Problem on the configuration about creating an SPN for your CMS on a Window

I have some problem on the configuration about creating an SPN for your CMS on a Windows 2003 domain
My Environment:
Domain Controller and AD Server :SV01
Crystal Report Server: SV07
Domain Name: SVG.NTT.LOCAL
I created a domain user "BOUSER" in SV01
When type the following command in the SV01, it have not any response.
"SETSPN.exe u2013A BOBJCentralMS/SV07.SVG.NTT.LOCAL BOUSER"
And i cannot find the "Delagation" tab in the domain user property window.
Have any wrong in the command ?

Hi Tim,
Thank you for your reply.
We used Tomcat and MySQL database.
I have only integrating with AD and requiring manual logon.
I had created a bscLogin.conf file and krb5.ini file
krb5.ini file:
[libdefaults]
    default_realm = DNS.COM
    dns_lookup_kdc = true
    dns_lookup_realm = true
[realms]
DNS.COM = {
    kdc = SV01.SVG.NTT.LOCAL
    default_domain = SVG.NTT.LOCAL
bscLogin.conf file
com.businessobjects.security.jgss.initiate {
  com.sun.security.auth.module.Krb5LoginModule required;
And insert the following two lines in Tomcat's Java Tab
-Djava.security.auth.login.config=C:\WINDOWS\bscLogin.conf
-Djava.security.krb5.conf=C:\WINDOWS\krb5.ini
I also set Serivice Principal Name "bouser FQDN" in Crystal Report Server.
We can login in Central Management Console with our domain user.
But When we logon in InfoView with our domain user account.
It display the following error:
"Account Information Not Recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again."
Any step i missed ?

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