Problem with multiple copies of Office 2013 in the same account

This week our company purchased five more copies of Office Home & Business 2013. I followed the steps to redeem online and try to activate it. Now the problem I can't add any more license into this account (it already have 8 licenses
of office 2013). How many license can register in one account? How can I find out which one is which one? It is a pain to install a copy of office 2013. Due to this situation I am sure I had made a misktake and used the same key twice...now
I need to find out which key is reused and try to fix the problem. Can Microsoft make it easier for us? Please!!!

Hello friend,
I've never heard the limit of the number for one Microsoft Account, there shouldn't be a limit as I know, and One product key should only be able to activate one machine, if you attempt to use it activate a second machine, there should be a prompt.
It seems you don't have "too many" machines in your organization, you can refer to the below:
http://www.msoutlook.info/question/537
We can find the license keys for Office 2013 via a script from Microsoft:
Office 2013 (32-bit) on a 32-bit version of Windows
cscript
"C:\Program Files\Microsoft Office\Office15\OSPP.VBS" /dstatus
Office 2013 (32-bit) on a 64-bit version of Windows
cscript
"C:\Program Files (x86)\Microsoft Office\Office15\OSPP.VBS" /dstatus
Office 2013 (64-bit) on a 64-bit version of Windows
cscript
"C:\Program Files\Microsoft Office\Office15\OSPP.VBS" /dstatus
It only displays the last 5 characters, but in most cases you can tell which key this machine is using.
You may also need contact Microsoft's phone service when you need activation issue:
http://support.microsoft.com/gp/customer-service-phone-numbers/en-us
I hope this helps on your scenario.

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Problem with multiple copies of Office 2013 in same account

Hi,
Over the last year or more we have replaced PCs in the office and bought one copy of Office Home & Business 2013 for each. We follow the correct installation procedure and each time another Office Home & Business gets added to the list in our office.com
account. They all look identical - there is nothing to indicate when they were installed, the PC they were installed on etc.
Recently, we had one install of Office that refused to start. We tried and failed to repair the installation as suggested, so moved on to uninstall/reinstall. I noticed there was an different id in the code of each of the install buttons when we look at
the long list of identical 30 Office H+Bs we have in our account. No idea which we should pick, or whether it matters, so picked a random one. Installation finished. I had to phone up to activate as it complained that this was already a registered
product. Completed this and got Office back working.
That was yesterday. Today I switched on another PC which was very recently set up but not in use yet and found Office had stopped working on this too. I'm concerned now that the installation download is locked to one particular installation and if so, how
do I know which one is which, so I don't spend the rest of the year wandering round reinstalling office on PCs and finding I've broken it on another one each time?!
Yes, I know volume licensing may be more sensible for a business but we don't renew everything at once, and most of our PCs now have a standalone license which covers them probably for at least 4-5 years.
thanks
Darren

What is the error that the Office stopped working for? I wonder if it's Key related. Try running it in Safe Mode to test the result.
Generally, if you just uninstalled and reinstalled, you don't need to put in the product key again. If you really need to know "which one is which", try this:
http://www.msoutlook.info/question/537
We can find the license keys for Office 2013 via a script from Microsoft:
Office 2013 (32-bit) on a 32-bit version of Windows
cscript
"C:\Program Files\Microsoft Office\Office15\OSPP.VBS" /dstatus
Office 2013 (32-bit) on a 64-bit version of Windows
cscript
"C:\Program Files (x86)\Microsoft Office\Office15\OSPP.VBS" /dstatus
Office 2013 (64-bit) on a 64-bit version of Windows
cscript
"C:\Program Files\Microsoft Office\Office15\OSPP.VBS" /dstatus
It only displays the last 5 characters, but should be enough to tell which is which.

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Hi Nathan,
Thank you for posting in Windows Server forum.
Please check the required ports must be opened on firewall.
- To issue RDS Per User CALs to users in other domains, there must be a two-way trust between the domains, and the license server must be a member of the Terminal Server License Servers group in those domains.
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- Add administrators group of each domain/forest in the local administrators of RDS licensing server. This way, you’ll not get a prompt to enter your credentials when you’ll open RDS host configuration snap-ins in trusted domains/forests.
More information:
Best practices for setting up Remote Desktop Licensing (Terminal Server Licensing) across Active Directory Domains/Forests or Workgroup
http://support.microsoft.com/kb/2473823
Hope it helps!
Thanks.
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Edited by: user11000236 on Jun 16, 2009 10:31 AM

user11000236 wrote:
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We're experiencing a growing problem with our users in several different domains running in to Microsoft Office 2013 x32 'activation' issues. We use KMS for licensing, which works properly, but some of the machines (~20-30 out of 1000+) sporadically
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It appears to be an issue with the Software Protection service not starting properly. In Event Viewer, we see the following:
'Software protection service failed to start due to the following error- the service did not respond in a timely fashion.
Event 7000'
This is occurring on a variety of machines in a variety of environments, all fully patched with the latest Office updates. It's inconsistent, and the 'manually restart the Software Protection Service' solution is not viable as it's occurring on many
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Has anyone else come across this? Or have any idea why the Software Protection Service might be sporadically failing? Maybe an Office update in the last 2-3 months?
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Problem with multiple copies of Office 2013 in the same account

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