Problem with multiple copies of Office 2013 in same account

Hi,
Over the last year or more we have replaced PCs in the office and bought one copy of Office Home & Business 2013 for each. We follow the correct installation procedure and each time another Office Home & Business gets added to the list in our office.com
account. They all look identical - there is nothing to indicate when they were installed, the PC they were installed on etc.
Recently, we had one install of Office that refused to start. We tried and failed to repair the installation as suggested, so moved on to uninstall/reinstall. I noticed there was an different id in the code of each of the install buttons when we look at
the long list of identical 30 Office H+Bs we have in our account. No idea which we should pick, or whether it matters, so picked a random one. Installation finished. I had to phone up to activate as it complained that this was already a registered
product. Completed this and got Office back working.
That was yesterday. Today I switched on another PC which was very recently set up but not in use yet and found Office had stopped working on this too. I'm concerned now that the installation download is locked to one particular installation and if so, how
do I know which one is which, so I don't spend the rest of the year wandering round reinstalling office on PCs and finding I've broken it on another one each time?!
Yes, I know volume licensing may be more sensible for a business but we don't renew everything at once, and most of our PCs now have a standalone license which covers them probably for at least 4-5 years.
thanks
Darren

What is the error that the Office stopped working for? I wonder if it's Key related. Try running it in Safe Mode to test the result.
Generally, if you just uninstalled and reinstalled, you don't need to put in the product key again. If you really need to know "which one is which", try this:
http://www.msoutlook.info/question/537
We can find the license keys for Office 2013 via a script from Microsoft:
Office 2013 (32-bit) on a 32-bit version of Windows
cscript
"C:\Program Files\Microsoft Office\Office15\OSPP.VBS" /dstatus
Office 2013 (32-bit) on a 64-bit version of Windows
cscript
"C:\Program Files (x86)\Microsoft Office\Office15\OSPP.VBS" /dstatus
Office 2013 (64-bit) on a 64-bit version of Windows
cscript
"C:\Program Files\Microsoft Office\Office15\OSPP.VBS" /dstatus
It only displays the last 5 characters, but should be enough to tell which is which.

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Problem with multiple copies of Office 2013 in the same account

This week our company purchased five more copies of Office Home & Business 2013. I followed the steps to redeem online and try to activate it. Now the problem I can't add any more license into this account (it already have 8 licenses
of office 2013). How many license can register in one account? How can I find out which one is which one? It is a pain to install a copy of office 2013. Due to this situation I am sure I had made a misktake and used the same key twice...now
I need to find out which key is reused and try to fix the problem. Can Microsoft make it easier for us? Please!!!

Hello friend,
I've never heard the limit of the number for one Microsoft Account, there shouldn't be a limit as I know, and One product key should only be able to activate one machine, if you attempt to use it activate a second machine, there should be a prompt.
It seems you don't have "too many" machines in your organization, you can refer to the below:
http://www.msoutlook.info/question/537
We can find the license keys for Office 2013 via a script from Microsoft:
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cscript
"C:\Program Files\Microsoft Office\Office15\OSPP.VBS" /dstatus
Office 2013 (32-bit) on a 64-bit version of Windows
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"C:\Program Files (x86)\Microsoft Office\Office15\OSPP.VBS" /dstatus
Office 2013 (64-bit) on a 64-bit version of Windows
cscript
"C:\Program Files\Microsoft Office\Office15\OSPP.VBS" /dstatus
It only displays the last 5 characters, but in most cases you can tell which key this machine is using.
You may also need contact Microsoft's phone service when you need activation issue:
http://support.microsoft.com/gp/customer-service-phone-numbers/en-us
I hope this helps on your scenario.

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As the event log indicated, this is due to acrobat pdfmaker office com addin doesn't work well with Microsoft Word.
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Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
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Asunto: Hola
Enviado el: 11/12/2014 8:35
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'[email protected]' en 11/12/2014 8:35
Este mensaje no se pudo enviar. Inténtelo de nuevo más tarde, o póngase en contacto con el administrador de red.
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Problem with multiple copies of Office 2013 in same account

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