Problem With Alarm Clock and Ringtones

Two nights ago i set my alarm for 5:00am on my Blackberry Storm2. The next morning the alarm did not go off. When i checked the phone i tested the ringtone associated with the alarm and it came back with an error message that said the phone could not find the ring tone. I then noticed that all ring tones did not work, my phone did not ring when called, the phone also did not make any alert sounds. I tried several different ring tones and I received all the same messages.
I did a battery pull on my phone and that seemed to fix all the issues so I did not thing anything of it. I tried it again this morning and the same thing. I did not do the battery pull this morning as I was going to leave the errors on the phone to bring back to Verizon. I even tried calling the phone this morning and it would not ring or sound any alerts. All of a suddent about 3 hours later my phone starting ringing from a phone call and alll the ring tones started working
I have not added any ring tones to my phone all of these ring tones are the factory installed ones. Both nights I have the phone on my dresser face down and not attached to any charging wires. I did add music to my media card 2 days ago using the ITunes Snyc but have not created any ring tones at all.
Would anyone know what is causing this issue?
Would anyone have any idea what would be causing this.

in my opinion this is a media cache issue.
activate Mass Storage mode and connect your device to your PC.
using the Explorer of the PC, view the Storm's two harddrives and especially the hidden files. You should see a file named BBThumbs.dat in every folder that contains a media file. Delete all those BBThumbs.dat files.
those files are media cache, and they may sometimes get corrupt. Deleting them will force the Media Manager to recreate the cache entirely.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

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---------------------- Forwarded by Peggy Lynn Adrian/AM/LLY on 02/03/98 01:33
PM ---------------------------
"Stokesbary, Michael" <[email protected]> on 02/03/98 12:19:52 PM
Please respond to "Stokesbary, Michael" <[email protected]>
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cc:
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