F7B4BAF13#1313295693490#com.sap.engine.core.configuration##com.sap.engine.core.configuration#######Thread[Thread-1,5,main]##0#0#Error#1#/System/Server#Plain###Error occurred: Secure Store lib Dir does not exist F:/usr/sap/ECQ/SYS/global/security/lib
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[Thr 23852] Sun Aug 14 04:22:14 2011
[Thr 23852] JLaunchIExitJava: exit hook is called (rc = -334)
[Thr 23852] **********************************************************************
[Thr 23852] *** ERROR => The Java VM terminated with a non-zero exit code.
[Thr 23852] *** Please see SAP Note 943602 , section 'J2EE Engine exit codes'
[Thr 23852] *** for additional information and trouble shooting.
[Thr 23852] **********************************************************************
[Thr 23852] JLaunchCloseProgram: good bye (exitcode = -334)
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SAP R/3 Installation : Dispatcher not starting up.

Hi,
 I'm trying to Install SAP R/3 Enterprise ABAP on Windows: Oracle. Central Instance, Database Instance & Gateway Instance Installation went smoothly without any problems.
 But when I tried to start the SAP system the Dispatcher is not starting.
 I'm getting following error which is listed below from various files like dev_wx, dev_ms, stderrx & dev_rfc.
dev_rfc.trc file
>TS> Fri Jun 03 14:02:41 2005
T:5268 ======> Connect to SAP gateway failed
Connect_PM TPNAME=IGS.C01, GWHOST=wipro, GWSERV=3300
ERROR partner not reached (host 10.119.2.66, service 3300)
TIME Fri Jun 03 14:02:41 2005
RELEASE 640
COMPONENT NI (network interface)
VERSION 37
RC -10
MODULE nixxi_r.cpp
LINE 8593
DETAIL NiPConnect2
SYSTEM CALL SiPeekPendConn
ERRNO 10061
ERRNO TEXT WSAECONNREFUSED: Connection refused
COUNTER 2
dev_ms file
[Thr 5884] Fri Jun 03 17:51:27 2005
[Thr 5884] systemid 560 (PC with Windows NT)
[Thr 5884] relno 6400
[Thr 5884] patchlevel 0
[Thr 5884] patchno 12
[Thr 5884] intno 20020600
[Thr 5884] pid 5816
[Thr 5884] ***LOG Q01=> MsSInit, MSStart (Msg Server 1 5816) [msxxserv.c 1655]
[Thr 5884] MsHttpInit: full qualified hostname = wipro.hobbits
[Thr 5884] HTTP logging is switch off
[Thr 5884] set HTTP state to LISTEN
[Thr 5884] MsHttpOwnDomain: own domain[1] = hobbits
[Thr 5884] *** I listen to port sapmsC01 (3601) ***
[Thr 5884] *** HTTP port 8101 state LISTEN ***
[Thr 5884] CUSTOMER KEY: >P1811225457<
[Thr 5884] Fri Jun 03 17:51:47 2005
[Thr 5884] *** ERROR => MsSClientHandle: no server provides service ENQ (4), requested from wipro_C01_00 [msxxserv.c 4190]
[Thr 5884] Fri Jun 03 17:52:44 2005
[Thr 5884] *** ERROR => MsSClientHandle: no server provides service ENQ (4), requested from wipro_C01_01 [msxxserv.c 4190]
[Thr 5884] Fri Jun 03 17:52:49 2005
[Thr 5884] *** ERROR => MsSClientHandle: no server provides service ENQ (4), requested from wipro_C01_00 [msxxserv.c 4190]
[Thr 5884] ***LOG Q0I=> NiPRead: recv (10054: WSAECONNRESET: Connection reset by peer) [ninti.c 777]
[Thr 5884] *** ERROR => MsSRead: NiBufReceive (rc=NIECONN_BROKEN) [msxxserv.c 9101]
[Thr 5884] *** ERROR => MsSClientHandle: MsSRead C2 (wipro_C01_00), MSEINTERN [msxxserv.c 3765]
[Thr 5884] Fri Jun 03 18:03:09 2005
[Thr 5884] *** ERROR => MsSCheckConnections: no response from client C1 (10.119.2.66) after 300 secs received [msxxserv.c 2913]
[Thr 5884] *** ERROR => MsSCheckConnections: disconnect now [10.119.2.66] [msxxserv.c 2917]
[Thr 5884] *** ERROR => MsSCheckConnections: no response from client C0 (10.119.2.66) after 300 secs received [msxxserv.c 2913]
[Thr 5884] *** ERROR => MsSCheckConnections: disconnect now [10.119.2.66] [msxxserv.c 2917]
stderr file
stderr2 file
C:\usr\sap\C01\D00\work>echo WHENEVER SQLERROR exit SQL.SQLCODE 1>v9start.sql
C:\usr\sap\C01\D00\work>echo connect / as sysdba 1>>v9start.sql
C:\usr\sap\C01\D00\work>echo startup 1>>v9start.sql
C:\usr\sap\C01\D00\work>echo exit 1>>v9start.sql
SQL*Plus: Release 9.2.0.5.0 - Production on Fri Jun 3 17:51:27 2005
Copyright (c) 1982, 2002, Oracle Corporation. All rights reserved.
Connected.
ORA-01081: cannot start already-running ORACLE - shut it down first
Disconnected from Oracle9i Enterprise Edition Release 9.2.0.5.0 - Production
With the Partitioning, OLAP and Oracle Data Mining options
JServer Release 9.2.0.5.0 - Production
stderr4
work process W0 died => tskh_init: db_connect
work process W3 died => tskh_init: db_connect
work process W4 died => tskh_init: db_connect
work process W5 died => tskh_init: db_connect
work process W6 died => tskh_init: db_connect
work process W7 died => tskh_init: db_connect
work process W2 died => tskh_init: db_connect
work process W1 died => tskh_init: db_connect
ICM up and operational (pid: 4100) ***
Shutdown ICM server ......
ICM shutdown completed (pid: 4100) ***
DISPATCHER EMERGENCY SHUTDOWN => DpWPCheck: no more work processes
stderr6
[Thr 3668] Fri Jun 03 17:51:27 2005
[Thr 3668] *** ERROR => SncPDLInit(): DlLoadLib("sncgss32.dll")=DLENOACCESS
[sncxxdl.0340][Thr 3668] *** ERROR => SncPDLInit()==SNCERR_INIT, Adapter (#0) sncgss32.dll not loaded
[sncxxdl.0604][Thr 4144] Fri Jun 03 17:51:28 2005
[Thr 4144] *** ERROR => SncPDLInit(): DlLoadLib("sncgss32.dll")=DLENOACCESS
[sncxxdl.0340][Thr 4144] *** ERROR => SncPDLInit()==SNCERR_INIT, Adapter (#0) sncgss32.dll not loaded
[sncxxdl.0604][Thr 3680] Fri Jun 03 17:51:28 2005
[Thr 3680] *** ERROR => SncPDLInit(): DlLoadLib("sncgss32.dll")=DLENOACCESS
[sncxxdl.0340][Thr 3680] *** ERROR => SncPDLInit()==SNCERR_INIT, Adapter (#0) sncgss32.dll not loaded
[sncxxdl.0604]
 From the above log, it says that there is problem in database connection. But I am not able to figure out where the problem lies & what are the changes that needs to be done.
 Kindly suggest me what needs to be done.
Cheers,
Jeetu

Hi Jeetendra
I have the same problem of dsipatcher not starting up, i am using XP as operating system , pinning hope that u have got the solutions for the problem
Here are the below
1)dev_wo
trc file: "dev_w0", trc level: 1, release: "620"
ACTIVE TRACE LEVEL 1
ACTIVE TRACE COMPONENTS all, M
B
B Wed Oct 19 09:23:41 2005
B create_con (con_name=R/3)
B Loading DB library 'C:\usr\sap\PRD\SYS\exe\run\dboraslib.dll' ...
M
M Wed Oct 19 09:23:42 2005
M *** ERROR => DlLoadLib: LoadLibrary(C:\usr\sap\PRD\SYS\exe\run\dboraslib.dll) Error 126 [dlnt.c 226]
M Error 126 = "The specified module could not be found."
B *** ERROR => Couldn't load library 'C:\usr\sap\PRD\SYS\exe\run\dboraslib.dll'
[dbcon.c 3789]
M systemid 560 (PC with Windows NT)
M relno 6200
M patchlevel 0
M patchno 251
M intno 20020600
M pid 3660
M
M ***LOG Q0Q=> tskh_init, WPStart (Workproc 0 3660) [dpxxdisp.c 1016]
I
I Wed Oct 19 09:23:43 2005
I MtxInit: -2 0 0
X
X Wed Oct 19 09:23:44 2005
X EmInit: MmSetImplementation( 2 ).
X <ES> client 0 initializing ....
X Using implementation std
M <EsNT> Memory Reset enabled as NT default
X ES initialized.
M
M Wed Oct 19 09:23:50 2005
M calling db_connect ...
B create_con (con_name=R/3)
B Loading DB library 'C:\usr\sap\PRD\SYS\exe\run\dboraslib.dll' ...
M
M Wed Oct 19 09:23:55 2005
M *** ERROR => DlLoadLib: LoadLibrary(C:\usr\sap\PRD\SYS\exe\run\dboraslib.dll) Error 126 [dlnt.c 226]
M Error 126 = "The specified module could not be found."
B *** ERROR => Couldn't load library 'C:\usr\sap\PRD\SYS\exe\run\dboraslib.dll'
[dbcon.c 3789]
M ***LOG R19=> tskh_init, db_connect ( DB-Connect 008192) [thxxhead.c 1098]
M in_ThErrHandle: 1
M *** ERROR => tskh_init: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c 8277]
M
M Info for wp 0
M
M stat = 4
M reqtype = 1
M act_reqtype = -1
M tid = -1
M mode = 255
M len = -1
M rq_id = -1
M rq_source = 255
M last_tid = 0
M last_mode = 0
M rfc_req = 0
M report = > <
M action = 0
M tab_name = > <
M
M *****************************************************************************
M *
M * LOCATION SAP-Server sap_PRD_00 on host sap (wp 0)
M * ERROR tskh_init: db_connect
M *
M * TIME Wed Oct 19 09:23:55 2005
M * RELEASE 620
M * COMPONENT Taskhandler
M * VERSION 1
M * RC 13
M * MODULE thxxhead.c
M * LINE 8408
M * COUNTER 1
M *
M *****************************************************************************
M
M Entering TH_CALLHOOKS
M ThCallHooks: call hook >SAP-Trace buffer write< for event BEFORE_DUMP
M ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP
M *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c 672]
M *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c 235]
M Entering ThSetStatError
M Entering ThReadDetachMode
M call ThrShutDown (1)...
M ***LOG Q02=> wp_halt, WPStop (Workproc 0 3660) [dpnttool.c 345]
2)stder
C:\usr\sap\PRD\DVEBMGS00\work>echo WHENEVER SQLERROR exit SQL.SQLCODE 1>v9start.sql
C:\usr\sap\PRD\DVEBMGS00\work>echo connect / as sysdba 1>>v9start.sql
C:\usr\sap\PRD\DVEBMGS00\work>echo startup 1>>v9start.sql
C:\usr\sap\PRD\DVEBMGS00\work>echo exit 1>>v9start.sql
'sqlplus' is not recognized as an internal or external command,
operable program or batch file.
3)dev_rfc
ERROR file opened at 20060207 010848 India Standard , SAP-REL 620,0,252 RFC-VER 3 500897 MT-SL
T:2608 Error RFCIO_ERROR_MESSAGE in abrfcio.c : 1360
T:2608 <* RfcDispatch [1] : returns 1:RFC_FAILURE
4)dev_ms
trc file: "dev_ms", trc level: 1, release: "620"
[Thr 2316] Wed Oct 19 09:23:36 2005
[Thr 2316] MsSSetTrcLog: trc logging not active
[Thr 2316] relno 6200
[Thr 2316] patchlevel 0
[Thr 2316] patchno 125
[Thr 2316] intno 20020600
[Thr 2316] pid 2328
[Thr 2316] ***LOG Q01=> MsSInit, MSStart (Msg Server 1 2328) [msxxserv.c 1515]
[Thr 2316] MsHttpPortInsert: set HTTP state to LISTEN
[Thr 2316] *** I listen to port sapmsPRD (3600) ***
[Thr 2316] *** HTTP LISTEN ***
[Thr 2316] *** I listen to HTTP port 8100 ***
[Thr 2316] CUSTOMER KEY: >B0642345523<
[Thr 2316] Wed Oct 19 09:24:27 2005
[Thr 2316] *** ERROR => MsSClientHandle: no server provides service ENQ (4), requested from sap_PRD_00 [msxxserv.c 3957]
[Thr 2492] Wed Oct 19 09:27:02 2005
[Thr 2492] MsSExit: received SIGINT (2)
[Thr 2492] ***LOG Q02=> MsSHalt, MSStop (Msg Server 2328) [msxxserv.c 4786]
5) dev_disp
trc file: "dev_disp", trc level: 1, release: "620"
Wed Oct 19 09:23:38 2005
ERROR => DlLoadLib: LoadLibrary(dboraslib.dll) Error 126 [dlnt.c 226]
 Error 126 = "The specified module could not be found."
systemid 560 (PC with Windows NT)
relno 6200
patchlevel 0
patchno 251
intno 20020600
pid 2120
***LOG Q00=> DpSapEnvInit, DPStart (00 2120) [dpxxdisp.c 966]
 shared lib "dw_xml.dll" version 252 successfully loaded
 shared lib "dw_xtc.dll" version 252 successfully loaded
 shared lib "dw_stl.dll" version 252 successfully loaded
MtxInit: -2 0 0
MBUF state OFF
EmInit: MmSetImplementation( 2 ).
<ES> client 0 initializing ....
<ES> InitFreeList
<ES> block size is 1024 kByte.
Using implementation std
<EsNT> Memory Reset enabled as NT default
<EsNT> EsIUnamFileMapInit: Initialize the memory 268 MB
<ES> 267 blocks reserved for free list.
ES initialized.
Wed Oct 19 09:23:39 2005
***LOG Q0K=> DpMsAttach, mscon ( sap) [dpxxdisp.c 8832]
Wed Oct 19 09:23:40 2005
CCMS: Initalizing shared memory of size 20000000 for monitoring segment.
Wed Oct 19 09:23:42 2005
CCMS: start to initalize 3.X shared alert area (first segment).
DpMsgAdmin: Set release to 6200, patchlevel 0
MBUF state PREPARED
MBUF component UP
DpMBufHwIdSet: set Hardware-ID
***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c 940]
DpMsgAdmin: Set patchno for this platform to 251
Release check o.K.
Wed Oct 19 09:24:21 2005
ERROR => W0 (pid 3660) died [dpxxdisp.c 11210]
ERROR => W1 (pid 3728) died [dpxxdisp.c 11210]
ERROR => W2 (pid 3716) died [dpxxdisp.c 11210]
ERROR => W3 (pid 4048) died [dpxxdisp.c 11210]
ERROR => W4 (pid 3704) died [dpxxdisp.c 11210]
ERROR => W5 (pid 3700) died [dpxxdisp.c 11210]
ERROR => W6 (pid 3684) died [dpxxdisp.c 11210]
ERROR => W7 (pid 3692) died [dpxxdisp.c 11210]
ERROR => W8 (pid 3896) died [dpxxdisp.c 11210]
ERROR => W9 (pid 3672) died [dpxxdisp.c 11210]
ERROR => W10 (pid 2620) died [dpxxdisp.c 11210]
ERROR => W11 (pid 3628) died [dpxxdisp.c 11210]
ERROR => W12 (pid 3620) died [dpxxdisp.c 11210]
ERROR => W13 (pid 3580) died [dpxxdisp.c 11210]
ERROR => W14 (pid 3612) died [dpxxdisp.c 11210]
ERROR => W15 (pid 380) died [dpxxdisp.c 11210]
ERROR => W16 (pid 3624) died [dpxxdisp.c 11210]
my types changed after wp death/restart 0xbf --> 0x80
DP_FATAL_ERROR => DpEnvCheck: no more work processes
DISPATCHER EMERGENCY SHUTDOWN ***
ERROR => DpMBufRead: state MBUF_PREPARED, opmode MBUF_USE [dpxxmbuf.c 503]
ERROR => DpModState: DpMBufRead failed (-1) [dpxxdisp.c 13129]
Wed Oct 19 09:24:27 2005
***LOG Q0M=> DpMsDetach, ms_detach () [dpxxdisp.c 9058]
MBUF state OFF
MBUF component DOWN
Wed Oct 19 09:24:28 2005
***LOG Q05=> DpHalt, DPStop ( 2120) [dpxxdisp.c 7637]
kindly help me to solve and able to connect to server
and please let me know step by step solutions as i am very much new
Thanking you my emial id ([email protected])

Java Dispatcher not coming up,Server node and SDM is running.

Hi Everyone,
While starting my Java instance, Dispatcher is stopped with return code "666",Server node and SDM is running.This is all of sudden not sure what has changed.
I have changed the heap size value of dispatcher ,Did cleanipc ,But still no luck.
My heap size parameters are according to SAP note:
Note 0001024539 - Recommended Settings for NW04 >= SP14, NW 7.0 >= SP6 on AIX-BPBO.
Java version :
java version "1.4.2"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2)
Classic VM (build 1.4.2, J2RE 1.4.2 IBM AIX 5L for PowerPC (64 bit JVM) build caix64142-20080923 (SR12) (JIT enabled: jitc))
Please find below dispatcher error log.
Mon Jan 10 15:36:04 2011
JVMDUMP006I Processing Dump Event "systhrow", detail "java/lang/OutOfMemoryError" - Please Wait.
JVMDUMP007I JVM Requesting System Dump using '/usr/sap/D10/DVEBMGS01/j2ee/cluster/dispatcher/core.20110110.153604.2523266.0001.dmp'
Note: "Enable full CORE dump" in smit is set to FALSE and as a result there will be limited threading information in core file.
Mon Jan 10 15:36:14 2011
JVMDUMP010I System Dump written to /usr/sap/D10/DVEBMGS01/j2ee/cluster/dispatcher/core.20110110.153604.2523266.0001.dmp
JVMDUMP007I JVM Requesting Snap Dump using '/usr/sap/D10/DVEBMGS01/j2ee/cluster/dispatcher/Snap.20110110.153604.2523266.0002.trc'
JVMDUMP010I Snap Dump written to /usr/sap/D10/DVEBMGS01/j2ee/cluster/dispatcher/Snap.20110110.153604.2523266.0002.trc
JVMDUMP007I JVM Requesting Heap Dump using '/usr/sap/D10/DVEBMGS01/j2ee/cluster/dispatcher/heapdump.20110110.153604.2523266.0003.phd'
Mon Jan 10 15:36:15 2011
JVMDUMP010I Heap Dump written to /usr/sap/D10/DVEBMGS01/j2ee/cluster/dispatcher/heapdump.20110110.153604.2523266.0003.phd
JVMDUMP007I JVM Requesting Java Dump using '/usr/sap/D10/DVEBMGS01/j2ee/cluster/dispatcher/javacore.20110110.153604.2523266.0004.txt'
JVMDUMP010I Java Dump written to /usr/sap/D10/DVEBMGS01/j2ee/cluster/dispatcher/javacore.20110110.153604.2523266.0004.txt
JVMDUMP013I Processed Dump Event "systhrow", detail "java/lang/OutOfMemoryError".
</verbosegc>
[Thr 6428] JLaunchIExitJava: exit hook is called (rc = 666)
[Thr 6428] **********************************************************************
ERROR => The Java VM terminated with a non-zero exit code.
Please see SAP Note 943602 , section 'J2EE Engine exit codes'
for additional information and trouble shooting.
[Thr 6428] SigISetIgnoreAction : SIG_IGN for signal 20
[Thr 6428] JLaunchCloseProgram: good bye (exitcode = 666)
Could somebody help...
Thanks

Hi John ,Thanks
The dispatcher connects to only one server node.dev_dispatcher content details below.
JStartupIReadSection: read node properties [ID18122300]
-> node name : dispatcher
-> node type : dispatcher
-> node execute : yes
-> jlaunch parameters :
-> java path : /usr/java14_64
-> java parameters : -Xmn70M -Xgcpolicy:gencon -verbose:gc -Xj9 -Xdump:system:events=systhrow,filter=java/lang/OutOfMemoryError,request=exclusive+prepwalk -Djava.security.policy=.\java.policy -Djava.security.egd=file:/dev/urandom -Djco.jarm=1
-> java vm version : J2RE 1.4.2 IBM J9 2.3 AIX ppc64-64 j9ap64142-20080923 (JIT enabled)
-> java vm vendor : IBM J9 VM (IBM Corporation)
-> java vm type : server
-> java vm cpu : ppc64
-> heap size : 200M
-> init heap size : 200M
-> root path : /usr/sap/D10/DVEBMGS01/j2ee/cluster/dispatcher
-> class path : ./bin/boot/boot.jar:./bin/system/bytecode.jar:.
-> OS libs path : /usr/sap/D10/DVEBMGS01/j2ee/os_libs
-> main class : com.sap.engine.boot.Start
-> framework class : com.sap.bc.proj.jstartup.JStartupFramework
-> registr. class : com.sap.bc.proj.jstartup.JStartupNatives
-> framework path : /usr/sap/D10/DVEBMGS01/exe/jstartup.jar:/usr/sap/D10/DVEBMGS01/exe/jvmx.jar
-> shutdown class : com.sap.engine.boot.Start
-> parameters :
-> debuggable : no
-> debug mode : no
-> debug port : 50000
-> shutdown timeout : 120000
[Thr 1] JLaunchISetDebugMode: set debug mode [no]
[Thr 772] JLaunchIStartFunc: Thread 772 started as Java VM thread.
JHVM_LoadJavaVM: VM Arguments of node [dispatcher]
-> stack : 1048576 Bytes
-> arg[ 0]: exit
-> arg[ 1]: abort
-> arg[ 2]: vfprintf
-> arg[ 3]: -Xmn70M
-> arg[ 4]: -Xgcpolicy:gencon
-> arg[ 5]: -verbose:gc
-> arg[ 6]: -Xj9
-> arg[ 7]: -Xdump:system:events=systhrow,filter=java/lang/OutOfMemoryError,request=exclusive+prepwalk
-> arg[ 8]: -Djava.security.policy=.\java.policy
-> arg[ 9]: -Djava.security.egd=file:/dev/urandom
-> arg[ 10]: -Djco.jarm=1
-> arg[ 11]: -Dsys.global.dir=/usr/sap/D10/SYS/global
-> arg[ 12]: -Dapplication.home=/usr/sap/D10/DVEBMGS01/exe
-> arg[ 13]: -Djava.class.path=/usr/sap/D10/DVEBMGS01/exe/jstartup.jar:/usr/sap/D10/DVEBMGS01/exe/jvmx.jar:./bin/boot/boot.jar:./bin/system/bytecode.jar:.
-> arg[ 14]: -Djava.library.path=/usr/java14_64/jre/bin:/usr/java14_64/jre/bin:/usr/java14_64/jre/bin/classic:/usr/java14_64/jre/bin:/usr/sap/D10/DVEBMGS01/exe:
/usr/sap/D10/DVEBMGS01/exe:/usr/sap/D10/DVEBMGS01/exe:/usr/TDAccess2.4.1:/usr/sap/D10/SYS/exe/run:/oracle/client/10x_64/instantclient:/
usr/java14_64/jre/bin/j9vm:/usr/sap/D10/DVEBMGS01/exe::/usr/lib:/usr/sap/D10/DVEBMGS01/j2ee/os_libs:/usr/sap/D10/DVEBMGS01/exe:/usr/sap/D10
/DVEBMGS01/exe:/usr/sap/D10/DVEBMGS01/exe:/usr/TDAccess2.4.1:/usr/sap/D10/SYS/exe/run:/oracle/client/10x_64/instantclient
-> arg[ 15]: -Dmemory.manager=200M
-> arg[ 16]: -Xmx200M
-> arg[ 17]: -Xms200M
-> arg[ 18]: -DLoadBalanceRestricted=no
-> arg[ 19]: -Djstartup.mode=JCONTROL
-> arg[ 20]: -Djstartup.ownProcessId=2748598
-> arg[ 21]: -Djstartup.ownHardwareId=U0234126406
-> arg[ 22]: -Djstartup.whoami=dispatcher
-> arg[ 23]: -Djstartup.debuggable=no
-> arg[ 24]: -DSAPINFO=D10_01_dispatcher
-> arg[ 25]: -DSAPSTART=1
-> arg[ 26]: -DCONNECT_PORT=64999
-> arg[ 27]: -DSAPSYSTEM=01
-> arg[ 28]: -DSAPSYSTEMNAME=D10
-> arg[ 29]: -DSAPMYNAME=eccdcs1s_D10_01
-> arg[ 30]: -DSAPPROFILE=/usr/sap/D10/SYS/profile/D10_DVEBMGS01_xxxxxxx
-> arg[ 31]: -DFRFC_FALLBACK=ON
-> arg[ 32]: -DFRFC_FALLBACK_HOST=localhost
-> arg[ 33]: -DSAPSTARTUP=1
-> arg[ 34]: -DSAPSYSTEM=01
-> arg[ 35]: -DSAPSYSTEMNAME=D10
-> arg[ 36]: -DSAPMYNAME=xxxxxxxx_D10_01
-> arg[ 37]: -DSAPDBHOST=xxxxxxx
-> arg[ 38]: -Dj2ee.dbhost=xxxxxx
Edited by: Khaiser Khan Mohammed on Jan 18, 2011 11:19 AM

I am having problem with speaker the sound is not coming properly from it also the right side hinges

Hi,
I am having problem with speaker from last few days when ever i tryed to play songs the speaker is not giving sound properly. Secondly the the right side hinges also boken so needed support for both the problems.
Thanks & Regards
Umender Sahani

First, try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting.
If this does not help, set it up as new device, explained here:
How to erase your iOS device and then set it up as a new device or restore it from backups
If still no luck, get it checked by visiting an Authorized Apple Service Provider or contact Apple Support to get it serviced:
iPhone - Contact Support - Apple Support

Excel alligment is not coming proper

Hi guru
My requirement is convert spool to excel format .
i am using 'RSPO_RETURN_ABAP_SPOOLJOB' and 'SO_RAW_TO_RTF' function module and after that i loop the internal table value in one string . my problem is that excel alignment is not coming proper and all are coming in one cell . please help me i need to finish this requirement
<< Priority normalized >>
Edited by: Rob Burbank on Jan 10, 2012 12:21 PM

my code is this please provide me exact solution
CALL FUNCTION 'RSPO_RETURN_ABAP_SPOOLJOB'
 EXPORTING
 rqident = gd_spool_nr "Spool Request Number
 first_line = 1
 TABLES
 buffer = it_spool_xls "Internal table that will have the Spool Request No data
 EXCEPTIONS
 no_such_job = 1
 not_abap_list = 2
 job_contains_no_data = 3
 selection_empty = 4
 no_permission = 5
 can_not_access = 6
 read_error = 7
 OTHERS = 8.
 LOOP AT it_xls_spool.
 CONCATENATE xls_string it_xls_spool INTO xls_string. "xls_string will have the data as one string
 ENDLOOP.
 CALL FUNCTION 'SCMS_STRING_TO_XSTRING'
 EXPORTING
 text = xls_string "String of String data type
 =_ =
 IMPORTING
 buffer = xls_str "String of XString data type
 EXCEPTIONS
 failed = 1
 OTHERS = 2.
 IF sy-subrc <> 0.
 message 'converted not in excel' type 'E' .
 ENDIF.
pdf_content = cl_document_bcs=>xstring_to_solix( xls_str ).
but data is not coming with proper alligment please suggest me where i need to change the code.

None option is not coming in Apple Id review process

Hi All,
I have 2 problems:
None option in payment is not coming while doing Apple Id Review process.
Not able to see payment options when doing "Manage Apple Id"
Please help.

If it's a new account, then unless you followed the instructions on this page when creating the account (the instructions won't work with existing accounts), then you won't get the 'none' option : http://support.apple.com/kb/HT2534 - you will need to provide payment details in order to verify the account
Payment options don't show on the http://appleid.apple.com

Dispatcher is not coming up

Hi all,
One of the apps in the production system is not coming up after the windows patching, there are 2 servers in the same box the other one came up fine with no issues.
Even the Work process log is also not generated.
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
trc file: "dev_disp", trc level: 1, release: "46D"
Tue Jun 21 15:11:31 2011
relno 4640
patchlevel 0
patchno 2513
intno 0
pid 13548
***LOG Q00=> DpSapEnvInit, DPStart (71 13548) [dpxxdisp.c 921]
Tue Jun 21 15:11:35 2011
WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 4 seconds
***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust your DNS settings [dpxxtool2.c 3171]
MtxInit: -2 0 0
DpIPCInit: start server >xxxx_71 <
ERROR => DpShMCreate: ShmCreate SHM_DP_ADM_KEY [dpxxtool2.c 1335]
ERROR => DpIPCInit: DpShMCreate [dpxxtool2.c 409]
DP_FATAL_ERROR => DpSapEnvInit: DpIPCInit
DISPATCHER EMERGENCY SHUTDOWN ***
increase tracelevel of WPs
call semaphore clean-up function ...
***LOG Q0E=> DpSigGenHandler, Exception (c0000005) [dpnttool.c 390]
C-STACK -
SAP (R) - R/3(TM) Callstack, Version 1.0
Copyright (C) SAP AG. All rights reserved.
Application exception occurred:
Exception : c0000005 (Access Violation)
App : disp+work.exe (pid=13548)
When : 6/21/2011 15:11:35.782
Threads : 2
Computer Name xxxxxx
User Name : SAPServicexxx
Number of Processors: 32
Processor Type: EM64T Family 6 Model 46 Stepping 6
Windows Version : 5.2 Current Build: 3790
Stack Dump for Thread Id 3ca8
eax=00000000 ebx=00000003 ecx=016ea020 edx=0319f68c esi=00000000 edi=00000000
eip=00427bcb esp=0319fdf8 ebp=00000000 iopl=0 nv up ei pl nz na po nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206
function : <nosymbols>
 00427bb0 ff742404 push dword ptr [esp+0x4] ss:0633e6a3=????????
 00427bb4 ffd0 call eax
 00427bb6 59 pop ecx
 00427bb7 c3 ret
 00427bb8 a1bcf06c01 mov eax,[016cf0bc] ds:016cf0bc=00000000
 00427bbd 56 push esi
 00427bbe 57 push edi
 00427bbf 8b7c240c mov edi,[esp+0xc] ss:0633e6a3=????????
 00427bc3 8bf7 mov esi,edi
 00427bc5 69f698020000 imul esi,esi,0x298
FAULT-> 00427bcb 837c064800 cmp dword ptr [esieax0x48],0x0 ds:0319e8ab=467f0048
 00427bd0 7f46 jg 00427c18
 00427bd2 833db89f6e0101 cmp dword ptr [016e9fb8],0x1 ds:016e9fb8=00000003
 00427bd9 0f8c45030000 jl 00427f24
 00427bdf e8ad910a00 call 004d0d91
 00427be4 68310a0000 push 0xa31
 00427be9 689060d400 push 0xd46090
 00427bee e8e6d0ffff call 00424cd9
 00427bf3 59 pop ecx
 00427bf4 50 push eax
 00427bf5 689c60d400 push 0xd4609c
 00427bfa 68bc9f6e01 push 0x16e9fbc
--> Stack Back Trace <--
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
00000000 00000000 00000000 00000000 00000000 00000000 disp+work!<nosymbols>
Stack Dump for Thread Id 2f70
eax=00000000 ebx=0036f190 ecx=00000000 edx=00000000 esi=77bd0888 edi=00000000
eip=7d61cd3e esp=0769fc78 ebp=0769fcb8 iopl=0 nv up ei pl nz na pe nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202
function : NtFsControlFile
 7d61cd29 b836000000 mov eax,0x36
 7d61cd2e b91b000000 mov ecx,0x1b
 7d61cd33 8d542404 lea edx,[esp+0x4] ss:0a83e523=????????
 7d61cd37 64ff15c0000000 call dword ptr fs:[000000c0] fs:000000c0=????????
 7d61cd3e c22800 ret 0x28
--> Stack Back Trace <--
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0769fcb8 00c38ed8 000004f4 00000000 00000000 0036f0f8 ntdll!NtFsControlFile
0769ff84 77bcb530 00000000 00000000 00000000 0036f190 disp+work!<nosymbols>
0769ffb8 7d4dfe37 0036f190 00000000 00000000 0036f190 MSVCRT!endthreadex
0769ffec 00000000 77bcb4bc 0036f190 00000000 00000000 kernel32!FlsSetValue
call clean-up function ...
SigICallExitRoutine: call exithandler (DpHalt)
DpHalt: shutdown server >mudpap01_UDP_71 <
Switch off Shared memory profiling
not attached to the message server
***LOG Q05=> DpHalt, DPStop ( 13548) [dpxxdisp.c 7267]
removing Event-Managment
ERROR => EvtRmMgt: Evt Mgt Table not init'd [evtnt.c 360]
(didn't work)
ShmCleanup SHM_SYS_ADM_KEY
ShmCleanup SHM_DP_ADM_KEY
ERROR => ShmDelete: Inv. Key=2 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 2 [shmnt.c 747]
ShmCleanup SHM_DP_CA_KEY
ERROR => ShmDelete: Inv. Key=3 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 3 [shmnt.c 747]
ShmCleanup SHM_PF_KEY
ERROR => ShmDelete: Inv. Key=4 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 4 [shmnt.c 747]
ShmCleanup SHM_PRES_BUF
ERROR => ShmDelete: Inv. Key=14 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 14 [shmnt.c 747]
ShmCleanup SHM_CALI_BUFFER
ERROR => ShmDelete: Inv. Key=11 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 11 [shmnt.c 747]
ShmCleanup SHM_DB_TBUFF
ERROR => ShmDelete: Inv. Key=19 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 19 [shmnt.c 747]
ShmCleanup SHM_DB_TBUFF_P
ERROR => ShmDelete: Inv. Key=33 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 33 [shmnt.c 747]
ShmCleanup SHM_DB_STBUFF
ERROR => ShmDelete: Inv. Key=41 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 41 [shmnt.c 747]
ShmCleanup SHM_DB_TTBUFF
ERROR => ShmDelete: Inv. Key=42 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 42 [shmnt.c 747]
ShmCleanup SHM_DB_FTBUFF
ERROR => ShmDelete: Inv. Key=43 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 43 [shmnt.c 747]
ShmCleanup SHM_DB_SNTBUFF
ERROR => ShmDelete: Inv. Key=45 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 45 [shmnt.c 747]
ShmCleanup SHM_DB_IRBUFF
ERROR => ShmDelete: Inv. Key=44 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 44 [shmnt.c 747]
ShmCleanup SHM_DB_OBJ_BUFFER
ERROR => ShmDelete: Inv. Key=54 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 54 [shmnt.c 747]
ShmCleanup SHM_ROLL_AREA_KEY
ERROR => ShmDelete: Inv. Key=9 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 9 [shmnt.c 747]
ShmCleanup SHM_PAGING_AREA_KEY
ERROR => ShmDelete: Inv. Key=8 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 8 [shmnt.c 747]
ShmCleanup SHM_ROLL_ADM_KEY
ERROR => ShmDelete: Inv. Key=17 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 17 [shmnt.c 747]
ShmCleanup SHM_PAGING_ADM_KEY
ERROR => ShmDelete: Inv. Key=18 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 18 [shmnt.c 747]
ShmCleanup SHM_PXA_KEY
ERROR => ShmDelete: Inv. Key=6 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 6 [shmnt.c 747]
ShmCleanup SHM_ENQ_TABLE_KEY
ERROR => ShmDelete: Inv. Key=34 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 34 [shmnt.c 747]
ShmCleanup SHM_ENQID_KEY
ERROR => ShmDelete: Inv. Key=58 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 58 [shmnt.c 747]
ShmCleanup SHM_VB_ADM_KEY
ERROR => ShmDelete: Inv. Key=7 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 7 [shmnt.c 747]
ShmCleanup SHM_DB_POOL
ERROR => ShmDelete: Inv. Key=40 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 40 [shmnt.c 747]
ShmCleanup SHM_EM_ADM
ERROR => ShmDelete: Inv. Key=51 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 51 [shmnt.c 747]
ShmCleanup SHM_MSBUF
ERROR => ShmDelete: Inv. Key=52 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 52 [shmnt.c 747]
ShmCleanup SHM_THRUN_ADM_KEY(th run adm)
ERROR => ShmDelete: Inv. Key=30 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 30 [shmnt.c 747]
ShmCleanup SHM_PF_AS_KEY(Appl.Statistics)
ERROR => ShmDelete: Inv. Key=56 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 56 [shmnt.c 747]
ShmCleanup SHM_POOL_0
ERROR => ShmDelete: Inv. Key=10 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 10 [shmnt.c 747]
ShmCleanup SHM_PROFILE
removing Semaphore-Management
removing Request Queue
ERROR => ShmDelete: Inv. Key=31 [shmnt.c 676]
ERROR => ShmCleanup: ShmDelete failed for Key: 31 [shmnt.c 747]
ERROR => DpRqIQRemove: ShmDelete [dpxxqueu.c 558]
closing connect handles (dgm + tcp)
***LOG Q05=> DpHalt, DPStop ( 13548) [dpxxdisp.c 7454]
return from clean-up function ...
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Changed the extendend memory and other parameters still not able to bring it up...
Please suggest...
Thanks,
Subhash.G

Hi,
sappfpar result , no errors and warnings reported.
+++++++++++++++++++++++++++++++++++++++++++++++
Shared memory disposition overview
================================================================
Key: 1 Size: 2000 ( 0.0 MB) System administration
Key: 2 Size: 18828644 ( 18.0 MB) Disp. administration tables
Key: 3 Size: 178144000 ( 169.9 MB) Disp. communication areas
Key: 4 Size: 541048 ( 0.5 MB) statistic area
Key: 5 Size: 4096 ( 0.0 MB) SCSA area
Key: 6 Size: 851968000 ( 812.5 MB) ABAP program buffer
Key: 7 Size: 14838 ( 0.0 MB) Update task administration
Key: 8 Size: 134217828 ( 128.0 MB) Paging buffer
Key: 9 Size: 134217828 ( 128.0 MB) Roll buffer
Key: 11 Size: 500000 ( 0.5 MB) Factory calender buffer
Key: 12 Size: 3000000 ( 2.9 MB) TemSe Char-Code convert Buf.
Key: 13 Size: 10500000 ( 10.0 MB) Alert Area
Key: 14 Size: 58500096 ( 55.8 MB) Presentation buffer
Key: 16 Size: 22400 ( 0.0 MB) Semaphore activity monitoring
Key: 17 Size: 753764 ( 0.7 MB) Roll administration
Key: 18 Size: 458852 ( 0.4 MB) Paging adminitration
Key: 19 Size: 460000256 ( 438.7 MB) Table-buffer
Key: 30 Size: 91500 ( 0.1 MB) Taskhandler Runtime Admin
Key: 31 Size: 4206000 ( 4.0 MB) Dispatcher request queue
Key: 33 Size: 61440000 ( 58.6 MB) Table buffer, part.buffering
Key: 41 Size: 9010000 ( 8.6 MB) DB statistics buffer
Key: 42 Size: 52900592 ( 50.4 MB) DB TTAB buffer
Key: 43 Size: 87894392 ( 83.8 MB) DB FTAB buffer
Key: 44 Size: 46934392 ( 44.8 MB) DB IREC buffer
Key: 45 Size: 29526392 ( 28.2 MB) DB short nametab buffer
Key: 46 Size: 20480 ( 0.0 MB) DB sync table
Key: 47 Size: 71681024 ( 68.4 MB) DB CUA buffer
Key: 48 Size: 300000 ( 0.3 MB) Number range buffer
Key: 49 Size: 2769392 ( 2.6 MB) Spool admin (SpoolWP+DiaWP)
Key: 51 Size: 3200000 ( 3.1 MB) Extended memory admin.
Key: 52 Size: 40000 ( 0.0 MB) Message Server buffer
Key: 54 Size: 262152192 ( 250.0 MB) Export/Import buffer
Key: 55 Size: 8192 ( 0.0 MB) Spool local printer+joblist
Key: 57 Size: 1048576 ( 1.0 MB) Profil in shared Memory
Key: 58 Size: 4096 ( 0.0 MB) EnqId
Key: 1002 Size: 400000 ( 0.4 MB) Performance monitoring V01.0
Nr of operating system shared memory segments: 36
Shared memory resource requirements estimated
================================================================
Total Nr of shared segments required.....: 36
Shared memory segment size required min..: 851968000 ( 812.5 MB)
Swap space requirements estimated
================================================
Shared memory....................: 2370.2 MB
Processes........................: 468.3 MB
Extended Memory .................: 10260.0 MB
Total, minimum requirement.......: 13098.4 MB
Process local heaps, worst case..: 1908.0 MB
Total, worst case requirement....: 15006.4 MB
Errors detected..................: 0
Warnings detected................: 0
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
We are windows 2003 with sqlserver 2005, is there any equal command as cleanipc in UNIX for windows to clean the share memory .
Thanks,
Subhash.G

I can not upgrade to quicktime 7.7.3 for windows vista. Error message says there is a problem with the program installer. Any clue as to how to get around this.

I can not download quicktime 7.7.3 for windows vista. The error message says that there is a problem with the windows installer. Any clues?

The error message says that there is a problem with the windows installer.
What's the precise text of the message, please? (There's a few different ones I can think of that you might be getting.)

Hi! I can't upgrade my iTunes 10.3.1.55 on my Windows XP 2002 SP3 to the latest version of iTunes. Got the message: "A problem has occured with the Windows Installer-package. A program needed for this installation could not be run." What to do?

Hi! I can't upgrade my iTunes 10.3.1.55 on my Windows XP 2002 SP3 to the latest version of iTunes. Got the message: "A problem has occured with the Windows Installer-package. A program needed for this installation could not be run." What to do?

Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

I am experiencing problem (the installation does not start) when I try to install ArchiCAD 17 Educational on my mac. I am using Yosemite. How can I fix it?

I am experiencing problem (the installation does not start) when I try to install ArchiCAD 17 Educational on my mac. I am using Yosemite. How can I fix it?

You need to contact the developer/manufacturer directly to determine if their product is compatible w/Yosemite. It is not listed on their system requirement website:
Mac OS X 10.9 Mavericks
Mac OS X 10.8 Mountain Lion
Mac OS X 10.7 Lion
Mac OS X 10.6 Snow Leopard*
Note: ArchiCAD 17 is the last version of ArchiCAD to support Mac OS X 10.6
Only case insensitive file-system volumes are supported.
http://www.graphisoft.com/support/system_requirements/archicad17.html

There is a problem on my mac mini. I install windows7 in my mac then i cancelled the installation did not finish..after that i saw the black screen on my monitor..

There is a problem on my mac mini. I install windows7 in my mac then i cancelled the installation did not finish..after that i saw the black screen on my monitor untill now the monitor is black..

It maybe trying to boot from the incomplete install.
Try starting your Mac while holding down the Option key, it should then list all the available boot drives including the Mac OS X one. Boot from the Mac one and then you can wipe the damaged PC one or set the Mac to stay booting in to OS X.

I am trying to install iTunes on my PC, but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." Help!

I am trying to install iTunes on my PC (using Windows 8.1), but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." The iTunes file (64-bit) I am trying to install, is named "iTunes64Setup.exe". What seems to be the problem? Help!

Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario

I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected. Contact your support personnel or package vendor."

I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected. Contact your support personnel or package vendor."

Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that.

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