How to send email notifications from a workflow?

Question

I am having problems trying to get notification emails to work from a workflow. I have done the following:
1.Checked notification to file is commented out in waveset.properties
2.Set SMTP server and port setting in Configure > Servers > email template
3.Set SMTP and port setting in Account creation notification template.
4.I am then running the following workflow code in reconsiliation per user workflow:
<Action id='0' name='Send Notification' application='com.waveset.provision.WorkflowServices'>
                      <Argument name='op' value='notify'/>
                      <Argument name='template' value='Account Creation Notification'/>
                      <Argument name='type' value='email'/>
                      <Argument name='toAddress' value='$(email)'/>
           </Action>I am currently getting an error:com.waveset.util.WavesetException: toAddress must be specified.
Whatever I try I cannot get the email template to pick up the email address for each user from the workflow.
If I add a valid email address into the "toAddress" in the Account Creation Notification email template, the error goes away and reconsile completes, but no email is sent.
Could someone advise what I can look into to sort this and get it working.

Answer 1

You're running into a common IDM bug. I've hit it a few times too. I'm not sure of the root cause (sometimes using notifications as you did works for me sometimes it doesn't) but there's a workflow sub-process called "Notify" that you might look into. It's got a few extra features (such as retries) that the direct provisioning class does not.
Call it using something like the following action:
      <Activity name='Notify User'>
        <Action id='0' name='send notification' process='Notify'>
          <Argument name='template' value=Template'/>
          <Argument name="from" value="[email protected]"/>
          <Argument name='to' value='$(userView.global.email)'/>
        </Action>
        <Transition to='end'/>
      </Activity>