Problem in User Mapping Workset EP9

Hi All,
We are facing a problem in UserMapping Workset.
We are not able to map username & password to a group of Portal users for accesing a system created in portal.
On saving the username & password for the system in User Mapping Workset, we get a Portal runtime error.
The Error message says "userAdmin not completely installed". Any inputs on it.
We have installed EP6 SP9 with KM&C platform.
Looking for an early response.
Thanks in advance.
Regards
Deshdeepak

Hi Prakash,
Thanks for an early reply,
i have installed the SP11 patch for portal but the problem remains the same.the exact error is as follows
An exception occurred while processing a request for :
iView : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.user_administration/com.sap.portal.user_mapping/com.sap.portal.userMappingAdmin/com.sap.portal.userMappingAdmin
Component Name : com.sap.portal.usermanagement.admin.UserMappingAdmin
is there some configuration required on web as.
hoping for an early response.
regards
~Deshdeepak

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Message was edited by:
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Thanks Anja for the quick response.
My primary objective is to use SSO with logon tickets to backend which is independent of user passwords.
regarding 1)
From the link -
http://help.sap.com/saphelp_nw70/helpdata/EN/f8/3b514ca29011d5bdeb006094191908/frameset.htm
Features
● Either users or administrators can perform user mapping.
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Configuration Issue in User Mapping ..

Hi,
Pls help resolve this issue..
When i go to " UserMapping " option using the "Personalize " link , i get the following error msg..
"There is a configuration issue which leads to problem when accessing user mapping data for the selected backend system"
Also , if i go thru "User Administration -> User Mapping "
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--"There is a configuration issue which leads to problem when accessing user mapping data for the selected backend system .
Usually reason is user mapping being configured for Strong encryption, but necessary additional files might be missing.Check Security log file for information "--
I am not able to solve this problem..Pls help
Thanks in advance

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