Problem while printing from SAP GUI for HTML

Hello,
We are trying to print a delivery confirmation from the portal using SAP GUI for HTML. We have followed note 771683 to do this. However we are facing the following problems:
1) The print action(PDF creation) is not triggered until the user performs some action
2) the PDF that is created is corrupted(does not open)
In order to correct this we tried to implement note 957292. However, the changes to the object FRONTEND_PRINTPOLL_FRONT_REQUEST.HTM mentioned in this note created problems. So we decided to do the changes to this object manually. But we see that the SAP note doesn't contain any information on changes that should be implemented for this object.
Question:
Is the note 957292 only way to solve the printing(PDF) problem? If not, how can we trigger the automatic creation of the PDF and remove the error from the PDF file?
If yes, any idea what is causing the problem during the note implementation?
We are on NW2004s - EP7.0 SP10
ITS 7.0
Thanks in advance.
Regards,
Reena

Hi,
configure printer in SPAD , no setting for JAVA GUI
check note
605467:SAPscript/Smart Forms: Print preview in SAP GUI for Java
634158 SAPscript/Smart Forms: Print preview in SAP GUI for Java (2)
1024624 SAPscript/Smart Forms: Print preview in SAP GUI for Java (3)
regards,
kaushal
regards,
kaushal

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