Problem N8 prise jack

Bonjour,
sorry I don't speak english.
If a french can help me??
J'ai un problème avec ma prise jack du N8.
Quand je branches les écouteurs d'origine Nokia (ou autre écouteurs avec une prise jack à 4 contact) le son est très bizarre/mauvais ! Dés que je retire la prise d'un seul cran le son est très bon (mais bon ... c'est pas une solution)
avec des écouteurs standard (prise jack à 3 contacts) je n'ai aucun problème audio...
quelqu'un à le même problème ?
que faire ?
sachant qu'à Grenoble en Isère il n'y a pas de Nokia Care
Merci !!

http://translate.google.com/#
I have a problem with my jack of N8.
When I plug in the earphones Original Nokia (or other headphones with a jack to 4 contact) the sound is very weird / bad! As soon as I unplug the one notch sound is very good (but hey ... it's not a solution)
with standard headphones (jack to 3 contacts) I have no problem with audio ...
someone the same problem?
What to do?
Grenoble Isere knowing that there is no Nokia Care
Thank you!
If I have helped at all, a click on the White Star is always appreciated :
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Hello!
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Problem N8 prise jack

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