Problems 'accepting' licence for Acrobat Creative Cloud

I have installed Adobe Acrobat via Creative Cloud when I click the 'Accept' button on the licence agreement nothing happens and I'm as such unable to launch the application. I'm on Mac OSX 10.7.5.
Any help would be very much appreciated.

S.C. Hewson please try the steps offered in Blank EULA screen appears on Acrobat XI launch - http://helpx.adobe.com/acrobat/kb/blank-eula-screen-appears-acrobat.html.
I know you have indicated that you are opening the Adobe Application Manager but the screenshot is almost identical.

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My card expired on my payment details for my creative cloud subsciption and i changed it to my new card, it charged me 10.59 and now it wont let me open photoshop because its telling me I need to renew my subsciption, please help!

the card I used to pay for my creative cloud subscription, no problem right? just enter the new card in and taddaaa everything should work right? no
nope
it wont let me open photoshop because it says i need to renew my subscription
well it charged me yesterday when i changed my card over yesterday and its still telling me i need to renew my subsciption
even though on the adobe site it says my renewal date is july 27, 2015
sooooo... anyone help me with this?
also im on a windows computer if that helps!

This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.

I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.

Sent from my iPhone
Begin forwarded message:
From: John T Smith <[email protected]>
Date: December 6, 2014 at 12:45:42 PM EST
To: Giuliana Bono <[email protected]>
Subject: I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
Reply-To: [email protected]
I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
created by John T Smith in Adobe Creative Cloud - View the full discussion
https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6991257#6991257 and clicking ‘Correct’ below the answer
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I keep getting the trial versions after I've paid for the Creative Cloud service.

I'm currently paying for the creative cloud service and I've downloaded a few of the programs (Indesign, Incopy, Photoshop, Illustrator) but when I open them they are coming up as trial versions. I uninstall the ones that were the trial version and reinstall them and I keep getting the trial version, What should do to fix this problem?

See the following help document:
CS6 or Creative Cloud Reverts to Trial Mode
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

I have not recieved any licence # for my Creatice Cloud apps

I have a creative cloud membership, have downloaded Indesign, Photoshop and Illustrator CS6 from the Cloud Client. The software opens as trial versions and I have not been able to find any license number to register. I have not recieved any mail from Adobe with this and it is not present at my account. How do this work?

Hi Manish. Thank you. The issue was that The application manager was set to Norwegian as language in The preferences. I set that to English and re-installed everything. Now it's working fine.
Regards Tor
Den 29. mai 2012 kl. 01:04 skrev Manish Kumar <[email protected]>:
Re: I have not recieved any licence # for my Creatice Cloud apps
created by Manish Kumar in Adobe Creative Cloud - View the full discussion
Close all application and Clear the bowser cache. Launch CS6 application and check, if you still get the activation .
Click on License the software and type in the Adobe ID. It would work.
Check this link if the above step din't resolve the issue: http://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.htm l
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Start a new discussion in Adobe Creative Cloud by email or at Adobe Forums
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Problems launching Encore 6 within Creative CLoud

I can't get Encore6 to launch
Returns a message saying it will not launch without a serial #
My CCloud membership is up to date and all other apps launch??
Help!

Yes,
Fairly complex process
Uninstalled
Downloaded and ran the cleaner app from adobe
Re downloaded
Re installed
Seems to work fine now
Thanks for checking back!
Pat
In a message dated 10/5/2012 3:34:45 P.M. Pacific Daylight Time,
[email protected] writes:
Re: Problems launching Encore 6 within Creative CLoud
created by David_B_ (http://forums.adobe.com/people/David__B) in Adobe
Creative Cloud - View the full discussion
(http://forums.adobe.com/message/4753134#4753134)

Submitting academic proof for Adobe Creative Cloud Student and Teacher Edition

I was contacted to validate my academic status for a Creative Cloud Student and Teacher Edition I purchased via adobe.com on May 14, 2014. The Education FAQ page (http://helpx.adobe.com/x-productkb/policy-pricing /education-faq.html) states:
"Submit your proof of eligibility when you place your order. If you have a pending order, go to My Orders in your Adobe account, and click Submit Proof."
However, when I go to My Orders page, there is no link saying "Submit Proof". I do have my proof readily available, but I am not sure how else I can submit it.
I was told my subscription would be canceled in if I could not prove my academic status within 14 days (it was sent on July 2nd), and am still awaiting a response from Adobe Customer Support. So any help would be greatly appreciated.

Thank you! This page helped.
I also read through another thread (Where to submit proof? No submit proof button) that provided a link where I could send proof.

Why does the payment screen for the creative cloud change from english to portuguese?

Why does the payment screen for the creative cloud change from english to portuguese?
I'm trying to sign up for the photography creative cloud with lightroom 5 and photoshop. When I click on the "buy" button is takes me to the payment page, but my country changes from the U.S. to Argentina and the language changes also.
I've tried contacting Adobe, but they're ways of contacting them are a pain in the ***. The chat doesn't work and I'm on hold forever when I call.

Make sure that EVERY DETAIL is the same in every place you enter your information
-right down to how you spell and punctuate the parts of your name and address
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-email address https://forums.adobe.com/thread/1446019
-http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html

I have problems with the 'installation of creative cloud. Error Code: 205

I have problems with the 'installation of creative cloud. Error Code: 205 What can I do to fix this?

Errors 201 & 205 & 206 & 207 or several U43 errors
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

I'm paying for my creative cloud (student version) and my after fx trial version is over but it keeps asking me for the serial number. What can i do?

I'm paying for my creative cloud (student version) and my after fx trial version is over but it keeps asking me for the serial number. What can i do?

Moving this discussion to the Creative Cloud Download & Install forum.
Anebz I would recommend fixing the connection error preventing the applications from contacting our activation server. You can find details on how to resolve the connection error at Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

I payed for my creative cloud membership 9.99 / monthe. bought it this morning. I was able to download Lr, but not Ps. I am wondering why is asking me to pay antoher 9.99 if I got the student deal. Can you please help. thank you.

I payed for my creative cloud membership at 9.99/mo. I got it this morning. I was able to download Lr, but not able to download Ps. is asking me to pay again. Why is that, because I got the student packet deal. Can you please help.

Mariacazarez what is the exact error message you receive when you try to download and install Photoshop? For information on how to install the Adobe Creative applications included with your membership please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

Hi! I need to cancel my membership plan for the creative cloud but I can't find any contact different from the live chat. I MUST cancel it before March 22nd. Please help me!

Hi! I need to cancel my membership plan for the creative cloud but I can't find any contact different from the live chat. I MUST cancel it before March 22nd. Please help me!

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

I'm currently paying for a Creative Cloud photographers plan but I'm stuck with a free trial, how can i license it when it asks for a serial?

I've paid for Adobe Creative cloud photographers package under a monthly subscription but i'm currently only getting access to the free trial as I can't seem to license the software, when I go to license it as instructed by Adobe I'm still asked for a serial number? When I check my Adobe account it shows no sign of any pain subscription yet they seem to be taking money from my account? I can't seen to find a means of taking it up with Adobe directly as I either want a refund of full access to the software i'm paying for.

If you are being prompted to enter your serial number when opening your actively subscribed Creative Cloud application then there maybe missing account information. Please see Creative Cloud products prompt for serial number on launch | CCM - http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html for additional information.
In addition if you are facing difficulties reaching the activation server please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html. Also if you are managing a network please see the Adobe Creative Cloud Service Access Documentation for IT section ofhttp://www.adobe.com/devnet/creativesuite/enterprisedeployment.html.
Finally for additional information on managing your Creative Cloud account please see Manage your membership | Creative Cloud - http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html.
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Regards
Rajshree

Hi, i'am not able to find the redemption code that is required to renew subscription for my creative cloud account. Please advice.

Hi, i'am not able to find the redemption code that is required to renew subscription for my creative cloud account. Please advice.

Redemption Code Help
Mylenium

Anybody found a TWAIN plug-in for PS creative cloud?

Has anybody found a TWAIN plug-in for PS creative cloud?

The one from CS6 perpetual license should work. I never use it myself, and I'm not touching the subscription model, so I can't tell you that it does.
I have no plans to log on to the Adobe forums after June 16 at midnight.

Problems 'accepting' licence for Acrobat Creative Cloud

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