Problem with RMA

My mother bought a creative zen Xi Fi 32gb lan player back in the end of April for my birthday, it took about a week and a half to arri've. When i recieved it i noticed there were dust particles underneath the screen, the box was sealed and the unit looked brand new so i don't know how they could have gotten there. So I toyed with sending it back for an RMA or keeping it but ultimately i decided i would send it back for a pristine one since the unit costed ?80. I got in touch with the creative email support guys and they swiftly sent me back an RMA number and an address from which to return the player, they also quoted me a 5-0 day return of a new player after they recieve my old player at the RMA depot. I sent the player off on the 8th of May and it was deli'vered to the depot according to the post office tracking service.
Anyways i am still waiting for my replacement player nearly a month after i posted my old player away, i have recieved no emails or further contact from the support team. I am disappointed that somehow my ?80 player is lost and i am worried that i won't get a replacement back. I sent another email query off the customer support about a week ago and i still haven't recieved any reply. Another thing is that i checked the RMA tracker on the creative site and it didn't recognise my RMA number nor my email. So far the only thing to prove that i actually owned a craeti've player is my creative store account from which i bought the product and my correspondance via email with the support team. I would like some advice on what i can do now, at this point i'd just be happy to get my money back or get some reassurance that something is actually happening with the RMA.

yes, I think the best thing to is to is to wait for the replacement, anyway it under the warranty period still.
Unix is simple. It just takes a genius to understand its simplicity.

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    As for the memory, itself they are not mixed brands or models.  I bought one set about a year ago when I purchased my X2 6000 processor and they have worked great as long as I kept the voltage above  1.9 V.  The new memory has the same model # as the old but the label on them states the same timings and only a different voltage range.  So as long as they voltage was set to within the range of both sets they should work exactly the same.  I did notice that the board would only detect 3.25 GB instead of 4 GB, and I was prepared for this. Every Motherboard I have ever owned, no matter who the Manufacturer was, has had this problem.  However Vista reported the memory correctly.
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    Regards
    Antonio

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    Quote from: mild0d on 21-July-12, 03:01:44
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