Problem with previous purchase?

i have just tried to update one of my free apps, and it says there was a problem with my previous purchase, it directed me to my billing information, (baring in mind this is for a free app) and i re-entered it all several times but it is still telling me that there was a problem with the previous purchase? what do i do?? PLEASE HELP!!

Hi lewis,
From Texas Mac Man:
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
Hope this helps!
Cheers,
GB

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