Problems formatting new 20g ipod

I just got a new 20 gig ipod today and installed the software on my pc. it said that my ipod needed to be formatted, so i clicked ok. its been formatting for almost an hour now, and the screen still says 'do not disconnect'. does anyone know how long this process usually takes, or does this sound like it is malfunctioning? thanks.

Although I'm sure you have completed the installation by now, I want to post this for others with the same question b/c I, myself, needed the answer earlier It took approximately 2 1/2 hours to format my 20g iPod for Windows. I do not have a 2.0 USB, though, so it will be faster for those of you who do. I noticed whenever this question is asked, there seems to be confusion about what is being formatted and for what reason. To be clear, I was formatting a brand new 20g iPod during installation for use with Win XP.

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