Problem with AVCHD

I am having MAJOR problems in AE CS4 getting my 1920 x1080 .mts files (AVCHD from Sony HVC-F11) to export without serious unusable flickering/stuttering although the exact same file exports fine in Premiere CS4 when burning in Encore CS4. I'm not sure if it is interpreting the file incorrectly in AE and/or my composition/encoder settings are off. The camera records in 60i fps.........any suggestions on what the settings in AE should be set at?

Other tools you could use: SUPER©, ffmpeg and MPEGStreamclip. If you can provide a short snippet of your footage (about 5 secs, 30 MB), we can investigate further and may be able to offer some more specific advise. Sometimes such issues do not occur on all systems and in addition, having as many specimen as possible will also help the engineers to straighten this out for CS5 or any possible updates.
Mylenium

Similar Messages

Aspect ratio problem with AVCHD in iMovie 08

I am importing footage from a Panasonic HDC-SD9 into iMovie 08. the footage gets in there fine and looks great EXCEPT that the footage (all shot in 16:9) is squashed a little bit. in the preview clips below, it looks fine, but in the player above (and if I export it as a Quicktime file) it is squashed slightly. there are black bars above and below the footage, and (I'm guessing) were the video stretched to fill the entire area, eliminating the black bars, it would be the correct aspect ratio. I've tried importing footage form the camera supposedly shot in 4:3, and the same thing happens.
I know that I can simply do a quick edit in imovie, export it, import it into final cut pro, and stretch it back. however, I'm worried about losing quality, and more importantly, I don't know the exact ratio, since I can't even figure out what imovie is doing to the video to make it squashed, let alone in what manner.
the footage from the HDC-SD9 is AVCHD, and I understand there is something about square pixels vs. rectangular, but I don't know much about it. I have tried every iteration of imovie's limited aspect ratio settings, and I can't get it to work. I know it's meant to work well with AVCHD, so I'm assuming I'm missing something fundamental and simple. (some box to check to let imovie know I'm importing AVCHD?) it's maddening to see the footage correctly in the thumbnails, but squashed for (seemingly) no reason in the playback. can you help me out? otherwise I am going to film myself holding something that is a perfect square, then import it to imovie, then export to quicktime, then import the quicktime file into finalcut, then stretch it til the rectangle becomes a perfect square, and write down the settings for the future. seems ridiculously complicated, especially for the mac world.
I love imovie 08 (seriously, some of the new toys are just so amazing, and no render time at all!), and I love this camera. please tell me they can get along!

I think I'm having a problem similar to this. I'm using a Sharp MiniDV camera, and shooting in 16:9. When I used to import to other versions of iMovie it worked fine, but w/ iMovie 08 it is squashing and stretching the incoming video to more like 20:9 (I have no idea what the actual ratio is, this is just a guess). I tried changing import to PAL 25fps, but that didn't do any thing. Any other suggestions?

Strange corruption problem with AVCHD

This problem is so weird I can't even figure out how to explain it, but here goes:
I have video taken in the AVCHD file structure (puts clip into a nesting of folders, the MTS files are playable by Windows Media Player/VLC). The problem I'm having is that one of the clips has a couple seconds of corruption in the 8th minute (of an 78 min clip). Playing the clip in Windows Media Player/VLC, the clip recovers and plays just fine immediately after that point, however, in Premiere Pro CS 5.5, the audio goes into a loop for the next hour or so of footage, but then finally recovers and plays fine for the last 15 min.
Why is Premiere handling the corruption so differently than the media players? Naturally, I would really like to have Premiere recognize all of the intact audio!
Thanks for any suggestions/help.
Kristofor

Your original file is obviously way too big to provide for download.
> I didn't think it would be possible to take a section of an MTS file directly
It's not straighforward. There may be a utility somewhere that allows you to mark in and out points, and then cuts the original MTS file into exact copies of the marked sections - but I don't know of one offhand.
As I said earlier, you can use a hex editor to trim sections of the file before and after the section of interest, but finding the "section of interest" will be guesswork and may require a few attempts. Frankly it may not be worth the effort for you if you aren't familiar with using a hex editor.

Problem with AVCHD "unsupported compression" error

anyone have this problem or know how to solve it. Seems to have happen on the latest update of premiere for mac osx. 8.3. Preluded recognizes the files so I'm able to transcode them but AVCHD is unreadable for premiere.

Have you tried this?
FAQ: Why are some codecs and sequence presets
missing from my installation of Premiere Pro?
http://forums.adobe.com/thread/1050730

Smoothcam with AVCHD from a Canon Legria HF200

Hi all,
I've been working with FCP 7 and the source footage from my HF200, trying to get the shakiness out, but I can't get the desired result.
I'm using Toast 10 to convert AVCHD to Apple ProRes 422. The camera records on 1920x1080i 50i PAL.
I have footage with the camera's stabilizer on and off. Working on the footage with the camera's stabilizer off, applying Smoothcam over a clip, the picture goes fuzzy on the corrected parts.
Does this sound familiar ?

I am having the same problem with AVCHD and the SmoothCam filter . In Final Cut all looks well with the filter in place but when I send to Compressor then to DVD Pro the shaky footage comes back. I did a previous post but have not received any solution yet. I bet there is someone out there who has found the answer we just need to get lucky for him / her to answer our prayers.
Regards
Fred

Choppy and Dropping Frames with AVCHD on FCPX

Hi,
I'm having a nightmare problem with AVCHD on my Mac Pro and FCPX.
So I'm editing with 1080 60p from FS700, NX70, GoPro Hero3 and XR-550V.
Imported without transcoding first, so just a rewrap into QT.
Tried to play a single clip in the events or timeline in this conditons:
- "Use original or optimized media" > High Quality
- "Use original or optimized media" > Better Perfomance
- "Use proxy media" (and did a transcode only for 4 clips to test)
With all those possibilities it ALWAYS plays choppy and dropping frames.
Playing in the QT (PRIVATE and choosing the clip) plays normal.
Playing in the QT proxy transcoded from FCPX plays normal.
Using Premiere CC is also normal.
Tried to ensure that the timeline is 29.97p, same thing (dropped frames choppy).
What could it be?
Specs:
FCPX 10.0.9
Mac Pro Early 2009
Original Material in a RAID0 ~220MB/s R/W
Processor 2.66 GHz Quad-Core Intel Xeon
Memory 7 GB 1066 MHz DDR3 ECC
Graphics NVIDIA GeForce GT 120 512 MB
Software OS X 10.8.5 (12F45)

Well, it's possible for FCP to find something about either your hardware (or a third party software) problematic and for Pr to be OK with. Premiere has long been more agnostic about formats and codecs than FCP.
Unsure what to suggest. It shouldn't require the latest-greatest ;for example, we have a four year old MBP, running Lion that can play 1080 AVCHD smoothly… although we set Preferences to better performance.
Russ

Problems with playback of AVCHD

Hi Everybody,
Just trying out the Panasonic AG-HMC151E Camcorder and tried importing a couple of files that I shot. I recorded in PH, the highest quality mode and used the AVCHD 1080i25 (50i) preset. I then simply imported my .mts files from the SDHC Card. Playing back on camera or through VLC shows no problems with the files, but when I playback in Source or Program windows, I get some sort of strange dark flickering, especially when panning. When the picture is still it looks crisp and clear. I tried exporting to H264 and there were no problems with the exported material.
I know that AVCHD can be tough to play with, but I've got a QuadCore and 4GB Ram, can anyone explain to me, what's going on?
Thanks in advance
Cheers,
Jeppe

Glad that you got it sorted.
The Quality settings are interesting. For some systems, Highest is the best. For some systems, Automatic is best. Depends on the source footage and the computer. I know that many users worry, when we tell them to try both and see what works best. It would seem that we should be able to say that one will be the best for all circumstances, but we cannot.
Same for Hardware Acceleration. Our general comments are: if set to min. set to max. If set to max., set to min. If one is better, then increment until the problem returns and then increment up, or down, one "notch." It all depends on one's system.
Thanks for reporting your success, and drop in any time.
Hunt

Problems with export of AVCHD

Hi everybody,
Just finished editing my movie, and now we want to move into sound editing. In order to give the sound designer something to work with, I wanted to export a "poorer quality" of the complete film, since he doesn't need the picture to be in top quality. However, now I tried a couple of different settings, mostly MPEG2, but I'm occuring quite a strange error. Occasionally the movie will flickr and loop a couple of frames of the film. There's nothing wrong with the source file, so I'm pretty sure this is happening in the export. My source material is 1080i, but I'm quite confused as to what is causing this.
Looking forward to any help you might be able to offer,
Best Regards
Jeppe

Tried essentially everything and is still not close to solving this. In the beginning I thought it was specific spots in the movie that caused this, but there doesn't seem to be any pattern to when these loops will happen:
I noticed this info in a youtube video, seems like someone has had the exact same problem.
"Just something someone else has a problem with. CS4, Panasonic AVCHD, after exporting the footage, it seems to have duplicated frames, audio is off sync, etc. So what could have caused this? And re-starting the software, cleaning the media cache doesn´t fix it"
Somebody answered with this:
"Sounds like a bad rendered frames. Try deleting rendered frames (under one of menues)"
However, I tried this and it didn't help.
Once again, I will really appreciate any input you might be able to offer.
Cheers,
Jeppe

Problem with Adobe Premiere Elements 11

Hello
Need your advice .
Problem Description:
Adobe Premiere Elements 11 (BOX)
After adding any the timeline material ( pictures or music or video) , 2-3 seconds hanging.
Then closes without any notification.
This program gave me a friend, not for need. He used it to me.
By not knowing at first I installed a Pr, and then my friend temporarily deactivate the license .
In the "Help" menu is available only " Deactivate" ...
It is a problem with the activation or something else?
Hardware:
Operating system Windows XP 32bit sp3
3GB RAM
Processor Intel Q8300 ( 4 cores )
motherboard Asus P5P41TD
video card nVidia GT220 - Latest drivers
Direct X 9.0c
Software:
last QuickTime
microsoft visual c + + 2008 redistributable
microsoft visual c + + 2010 redistributable
net framework 4
net framework 3.5
net framework 3.5 language pack
k-lite codec pack full
Help please .

-What model of camcordder is your video coming from and what format and resolution is it?
I tried to add a video with the two devices.
Samsung HMX-H300
Video settings added to the project:
Video: MPEG4 Video (H264) 1280x720 50fps 12009kbps [V:
HMX-H300 [eng] (h264 main L4.1, yuv420p, 1280x720, 12009 kb / s)]
Audio: AAC 48000Hz stereo 127kbps [A:
HMX-H300 [eng] (aac, 48000 Hz, stereo, 127 kb / s)]
Used settings:
PAL-AVCHD-AVCHD LITE 720p50
The same thing happens and another video.
Sony DSC-H5
Video settings:
Video: MPEG1 Video 640x480 30fps 104857kbps [V: mpeg1video, yuv420p, 640x480, 104857 kb / s]
Audio: MPEG Audio 32000Hz mono 64kbps [A: mp2, 32000 Hz, mono, 64 kb / s]
Used settings:
DSLR-480p-DSLR 640x480p50
the same result.
-How did you get the video from this camcorder to your computer?
Files are copied to the flash card to the HDD.
-Have you ensured that a video clip from this camcorder is the first clip on your timeline so that the program can match its project settings to your video specs?
Yes. Video clip from this camcorder is the first clip in the timeline.
Parameters of the project and the video above.
-When your project settings match your video specs, you will NOT see a yellow orange line along the top of the timeline, above your video clips, in Expert mode. Is this the case with your project?
No. I suspect that the problem occurs in the video is displayed on the timeline.
Because the assets of the project and put the video thumbnail is displayed on this video.
at the time of the drop on the timeline displays only rectangular frame that meets the duration of the video itself. let go of the mouse button. Displays only the blue rectangle.
Thumbnails of the first and last frames do not appear. takes 2-3 seconds and Pr closed.
I believe that until you see the yellow line is not reached.
-Have you ensured that any photos you use are sized to no larger than 2000x1500 pixels in size?
Yes, size is not more than 2000x1500
- You're using a somewhat antiquated 32-bit operating system that can make limited use of your RAM load (which may explain why you only have 3 gigs of RAM), so you'll need to optimize your workflow by matching project settings to your video as closely as possible in order for the program to work effectively and stably.
yes, you're right. need to upgrade to 64bit. so I put 4GB of RAM, but I can not install 64bit Vindovs. no time. and available only 3.25 GB.
I would add, I hope it will help isolate the problem.
I've been tracking work in process monitor Pr. the very moment when it closes when you move the video on the timeline.
begins after the closing lines
Registry
RegOpenKey
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ContentAnalysisData.dll
Before doing so, refer to
File System
C:\Documents and Settings\All Users\Application Data\Adobe\Premiere Elements\11.0\Online\DVD Templates\All_Lang\General\(A) Fun\it_IT_FUN_PAL_S_SM_OUTPUT_s_prv_sm.png
and the like ...
I turned drvatson. now the error appears as a window.
System disk, and on which stands Pr error checking. there are no errors.drive on which stands Pr error checking. There are no errors.

Working with AVCHD: Log and Transfer FAQs

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
Working with AVCHD: Log and Transfer FAQs
Log and Transfer was introduced to the product chain in Final Cut Express 4, and is the program's process for ingesting files in the AVCHD format utilizing MPEG-4 AVC/H.264 video coding and either Dolby AC-3 or uncompressed linear PCM audio coding. The most frequently observed problems relating to the Log and Transfer process are generally quite easily addressed.
What should I know before attempting to ingest my footage?
The following facts regarding the Log and Transfer process were adapted from the [Apple Knowledge Base article|http://support.apple.com/kb/TA24840?viewlocale=en_US] on transferring AVCHD in Final Cut Pro 6.0.1 but still hold true for the current version of FCE:
AVCHD support is available only on Intel-based Macintosh computers.
AVCHD camcorders typically connect to computers via USB 2.0, not FireWire.
DVD-based AVCHD camcorders are not supported in Mac OS X 10.4 or earlier.
Standard definition video recorded with AVCHD camcorders cannot be accessed in the Log and Transfer window. SD and HD clips should not be mixed on the same HDD.
Preview of AVCHD video in the Log and Transfer window is limited to 1x forward playback. Scrubbing the playhead does not update the video in the Preview area until you stop scrubbing.
When you choose to transfer AVCHD audio in the Logging area, audio is automatically mixed down to stereo.
AVCHD footage is not ingested natively but is transcoded to the Apple Intermediate Codec.
Apple Intermediate Codec files are significantly larger than the original AVCHD files. FCE does not estimate the size of a transcoded AVCHD file before ingesting, so it is possible to exceed the available space on your capture disk during transfer. Before ingesting, keep in mind that the disk space required is about ten times greater than the size of the native AVCHD file.
Which specific formats can be ingested by Log and Transfer?
Only AVCHD footage can be ingested through the Log and Transfer process. Other formats and variants such as AVCHD Lite are not supported. All video should be recorded in a frame size of either 1440x1080 or 1920x1080 and a frame rate of 25 or 29.97 frames per second. Audio recorded on AVCHD camcorders is generally at a rate of 48kHz. If your camera shoots in a format that does not comply with one of these setups then it is most likely not supported by the application and is not guaranteed to work correctly.
Which Easy Setup preset should I select before ingesting my footage?
It is extremely important to select the preset that matches your media before you attempt to ingest via Log and Transfer. There is only one Easy Setup preset that matches the frame size and rate of your footage. If you intend to ingest AVCHD clips through Log and Transfer you will first need to select one of the following presets:
AVCHD-Apple Intermediate Codec 1440x1080i50
AVCHD-Apple Intermediate Codec 1440x1080i60
AVCHD-Apple Intermediate Codec 1920x1080i50
AVCHD-Apple Intermediate Codec 1920x1080i60
If these four options do not appear under your Easy Setup list then you probably need to run Software Update and update to FCE 4.0.1. DO NOT cycle through the available presets until you find one that works - there is only one preset that matches your media and it should be evident which one to choose by the way it is named. Select the AVCHD preset that mentions your frame size and frame rate (i50 presets support both 50i and 25p frame rates; similarly, i60 presets support both 60i and 29.97p frame rates). If you do cycle through many options in the hope of selecting the correct one through guess-and-check you will probably have corrupted your preference file and need to [trash your preferences|http://support.apple.com/kb/TS2611] before continuing.
Why don't my clips appear when I open the Log and Transfer window?
Make sure your camcorder records AVCHD in a format supported by FCE4. It should be connected to one of your computer's USB ports (never connect it to an external hard drive or other external device such as your keyboard or a USB hub), powered on, and set to video playback mode.
If the camcorder +does not+ mount on your Desktop your USB port or cable may be malfunctioning. Try plugging it in to another port or using a different USB cable to see if it makes a difference.
If the camcorder does mount on your Desktop but the clips do not appear in the Log and Transfer window you will need to point the program to the directory that contains your media.
First, click the Add Folder button in the upper left of the Log and Transfer window. The button looks like this:
Then, you will need to navigate to the root directory in which your media is stored. Most camcorders call this folder "PRIVATE" or "AVCHD" and it should be located at the very top level of the camcorder when mounted. If your camcorder records to a valid AVCHD directory structure then your clips should load after the Add Folder process is completed.
I would like to keep a working backup of my original clips so that I can delete them off the camcorder's internal memory. How should I do this?
There are two main ways to keep a backup of your clips. The first is to ingest every clip on your camcorder through the Log and Transfer process, and store the Apple Intermediate Codec files the application creates in an easily accessible place such as an external FireWire drive. The advantage of this method is that you have the ability to open back up old editing projects, reconnect the media as necessary, and keep going as if you'd never left. However, due to the large amount of space AIC takes up (usually somewhere in the vicinity of 41-50GB an hour when transcoded from AVCHD), this is not always feasible.
Another often preferable approach is to copy over the root directory in which your clips are stored (usually named "PRIVATE" or "AVCHD") from the camcorder to your computer or an external drive. As long as you maintain the original file structure, you will be able to ingest your clips again at a later date using the "Add Folder" process detailed above to navigate to their new location.
My clips appear, but when I attempt to ingest a red exclamation point appears and the window displays the message "Error: No Data"
This is one of the most common problems that users experience when trying to ingest their media through the Log and Transfer process. Luckily, it also has one of the easiest solutions.
In the Log and Transfer window, click on the gear icon in the top right and select "Preferences" in the contextual menu that appears.
Make sure the video is set to transcode to the Apple Intermediate Codec and the audio is set to Plain Stereo.
After doing so, hit OK and try to ingest again.
I am experiencing a problem that is not covered in this tip or the solutions here do not work.
The best thing to do at this point would be to trash your preferences and start a new topic in the [FCE Forum|http://discussions.apple.com/forum.jspa?forumID=936&start=0] with a detailed description of your problem. Check out the user tip on [Basic Troubleshooting in Final Cut Express|http://discussions.apple.com/thread.jspa?threadID=2662419] for more information.
This is the 1st version of this tip. It was submitted on December 03, 2010 by skalicki`.
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
Working with AVCHD: Log and Transfer FAQs
Log and Transfer was introduced to the product chain in Final Cut Express 4, and is the program's process for ingesting files in the AVCHD format utilizing MPEG-4 AVC/H.264 video coding and either Dolby AC-3 or uncompressed linear PCM audio coding. The most frequently observed problems relating to the Log and Transfer process are generally quite easily addressed.
What should I know before attempting to ingest my footage?
The following facts regarding the Log and Transfer process were adapted from the [Apple Knowledge Base article|http://support.apple.com/kb/TA24840?viewlocale=en_US] on transferring AVCHD in Final Cut Pro 6.0.1 but still hold true for the current version of FCE:
AVCHD support is available only on Intel-based Macintosh computers.
AVCHD camcorders typically connect to computers via USB 2.0, not FireWire.
DVD-based AVCHD camcorders are not supported in Mac OS X 10.4 or earlier.
Standard definition video recorded with AVCHD camcorders cannot be accessed in the Log and Transfer window. SD and HD clips should not be mixed on the same HDD.
Preview of AVCHD video in the Log and Transfer window is limited to 1x forward playback. Scrubbing the playhead does not update the video in the Preview area until you stop scrubbing.
When you choose to transfer AVCHD audio in the Logging area, audio is automatically mixed down to stereo.
AVCHD footage is not ingested natively but is transcoded to the Apple Intermediate Codec.
Apple Intermediate Codec files are significantly larger than the original AVCHD files. FCE does not estimate the size of a transcoded AVCHD file before ingesting, so it is possible to exceed the available space on your capture disk during transfer. Before ingesting, keep in mind that the disk space required is about ten times greater than the size of the native AVCHD file.
Which specific formats can be ingested by Log and Transfer?
Only AVCHD footage can be ingested through the Log and Transfer process. Other formats and variants such as AVCHD Lite are not supported. All video should be recorded in a frame size of either 1440x1080 or 1920x1080 and a frame rate of 25 or 29.97 frames per second. Audio recorded on AVCHD camcorders is generally at a rate of 48kHz. If your camera shoots in a format that does not comply with one of these setups then it is most likely not supported by the application and is not guaranteed to work correctly.
Which Easy Setup preset should I select before ingesting my footage?
It is extremely important to select the preset that matches your media before you attempt to ingest via Log and Transfer. There is only one Easy Setup preset that matches the frame size and rate of your footage. If you intend to ingest AVCHD clips through Log and Transfer you will first need to select one of the following presets:
AVCHD-Apple Intermediate Codec 1440x1080i50
AVCHD-Apple Intermediate Codec 1440x1080i60
AVCHD-Apple Intermediate Codec 1920x1080i50
AVCHD-Apple Intermediate Codec 1920x1080i60
If these four options do not appear under your Easy Setup list then you probably need to run Software Update and update to FCE 4.0.1. DO NOT cycle through the available presets until you find one that works - there is only one preset that matches your media and it should be evident which one to choose by the way it is named. Select the AVCHD preset that mentions your frame size and frame rate (i50 presets support both 50i and 25p frame rates; similarly, i60 presets support both 60i and 29.97p frame rates). If you do cycle through many options in the hope of selecting the correct one through guess-and-check you will probably have corrupted your preference file and need to [trash your preferences|http://support.apple.com/kb/TS2611] before continuing.
Why don't my clips appear when I open the Log and Transfer window?
Make sure your camcorder records AVCHD in a format supported by FCE4. It should be connected to one of your computer's USB ports (never connect it to an external hard drive or other external device such as your keyboard or a USB hub), powered on, and set to video playback mode.
If the camcorder +does not+ mount on your Desktop your USB port or cable may be malfunctioning. Try plugging it in to another port or using a different USB cable to see if it makes a difference.
If the camcorder does mount on your Desktop but the clips do not appear in the Log and Transfer window you will need to point the program to the directory that contains your media.
First, click the Add Folder button in the upper left of the Log and Transfer window. The button looks like this:
Then, you will need to navigate to the root directory in which your media is stored. Most camcorders call this folder "PRIVATE" or "AVCHD" and it should be located at the very top level of the camcorder when mounted. If your camcorder records to a valid AVCHD directory structure then your clips should load after the Add Folder process is completed.
I would like to keep a working backup of my original clips so that I can delete them off the camcorder's internal memory. How should I do this?
There are two main ways to keep a backup of your clips. The first is to ingest every clip on your camcorder through the Log and Transfer process, and store the Apple Intermediate Codec files the application creates in an easily accessible place such as an external FireWire drive. The advantage of this method is that you have the ability to open back up old editing projects, reconnect the media as necessary, and keep going as if you'd never left. However, due to the large amount of space AIC takes up (usually somewhere in the vicinity of 41-50GB an hour when transcoded from AVCHD), this is not always feasible.
Another often preferable approach is to copy over the root directory in which your clips are stored (usually named "PRIVATE" or "AVCHD") from the camcorder to your computer or an external drive. As long as you maintain the original file structure, you will be able to ingest your clips again at a later date using the "Add Folder" process detailed above to navigate to their new location.
My clips appear, but when I attempt to ingest a red exclamation point appears and the window displays the message "Error: No Data"
This is one of the most common problems that users experience when trying to ingest their media through the Log and Transfer process. Luckily, it also has one of the easiest solutions.
In the Log and Transfer window, click on the gear icon in the top right and select "Preferences" in the contextual menu that appears.
Make sure the video is set to transcode to the Apple Intermediate Codec and the audio is set to Plain Stereo.
After doing so, hit OK and try to ingest again.
I am experiencing a problem that is not covered in this tip or the solutions here do not work.
The best thing to do at this point would be to trash your preferences and start a new topic in the [FCE Forum|http://discussions.apple.com/forum.jspa?forumID=936&start=0] with a detailed description of your problem. Check out the user tip on [Basic Troubleshooting in Final Cut Express|http://discussions.apple.com/thread.jspa?threadID=2662419] for more information.
This is the 1st version of this tip. It was submitted on December 03, 2010 by skalicki`.
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

Problems with Premiere Elements 12

I've been using Adobe's "Elements" applications since Vs 3.0. Each release seems to include undocumented features that cause problems, and don't get fixed until a next major release, for which we are charged a tidy sum.
"Premiere 12" and its associated "Organizer" are no exceptions. Background:
1. FINALLY am running a new PC considering I'm using AVCHD "m2ts" file formats generated by Sony HD Camcorder, for which previous PC and versions of Adobe Premiere Elements (8, 10, etc.) were fairly sluggish with their performance. New PC: Windows 8.1, 32GB RAM, >7TB HDD space, Intel i7 CPU, GIGABYTE MB, NVIDIA GeForec GTX 770 Video Adapter...plenty of computing power!
2. Installed Photoshop/Premiere Elements/Organizer on C: drive, default locations.
3. Experienced following problems, for which several have been kind enough to offer suggestions for repair, but none so far have worked.
     a. When adding "text" captions, after a few have been created the control panel for text loses contact with the "Style" and "Effects" modules, making these capabilities non-functional.
     b. When creating menus for discs, the DVD menu navigation operates correctly, but the Blu-ray menus do not. The "Stop" markers, while functional for DVDs, are not functional for Blu-ray discs. When a video is played that encounters a "stop" marker with a DVD build, the end action is properly realized with the main menu then making a reappearance, allowing one to make the next choice. When a video is played through to encounter a "stop" marker with a Blu-ray build, the video does NOT return to the main menu, but rather continues playing into the 2nd movie (or beyond) until it reaches the absolute end of content on the disc...at which time we are then returned to the main menu. Finally reading the manual, it indicates that this is a problem! FIX!?
     c. "Organizer," which works with both Premiere and Photoshop Elements, is highly unstable when working with AVCHD files, while it performs "normally" with still images (photos, etc.). I have over 4,000 AVCHD (m2ts) video clips that I was attempting to bring into Organizer. My first attempt was to let Organizer "see" all of the files and to "bring them into" its catalog. However, after a short period of time, with less than 100 or so video clips identified and thumbnailed, Organizer either stops working and hangs, or crashes totally. I found that to get these 4,000 files into Organizer I had to manually pick around 50 or so files at a time, which Organizer seems able to begin its "first stage" of identifying, creates "placeholders" in the Organizer's screen, then crashes or hangs. At that point, I must restart Organizer, which will then continue on to successfully build thumbnails. This process was repeated until all 4,000+ files were recognized and ID'd. Regarding this issue: I just updated my "Nero" to "Nero 2014 Platinum," which comes with its own "Organizer" or "Media Manager." it is VERY similar in nature to Adobe's "Organizer," with one major difference...IT WORKS! Nero's manager imported not only the 4,000+ AVCHD files into its catalog, but rumaged around my entire system finding photos and video files I'd long since forgotten about! I've not yet used the new Nero video editing/production tools, but won't be surprized if I find that all works equally as well.
Not having any "fixes" for these problems, I find I am forced to use other applications (Vegas 12, Pinnacle 17, or perhaps now "Nero" as well) to get on with our production work. Note: I had been using Adobe Premiere 6.0, then CS-4, for a while but with changes in OSs found that these products as well evolved with issues of their own. Not going to spend the big bucks to purchase more expensive problems that don't otherwise get addressed without spending even more $$$ for the next major updates!
Help?
George

Bill;
YES! It WAS Sonic that I’d suspicioned was at the core of these issues in the past. I’d run into problems a few years ago with various versions of “Creator,” “Roxio,” etc. as well as another similar products, and found “Sonic” to be the common denominator with all similar problems. I had NO idea that Adobe had also chosen to implement a 3rd party’s product (Sonic) as part of their offerings! Well, that says a lot!
Also did NOT know that Sonic had been sold off to Rovi! Searching the internet…shows this was a big deal back in 2010! Hadn’t been following these things! Looks like Rovi is out to capture the world…would be a nefarious event indeed if they fail to maintain what Sonic has sold to various entities which have incorporated their modules into the various products we continue to own and purchase today!
I don’t know which cave or rock that Rovi’s been living under, or which marketing outfit they’d signed up with that provided the evaluation that Rovi appears to be reacting to, but we at least are still engaged in sending off videos around the world via DVD/Blu-ray media (and on rare occasions, VHS tape!). Their assessment that delivery of video by physical disc is dead is either wishful thinking or badly mistaken in my opinion. Try, worst case, supplying a video to a person living on an island off of Queensland, Australia, for example, who has NO internet connectivity!
I know that streaming is a big deal (Netflix, etc.), and that the new buzzword “Cloud” has taken over a lot of the computing world’s philosophy of late…but neither of these “new” ideas are implemented to the extent they would like to believe…and are the domain of mostly “new” users living in areas where these technologies are available. They are cutting off a vast number of video watchers who employ neither of these technologies nor have access to them, who, believe it or not, are still using VHS video tape, DVDs, and/or Blu-ray media to watch videos! The relatively small percentage of individuals who use (can afford, or have access to) either streaming or the cloud does not justify not taking care of business and dropping support for all these products that implement their procured technologies.
I for one have great/fast access to the Internet (50Mbps +), but really am not of the mindset that I trust uploading/saving critical data to the “Cloud,” and do not do so…even though Microsoft’s latest “Window 8.1” and several other procured applications provide plenty of opportunity to do so! I think the latest stories re Hacking proves this point…and I have experienced the loss of stored data (websites) over the years via professional website hosting facilities to the point where I know I don’t yet trust the “cloud” to be the repository of my data either…a service which cannot guarantee either the presence or security of data!
I do also enjoy Netflix’s streaming technology…even though there are occasions whereby a movie is interrupted to buffer additional video data. Sometimes much more frequently than I would appreciate! So…streaming is also not the end all of video watching either! OK…I have rented a DVD or two in the past from Netflix which had been scratched or badly handled, which also provided aggravation as well!
So long as the industry continues to sell the technology of the day to us consumers who invest in their products, and so long as industry will do what they do best…to continue refining and upgrading capabilities, they must also continue to provide the “cross over” technologies, the continued support that would span at least a few generations of video products that will allow us to continue viewing videos obtained at an earlier time. Right now we see VHS tape is already at its end of life usefulness…and yet there remains support for converting such media. We also see the vast majority of products purporting to support DVD and Blu-ray builds…the latest of video products…and yet, the underpinnings of these applications appears to be diminishing already…
Thanks so much for the feedback and update and the opportunity to vent! Do we know how Adobe is/will be reacting to these events? Will they spend the bucks to come up with their own code to replace that which is not supported any longer by 3rd parties?
George

Upload problems with Facebook and Vimeo from Premiere Elements 10

I have created a project in HD and am trying to upload to Vimeo. Premiere Elements 10 does not have a preset so I followed some instructions from the Vimeo website. Project is "blurry" when viewed. I checked with Vimeo and they said what they converted matches what I sent so the problem must be in the export - bit rate may be incorrect. Can anyone give me the correct presets for Vimeo from Premiere Elements 10. I can view other people's video in HD and they look fine so I don't think it's my computer monitor. I'm sure you will need more information about my project so please give me a list of specific things you need to know. Thank you.
My Facebook problem is as follows. If I use the preset from Premiere Elements 10 to upload to Facebook it looks fine, HD quality as expected. Problem is, I would like to upload to my business page. Since the personal page and the business page (managed by my personal account) share a login, the preset always loads to my personal page. Does anyone know the values of the preset so I can upload the video to my business page. My business is event and wedding videography so I would like the posts to be as clear as possible.
If the problem with the Vimeo uploads is solved then I suppose I can just share the Vimeo file on Facebook. Thank you.

VDRAVES
I think that you are overlooking what you already have with regard to a Vimeo HD preset for export to file for upload of the saved file at the Vimeo website.
Please see
Share/Computer/AVCHD with Presets = Vimeo HD
Under the Advanced Button/Video Tab, you can customize the preset further from 1280 x 720 to 1920 x 1080 and increase the bitrate, if necessary, to a level that does not give you a prohibitive file size. With Profile = Main and Level = 3.1, the bitrate range is 0.19 to 14 Mbps (megabits per second).
I would start with the default bitrates of Target = 8 Mbps and Maximium = 9 Mbps and explore and experiment from there.
If you customize the preset to 1920 x 1080 in the Export Settings customization area, then change the Profile to High and the Level to 5.1
When you do that the bitrate range will be 0.19 to 300 Mbps instead of 0.19 to 14 Mbps.
In all cases, watch for file size versus bitrate versus quality of end product.
Please give that a look and then let us know if the above resolves your Vimeo and Facebook question.
Please review and let us know the outcome.
Thank you.
ATR

Problems with Adobe Premiere Elements 4.0. HELP?

Hello!
I've been trying to edit a short film for weeks now but I have quite a few problems with Premiere Elements 4.0. To start with I have a Windows 7 Toshiba Satellite L750-16L with Intel Pentium.
The first and main problem is that I can't import AVCHD (.mts) and Quick Time (.MOV) footage. I have a K-Lite Codec Pack to let me import and export certain types of footage but it seems to not like the footage I want to import.
Another problem I have is that I can't export the project without the program crashing, and sometimes it just crashes or freezes randomly.
I've tried emptying The Cache and using diffrent project settings but with no success.
If anyone has any suggestions they would be greatly appreciated as I'm stumped about where to go from here.
Thanks,
Jack.

Truemanz
True. AVCHD was not supported until Premiere Elements 7. Those with Premiere Elements 4 on Windows typically converted the AVCHD to another format so that they could use Premiere Elements 4 as the video editor, providing they had enough computer resources for the task. Yet, there were some who could use AVCHD with Premiere Elements 4.0, but they were the ones working from a Sony Vaio that offered a special plug-in for the AVCHD support and the same computer resources considerations.
Putting aside the AVCHD.mts.
What has not been mentioned yet is your report of not being able to work with what you describe a QuickTime (mov) footage. What are the properties of this footage...video and audio compressions, frame size, frame rate, progressive or interlaced, etc? Do you have the latest version of QuickTime installed on your computer with Premiere Elements 4? And, is your Premiere Elements 4 set Run As Administrator and/or from a User Account with Administrative Privileges?
Versions of Premiere Elements earlier than 10 are 32 bit applications which run into limitations of the 32 bit operating system. Computer resources and the demands on it from a large sized project may enter into the mix. But, let us clear up the QuickTime (mov) footage situation.
Thanks.
ATR

Premiere Pro/Prelude CS6 not working with AVCHD from Canon HF G10

I just tried switching from Final Cut Pro 7/X to Adobe Premiere Pro CS6 and have not been able to get Premiere Pro or Prelude to work with AVCHD footage from my Canon HF G10. The system runs Mac OS X 10.7.4 on a 3.4 GHz quad-core iMac with 16GB of RAM and 10Gbit/s Thunderbolt RAID for video storage. Adobe Updater ran yesterday and installed CSXS infrastructure updates which did not fix the problems.
After importing several short (less than 5 minutes each) 1080p30 clips into Premiere Pro, I can scrub over the first few seconds of a clip but afterwards it stalls or mixes in frames from the beginning of the clip. Rendering 30 seconds of video does not complete in reasonable time, i.e. takes more than 5 minutes. I figured I would try ingest the footage with Prelude and am running into the same problems. Scrubbing does not work, only the first few seconds from a clip are available. When configuring Prelude to transcode on ingest, I am getting "Import XMP failed" errors. I already spent several hours trying to figure this out. In the meantime, I finished the project using Final Cut Pro X :-\
Any help would be appreciated.
Thank you,
Niels.

Any chance this gets fixed soon? I'm shooting with an AF-100, and at this point I'm still using Final Cut to transcode my footage so I can have audio. I've also noticed the video jumps around even when it does have audio. Prelude has been extremely problematic for me, and it doesn't have a way to bring in clips that returned errors upon importing, I have to write down the clip numbers and bring them in individually. I've also tried just dropping the file structure from the card straight to the hard drive. It's a huge problem, and is keeping me from making the switch fully from FCP 7.

Capture HD with AVCHD apple intermediate codec

I have captured video from my Canon xha1 previously. Today I went to capture some video. I have my presets to HD with avchd apple intermediate codec. When I go to capture I receive the message "capture preset must have video or an audio digitizer set to capture. Please change the desired preset in the audio/video settings. I go back to system settings and the "audio capture" is not highlighted. I'm not sure if this is how I set the capture preset or if there is something else I am looking for. Any advise is greatly appreciated.

Hi Tom,
The camera settings are on HDV/DV. I haven't changed the setting, that I am aware of. I have tried a few easy set up settings. Last night I set to all formats and HDV. I was able to import video but not audio came through. I also tried HD with HDV or AVCD and received the message about needing a digitized audio preset. Today I received the message my deck could not be recognized. I loaded the footage into imove hd just to check my firewire. Video and audio both came through. Interestingly enough when I tried to import an imovie hd into fce, I received an error message. So my problem went from bad to worse. The other devices connected to my imac is an external hard drive and a printer. In the system profiler my camera is listed under the firewire device tree.
I am going to call Apple again tonight. I have only had this machine a month. So I am not very experienced with what can go wrong. But I guess I'm learning. By the way I have enjoyed your tutorial. I have learned a lot.
Thanks,
Jamie

Problem with AVCHD

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