Problem with Master Pages Incorrectly Formatting

I have an employee whose master pages are not opening up correctly. Every time she opens up a blank In Design file, then selects to open up the Master Pages, her fonts are incorrect on several of the master pages and some of the sizes are incorrect. This error does not occur when I hope the Master Pages or when my other employee opens up the Master Pages. Any suggestions would be greatly appreciated!

Your question is a good one. I was taught to always open up a blank In Design file, then import the master pages, so as to not accidentally re-save over the original master pages. We use the master pages as templates for projects we work on daily. It would seem easier to just open up the master pages, save as, then start working, which is what she's been doing for the time being. We do have back ups of our master pages. Just we were trained on one process, and it's challenging to break up or change that already inherent process.
I'll look into seeing if she has any default styles set up on her system that could be the cause of her problems.
Many thanks for your assistance.

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    Thanks again for your response Peter.
    I have 5 of these files.
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  • Problem with master page text frame

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  • Problem with master page

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    Sorry for taking so long to get back to you today -- I'm trying to repair windows on my house at the same time as I do forum stuff, and I'm racing the weather.
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  • Error with master page "insert current page number" when exporting book

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    Probably not the best way, but for now this will fix it; I may have to do it again next time I add to the book. Although I didn't follow your instructions, I'll mark this as answered since it's working now. If it keeps giving me problems, I'll try the .inx export/new book route.
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  • How can I fix this problem with exporting Pages files?

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  • Probmels with master page

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