Problem Using Recovery Media

Hello all, 
I have a Satellite L775 that's given me a major headache. To provide some background: 
A few weeks back as I'm surfing the internet, I hear a clicking soundcoming from the area around the hardrive. Then the PC starts to chug, before finally shutting off. I was given the error 0xc00000e9. So, I got to Best Buy and buy a new Western Digital hard drive, and order the recovery media from Toshiba. 
I insert the first disk, and it starts to copy files for a minute or so before giving me a new error: 0A-0543-0000. Does this indicate a defective recovery disk, or a defective brand new HDD? I just want my laptop back!

I came accross your message while trying to find a solution to my own problems. However I have a bit of an answer for you.
The RAM chips are actually very easily accesssible to the average user. I don't know if they are the problem or not, but if you can afford to have it tested, it's a start towards troubleshooting your problem.
Flip your laptop over so you can see the bottom. You will see two or three 'cutouts,' one of them being the battery. One of them will hide the harddrive, and probably is elongated to also hide the memory chips. This panel is usually held in with a single screw, and snap-in clips. Use a small phillips head screw driver and remove the screw. Then, using your nails or another flat tool gently lift the panel. It may put up some resistance, but should come off without much issue. 
The harddrive will be a flat wide and long box, and the memory chips will look like a computer chip. It/they should be held in by clips on the sides. These are easily removed by pushing the locking clips outward and lifting the memory chip out and up. You may not be able to see any obvious problems on the surface, so testing the chip will need to be done by a professional. However, if there are more than one, of you have (or bought) a replacement, swapping the old chip for a new one is the simplest way to see if that is the issue. 
I hope that this helps some. Please note that you may not be able to return the RAM chip after you've opened it's packaging, let alone installed it. I would recommend taking it to a local computer repair store and asking them about your errors. Most employees at small shops are very computer savvy and often willing to offer advice to potential customers. Ask them about your issues. They will likely suggest you bring it to them for repairs, and that is at your descretion. 
Good luck, and I hope this helps some.

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    View Solution.

    Hi,
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    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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    Post-Process=> enabled WOW64 File Redirection....
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    Pre-Process=> disabled WOW64 File Redirection....
    Post-Process=> enabled WOW64 File Redirection....
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    Pre-Process=> disabled WOW64 File Redirection....
    Post-Process=> enabled WOW64 File Redirection....
    END=> 11:01:39 Sunday, July 26, 2015
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    >==============================================================================
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    END=> 11:01:39 Sunday, July 26, 2015
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    >==============================================================================
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    START=> 11:01:39 Sunday, July 26, 2015
    END=> 11:01:39 Sunday, July 26, 2015
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    >==============================================================================
    [RunThese_CMD#4]
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    END=> 11:01:39 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
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    Pre-Process=> disabled WOW64 File Redirection....
    Post-Process=> enabled WOW64 File Redirection....
    END=> 11:01:39 Sunday, July 26, 2015
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    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\SetupMgr_BBV.CMD"
    START=> 11:01:52 Sunday, July 26, 2015
    END=> 11:02:00 Sunday, July 26, 2015
    RESULT=> Command finished in 8 seconds.
    >==============================================================================
    [RunThese_CMD#15]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Ebay_bbv.CMD"
    START=> 11:02:00 Sunday, July 26, 2015
    END=> 11:02:01 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#16]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Ceement_BBV.CMD"
    START=> 11:02:01 Sunday, July 26, 2015
    END=> 11:02:01 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#17]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\BIOS_BBV.CMD"
    START=> 11:02:01 Sunday, July 26, 2015
    END=> 11:02:21 Sunday, July 26, 2015
    RESULT=> Command finished in 20 seconds.
    >==============================================================================
    [RunThese_CMD#18]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\YouCam_BBV.CMD"
    START=> 11:02:21 Sunday, July 26, 2015
    END=> 11:03:41 Sunday, July 26, 2015
    RESULT=> Command finished in 80 seconds.
    >==============================================================================
    [RunThese_CMD#19]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\WinLive_BBV.CMD"
    START=> 11:03:41 Sunday, July 26, 2015
    Pre-Process=> disabled WOW64 File Redirection....
    Post-Process=> enabled WOW64 File Redirection....
    END=> 11:03:42 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#20]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Snfish_BBV.CMD"
    START=> 11:03:42 Sunday, July 26, 2015
    END=> 11:03:42 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#21]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\RoxCN_BBV.CMD"
    START=> 11:03:42 Sunday, July 26, 2015
    END=> 11:03:52 Sunday, July 26, 2015
    RESULT=> Command finished in 10 seconds.
    >==============================================================================
    [RunThese_CMD#22]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Norton180_BBV.CMD"
    START=> 11:03:52 Sunday, July 26, 2015
    Pre-Process=> disabled WOW64 File Redirection....
    Post-Process=> enabled WOW64 File Redirection....
    END=> 11:03:52 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#23]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\NorIS_DV_BBV.CMD"
    START=> 11:03:52 Sunday, July 26, 2015
    END=> 11:04:13 Sunday, July 26, 2015
    RESULT=> Command finished in 21 seconds.
    >==============================================================================
    [RunThese_CMD#24]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\LoJack_BBV.CMD"
    START=> 11:04:13 Sunday, July 26, 2015
    END=> 11:04:13 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#25]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\intelWD_bbv.CMD"
    START=> 11:04:13 Sunday, July 26, 2015
    Pre-Process=> disabled WOW64 File Redirection....
    Post-Process=> enabled WOW64 File Redirection....
    END=> 11:04:13 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#26]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\RM4Win.CMD"
    START=> 11:04:13 Sunday, July 26, 2015
    END=> 11:04:13 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#27]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\WiMu_bbv.CMD"
    START=> 11:04:13 Sunday, July 26, 2015
    Pre-Process=> disabled WOW64 File Redirection....
    Post-Process=> enabled WOW64 File Redirection....
    END=> 11:04:13 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#28]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPSWFK_bbv.cmd"
    START=> 11:04:13 Sunday, July 26, 2015
    END=> 11:04:13 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#29]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPCOSE_bbv.cmd"
    START=> 11:04:13 Sunday, July 26, 2015
    END=> 11:04:13 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#30]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPSPIP12_bbv.cmd"
    START=> 11:04:13 Sunday, July 26, 2015
    END=> 11:04:26 Sunday, July 26, 2015
    RESULT=> Command finished in 13 seconds.
    >==============================================================================
    [RunThese_CMD#31]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\hppm_bbv.CMD"
    START=> 11:04:26 Sunday, July 26, 2015
    END=> 11:04:36 Sunday, July 26, 2015
    RESULT=> Command finished in 10 seconds.
    >==============================================================================
    [RunThese_CMD#32]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPLB_BBV.CMD"
    START=> 11:04:36 Sunday, July 26, 2015
    END=> 11:04:37 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#33]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPDOCdv6_BBV.CMD"
    START=> 11:04:37 Sunday, July 26, 2015
    END=> 11:04:40 Sunday, July 26, 2015
    RESULT=> Command finished in 3 seconds.
    >==============================================================================
    [RunThese_CMD#34]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPDOC_BBV.CMD"
    START=> 11:04:40 Sunday, July 26, 2015
    END=> 11:04:40 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#35]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPCM41_bbv.CMD"
    START=> 11:04:40 Sunday, July 26, 2015
    END=> 11:04:40 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#36]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\DVD2D3D_BBV.CMD"
    START=> 11:04:40 Sunday, July 26, 2015
    Pre-Process=> disabled WOW64 File Redirection....
    Post-Process=> enabled WOW64 File Redirection....
    END=> 11:05:29 Sunday, July 26, 2015
    RESULT=> Command finished in 49 seconds.
    >==============================================================================
    [RunThese_CMD#37]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Costco_BBV.CMD"
    START=> 11:05:29 Sunday, July 26, 2015
    END=> 11:05:29 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#38]
    LAUNCHED=> "C:\System.sav\Util\WallpaperInstallBOM.cmd"
    START=> 11:05:29 Sunday, July 26, 2015
    END=> 11:05:30 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#39]
    LAUNCHED=> "C:\SWSetup\Wallpaper\Disk1\Wallpaper.exe"
    START=> 11:05:30 Sunday, July 26, 2015
    Pre-Process=> disabled WOW64 File Redirection....
    Post-Process=> enabled WOW64 File Redirection....
    END=> 11:05:30 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#40]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\BBarIE9_BBV.CMD"
    START=> 11:05:30 Sunday, July 26, 2015
    END=> 11:05:38 Sunday, July 26, 2015
    RESULT=> Command finished in 8 seconds.
    >==============================================================================
    [RunThese_CMD#41]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\AFlash_BBV.CMD"
    START=> 11:05:38 Sunday, July 26, 2015
    END=> 11:05:39 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#42]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\SymHPE_BBV.CMD"
    START=> 11:05:39 Sunday, July 26, 2015
    END=> 11:05:39 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#43]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HOSTEND.cmd"
    START=> 11:05:39 Sunday, July 26, 2015
    END=> 11:05:39 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#44]
    LAUNCHED=> "cmd.exe /c c:\System.sav\Util\TDC\OOBE\BKG.cmd"
    START=> 11:05:39 Sunday, July 26, 2015
    Pre-Process=> disabled WOW64 File Redirection....
    Post-Process=> enabled WOW64 File Redirection....
    END=> 11:05:39 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#45]
    LAUNCHED=> "C:\System.sav\Util\_RTEND.CMD"
    START=> 11:05:39 Sunday, July 26, 2015
    END=> 11:05:39 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#46]
    LAUNCHED=> "C:\SYSTEM.SAV\FactoryUpdate\FU_6_88423_20120229_100A2\FU88423_BBV2.CMD"
    START=> 11:05:39 Sunday, July 26, 2015
    END=> 11:05:39 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#47]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPSF_bbv.CMD"
    START=> 11:05:39 Sunday, July 26, 2015
    END=> 11:05:39 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#48]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPCM41_REG.CMD"
    START=> 11:05:39 Sunday, July 26, 2015
    END=> 11:05:39 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#49]
    LAUNCHED=> "C:\system.sav\Util\TDC\MCPP\DTICON_BBV.CMD"
    START=> 11:05:39 Sunday, July 26, 2015
    END=> 11:05:40 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#50]
    LAUNCHED=> "C:\system.sav\Util\TDC\MCPP\STARTMENU_BBV.CMD"
    START=> 11:05:40 Sunday, July 26, 2015
    END=> 11:05:40 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#51]
    LAUNCHED=> "C:\system.sav\Util\TDC\MCPP\HOTSTART_BBV.CMD"
    START=> 11:05:40 Sunday, July 26, 2015
    END=> 11:05:40 Sunday, July 26, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    PININST (Mini-FBI) exits at: 11:05:43 Sunday, July 26, 2015
    [Mini-FBI]
    Result=PASSED
    [C:\System.sav\Logs\BB\AFLASH.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\ARBH40.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\Audio.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\BBarIE9.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\BCBT4.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\BIOS.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\BKG_XML.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\BTBHOST.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\BTBUS.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\Ceement.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\Chipset.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\CompName.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\Costco.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\DTICON_BBV.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\DVD2D3D.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\Ebay.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\Fingerprint.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\FU88423.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\FU88423_BBV2.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\FU_CTO.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\FU_Tweaks.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HOTSTART_BBV.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPAA.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPCM41.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPCM41_REG.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPCOSE.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPDGF.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPDOC.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPDOCdv6.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPLB.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPOSD.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPPlus.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\hppm.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPQL.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPSecA.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPSF.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPSPIP12.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPSWFK.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\IE9.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\IEHome.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\IMEI.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\IntelBH.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\intelWD.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\IRST.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\IRSTD.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\LAN.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\LoJack.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\Misc.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\MyWLAN3.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\NorIS_DV.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\Norton180.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\NVVGA.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\OSEnhReg.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\PureOSSR.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\RaWiFi.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\RM4Win.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\RoxCN.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\SetupMgr.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\Snfish.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\STARTMENU_BBV.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\SymHPE.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\TDCWIDI.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\TouchPad.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\URLOffer.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\USB30INT.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\VGA_Ix64.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\VUDU.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\WallpaperOk.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\WiMu.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\WinLive.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\WLAN_A.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\WLAN_B.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\WLAN_I.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\WMIWirelessOn.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\Youcam.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\ZyaMusic.LOG]
    Result=PASSED
    [LogFiles]
    NumOfLogs=76.
    [DumpFile]
    Result=PASSED
    [WinSAT]
    Result=PASSED
    [11:10:38.96] Sysprep_succeeded.tag does not exist ...
    [11:10:38.96] ------------------------------------------------------------------------------------------
    [11:10:38.96] BBVLast.cmd : [20x] CTOError.flg is detected at the end of BBV process...
    [11:10:38.96] Suggest to create PIN-log and send to TWN PDC NB-PreinPM for further analysis ...
    [11:10:38.96] ------------------------------------------------------------------------------------------   Thanks,Brandon Giesel

    You're very welcome.
    What you do to alleviate the issue is up to you, like I said.
    I could think of more draconian methods to dim the lights.
    You can get some black nail polish, or black enamel car paint in one of those small bottles, and paint over them if you want.
    You can figure out a way to break them.
    They are not designed to be turned off or dimmed with software or settings.

  • Win Vista recovery using recovery media disk

    Hi:  I'm a new member
     Trouble restoring Win VISTA Home Premium using Toshiba recovery media.
     Started with doing a system repair attempt :
     Start repair can't repair
    Problem signature
        Problem Event Name    StartupRepairV@
        Problem Signature 01:    External Media
                  02"    6.06001.18000.6.0.6001.18000
                  03;    0
                  04:    6537
                  05:   unknown
                  06:    BadDisk
                  07:     0
                  08:    0
                  09:    unknown
                  10:    1168
        OS Version        6.0.6001.2.1.0.256.1
        Local ID:        1003 1st attempt tried opt 2- recover without changing partitions.  Recovery failed, don't have anyerror info.
    (Seemed to have deleted all filed)
    Did a chkdsk /r;  ran for over 48 hrs, did not get resulte data.
     Tried 2d attempt at recovery using opt 1 recover to out of box state
    Ran to 100% then ffailed with  ERROR: 10-=FC12-0570
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    Your XP CD should be fine.
    This will allow you to "build" a bootable device to start your computer with a "windows like" interface.
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    Regarding your vista installation, there is no chance you have an original vistal installation disk as the only option is to create recovery disks for that purpose as soon as you can...
    About installing XP on your machine, that might be tricky as some drivers are not included in the XP boot sequence on the CD specially SATA drivers (at that time, most disk where IDE not SATA...) and your HDD might just be invisible to the installer.
    If you really want to install XP instead of vista (smart move in my opinion) you may need to build a customized XP installation disk including SATA drivers.
    Service is the lifeblood of any organization.
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  • Using Recovery Media on External DVD Drive

    Now that I know my internal dvd drive is fried, can I use my recovery media utilizing my external dvd drive?
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    Go to Solution.

    Hi Tamkhai,
    The USB dvd drive is plugged into my laptop.  I am able to get into the boot up area with F12, but it will only allow me to change the order.  I put the USB to the top of the list.  I restart the computer and it brings up the Toshiba Recovery window.  I select OK.  It says "Insert Disc 1."  I insert disc 1 into the external and then it tries to utilize the internal dvd drive.  Even if I disable it or uninstall the dvd drive it still wants to go directly to it.

  • Problem using Windows Media Player 10 to put music on my Muvo V

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    I hvae just bought a Creative Muvo V200 GB. I have tried using Windows Media Player 0 to load songs onto it. It goes through the motions and syncs ok and when I check 'removable' on Windows Media it shows that the songs are on there. However when I turn the MP3 Player on it registers 'no music'
    I tried wiping the player by downloading the firmware and starting from scratch but still get the same problem.
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    Eilish

    Eilish wrote:
    <FONT face=Century size=3>Please Help
    I hvae just bought a Creative Muvo V200 GB. I have tried using Windows Media Player 0 to load songs onto it. It goes through the motions and syncs ok and when I check 'removable' on Windows Media it shows that the songs are on there. However when I turn the MP3 Player on it registers 'no music'
    I tried wiping the player by downloading the firmware and starting from scratch but still get the same problem.
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    Thank You
    Eilish
    Thanks for that piece of information. Player is definitely working as I have about 20 songs on it through realplayer.
    Put a folder of new songs on desktop and a shortcut to my Muvo V200 but when I try to drag and drop it won't let me. All songs on the Muvo are in the root folder. Am I doing it the proper way? I'm afraid I'm a bit moronic when it comes to computers so if you can be patient perhaps you might like to send it again to me idiot speak.
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    Eilish

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    Vivienne

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  • Problems creating Recovery Media for PORTEGE Z935

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    D:\!V6_00_03.VRP
    ( Error Code: 020123-F1-00000000 )
    Attached to this post are 2 images.  One of the error and a second one that shows what happens when I click ok on the error message.
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    Attachments:
    Error_RecoveryMediaCreator_01.jpg ‏74 KB
    Error_RecoveryMediaCreator_02.jpg ‏78 KB

    I don't know for sure, and you should know that this isn't really an official fix. I've just noticed in the past that some people have said that switching brands worked.
    I know that for a lot of people, simply unchecking the "Verify" box works. Without verification, you won't know if the discs are good, but chances are, they're fine and there's just a problem with the verification process.
    If you don't want to spend money on another brand of blank DVDs, you could also try just removing the verify checkmark. If I were to do that, I'd probably make two sets just to be safe. If you go that route and they end up not working in the future, you can always order them from Toshiba. That's not a perfect option because you do have to pay, but I just want you to know all your options.
    - Peter

  • Problem Using Recovery Disks!

    Hi,
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    How can i recover now?
    Please help.
    Regards...

    Hello Sarmad_Khan. I understand you are unable to utilize your recovery disks, due to the multiple changes that have occurred. Before any advanced troubleshooting is attempted, I would like you to download and utilize the patch: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloa​dIndex?softwareitem=pv-80183-1&cc=us&lc=en&dlc=en
    Installing this patch should resolve the issue. Otherwise, please attempt the troubleshooting in this HP document: h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&d​ocname=c01868346
    If the issue is not resolved, there is a more complicated alternative solution. If you have access to your original product key, you can create an ISO file as a potential resolution, assuming you have access to program that can burn ISO files (you can download software online for this task). Utilizing the link below, click on the relevant software and download it, then select a language, and type the product key (25 digits) to activate the installation: http://www.mydigitallife.info/official-windows-7-s​p1-iso-from-digital-river/
    Please respond when you complete the troubleshooting. If the issue is not resolved, you should contact HP technical support for further assistance.
    Their options will be based on the warranty status of the computer. If you do not have this information, you can locate it at this website: http://h20566.www2.hp.com/portal/site/hpsc/public/​wc/home?ac.admitted=1384280905804.876444892.199480​...
    You can utilize this website to learn how to contact HP appropriately, based on your region: http://www8.hp.com/us/en/contact-hp/ww-contact-us.​html
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    Mario
    I worked on behalf of HP.

  • Problems using windows media player to transfer files to zen x

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    thanks matt

    I, for one, am incredibly dissapointed in the portable file aspect of this player. i work in a PC store and we sell the Zen Touch , i also received one for christmas. At first i was very happy that i could also use it to carry my files to and from school but all my hopes were extinguished when i realized that the computers i would transfering to and from had to have the creative software installed. Obviously, Creative's target consumers are of the Student generation, so they must have known that we, as students , use computer labs in school. So why not add the firmware to override the creative software when transfering data files? What's written on the box and the sales pitch creative uses is extreamly misguided and alot of the buyers have come back to the store with complaints. They arn't happy, i'm not happy, creative should fix this porblem, and yes it is a problem and not "part of the design".

  • Using Recovery Media for Windows 7 Disc

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    When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
    The above requested information can be found on the bottom of your computer or inside the battery compartment. Please do not include your serial number. Please enter the model/product information into HP's Online Consumer Support page and post it here for our review.
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    If you have any further questions, please don't hesitate to ask.
    Please click the white KUDOS star to show your appreciation
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
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    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

  • M65-S9092 Problem Using Recovery Disc

    When I used the Toshiba recovery discs 1 and 2 the screen has lines with hash marks and the recovery screen too. Then after the install the computer starts up and the windows logo screen has lines with hash marks too. Then the screen goes black with the cursor frozen on the screen. I tried F-8 on startup and tried to go into safe mode but get an error message that setup was not installed properly and do try set up again. I tried to reinstall windows several times and it always goes to the black screen after I'm done. The lines with hash marks won't go away either. Can anyone help me find out what is wrong?

    Your internal temps are fine.  Most computers are designed to withstand higher than 100 C, so you don't have much to worry about.
    Though I am an HP employee, I am not here as a representative for them. I am here of my own accord to help those requesting it.
    Please demonstrate any appreciation for help with a kudos!

  • HP Recovery media creation troubles-C​an't run

    Hi,
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    I tried again, but same result.
    I tried to change the "User account control settings" to "nevery notify" as recommended by HP recovery process instructions, but same result.
    In hp recovery manager, the system recovery option can not be highlighetd (Disabled: please use recovery media to recover your system).
     Trying to look for a solution in forums, I found that trying to create the media in safe mode can resolve the problem, so tried it. When i run the HP recovery media creation under safe mode, its window is displayed with front screen saying: "Please insert battery. Battery must be installed and the computer must be connected to the power adapter to continue this process". I wish to specify that my battery is inserted and the power adapter too. So why it tells me that ???!!!!
    I tried to reactivate (D:Recovery) volume, but it is  not highlighted, so I can't do it.
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    Tell me please how to create my recovery usb drive in this case, to finally recover my computer to factory state because I think I have a serious problem with it, specialy startup.
    The disk management  tell me that all the computer partitions are healthy and dynamic, all are NTFS, except HP_Tools which is FAT32. I also created a partition (F of 440 Go/910 Go when I bought the laptop. In case it May help...
    Thank you in advance

    When you created the extra partition your hdd was converted from Basic to Dynamic_which breaks the Recovery partition function. It also breaks the ability to create Recovery Media from the partition.
    You will need to use Disk Management to delete the extra partition. You will also need to convert the hdd back to Basic- which will require a little more work.
    Use Option 1 here to convert to Basic:
    http://www.sevenforums.com/tutorials/26829-convert​-dynamic-disk-basic-disk.html
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • SSD Drive on HP G60... won't install from recovery media (Vista)

    I bought a new SSD .. Intel 501 series. When I try to install OS via the recovery media, it errors with "Recovery data is missing. Please use recovery media to restore your system." Why?
    I have tried installing Win 7 on the same machine and it works fine. I just don't have another valid key for 7, so I want to use the OS that came with the machine (Vista)... Anybody solve this problem? Help is greatly appriciated.

    I should add that the recovery media worked fine when I ugraded the HDD to another HDD.... but it's just not working when upgrading to a SSD

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