Problem in sending Email notification from BPEL

Question

Hi,
i am trying to send email from BPEL using Email activity.Using SoaSuite10.1.3.3
i configured the ns_emails.xml file properly as below.
when i run the process, it is executing fine without any error.
but i am not receiving any mail.
even i applied patch set p6148874 also.
below pasted is the ns_emails.xml file.
<EmailAccount>
<Name>Default</Name>
<GeneralSettings>
<FromName>Oracle BPM</FromName>
<FromAddress>[email protected]</FromAddress>
</GeneralSettings>
<OutgoingServerSettings>
<SMTPHost>domain.com</SMTPHost>
          <SMTPPort>25</SMTPPort>          
</OutgoingServerSettings>
<IncomingServerSettings>
<Server>domain.com</Server>
<Port>110</Port>
<Protocol>pop3</Protocol>
<UserName>ckommalapati</UserName>
<Password ns0:encrypted="false" xmlns:ns0="http://xmlns.oracle.com/ias/pcbpel/NotificationService">Chandu@1205</Password>
<UseSSL>false</UseSSL>
<Folder>Inbox</Folder>
<PollingFrequency>1</PollingFrequency>
<PostReadOperation>
<MarkAsRead/>
</PostReadOperation>
</IncomingServerSettings>
</EmailAccount>
Even i tried adding <AuthenticationRequired> details to the above and its not working.
i restarted the server after modifications.
i tried pinging the SMTP server of my domain, and its connecting successfully.
Could any one suggest me the solution for this problem.
is there anything extra need to be configured for this..?
Thanks in advance.

Answer 1

Hi, ravigali :
Following are some steps I take to set Email notification in BPEL:
A important thing: get the right parameters of your Email server.
Step:
1. Alter ns_emails.xml (in D:\soft\SOASuite\product\10.1.3.1\OracleAS_1\bpel\system\services\config directory), an example is as following:
<EmailAccounts xmlns="http://xmlns.oracle.com/ias/pcbpel/NotificationService"
EmailMimeCharset=""
NotificationMode="EMAIL">
<EmailAccount>
<Name>Default</Name>
<GeneralSettings>
<FromName>*Your Name*</FromName>
<FromAddress>*Your Email: ***@***.com*</FromAddress>
</GeneralSettings>
<OutgoingServerSettings>
<SMTPHost>*mail.***.com*</SMTPHost>
<SMTPPort>25</SMTPPort>
</OutgoingServerSettings>
<IncomingServerSettings>
<Server>*mail.***.com*</Server>
<Port>993</Port>
<Protocol>IMAP</Protocol>
<UserName>***@***.com</UserName>
<Password ns0:encrypted="false" xmlns:ns0="http://xmlns.oracle.com/ias/pcbpel/NotificationService">***</Password>
<UseSSL>true</UseSSL>
<Folder>Inbox</Folder>
<PollingFrequency>1</PollingFrequency>
<PostReadOperation>
<MarkAsRead/>
</PostReadOperation>
</IncomingServerSettings>
</EmailAccount>
</EmailAccounts>
Note: the detail explain of every XML element is in http://download.oracle.com/docs/cd/B31017_01/integrate.1013/b28982/service_config.htm#sthref324 (2.2.1 Configuring the E-mail Server)
2. Add the following property to wf_config.xml (in D:\soft\SOASuite\product\10.1.3.1\OracleAS_1\bpel\system\services\config directory):
<property name="oracle.bpel.services.notification.publisher_interval" value="1" />
Then the BPEL server will send notification every 1 minute. More detail about this configuration to see http://download.oracle.com/docs/cd/B31017_01/integrate.1013/b28981/notif.htm#sthref1678 (14.2.1 Reliable Notification Service).
3. Re-start all SOA Suite services. (opmnctl startall)
After the BPEL process invoke any E-mail notification activity and if we can’t receive any E-mail notification, we need to check the BPELNOTIFICATION table (ORABPEL database schema). And delete any error data in this table, then correct the E-mail notification setting through above steps and re-start all SOA Suite services.
Thanks,
Melody