Problems Connecting to Outgoing Server

What would cause me to be unable to connect to the outgoing server to my school's email account?
I've checked all of my settings, talked to my ISP and the IT department, and nothing has worked. I've even tried having the mac's firewall set on "Allow all incoming connections", but that didn't work either. Something is blocking me from connecting to the outgoing server, but I can't figure out what exactly is causing the problem.
I also tried doing a ping through network utility but I don't know if it is reliable because both the outgoing and incoming server for my school's account is the same (mail.etbu.edu).
Any ideas would be appreciated. Thanks

(Well, the IT department originally specified to use port 25 if I was not using SSL or use 465 if I was using SSL. I tried both ports with and without SSL, but nothing had worked. They said nothing had changed on their end for over a year. Everything had been working fine for a few weeks when I first started using Mail, but now it won't connect. I even tried changing the firewall settings to "Allow all Incoming Connections," but no luck there either.)
I opened terminal and tried:
telnet mail.etbu.edu 25
telnet mail.etbu.edu 465
telnet mail.etbu.edu 587
Port 465 is the only one that would connect. So, I changed my settings to the following:
incoming server (mail.etbu.edu): Port 995 with SSL and Authentication: Password
Outgoing server (mail.etbu.edu): Port 465 (custom) with SSL and Authentication: Password
But still no connection to outgoing server. Ideas? Thoughts?

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    /home               auto_home     -nobrowse,hidefromfinder
    /Network/Servers     -fstab
    /-               -static
    If there are any other lines in the window, post them. Otherwise, close the window.

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