Problem with opening Workitem from Outlook.

Hi Experts,
When I have have a workitem I receive a mail in my outlook with an SAP Icon. When I click the icon, it opens the SAP screen and I am unable to see my workitem and also cannot close my SAP. I have to close it from Task Manager by clicking End Process.
Could you please let me know, what could be the reason.
Thank you in advance.
Best Regards,
Sandipan

Hi,
The workitem is not completed, it can be viewed if logged on to the SAP system externally (not from the Icon in outlook mail).
The issue is it cannot be viewed and the SAP screen hangs when it is clicked from the Icon in the Outlook mail.
Thanks,
Sandipan

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The workitem is not completed, it can be viewed if logged on to the SAP system externally (not from the Icon in outlook mail).
The issue is it cannot be viewed and the SAP screen hangs when it is clicked from the Icon in the Outlook mail.
Thanks,
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(* Posts: 34 Registered: 12/22/07
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