Problems opening documents with Adobe Reader XI

I tried to open a file from my email account. I got a message from Adobe Reader XI that it could not open ecause it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded.  I get this message with some documents which I have been able to open in the past and now I  can't.  I do not have Microsoft Office on my computer.  I have Microsoft Word Starter 2010.  I am a home user and this program works well as my Word software.  I have downloaded a trial of Adobe Acrobat Pro XI and that hasn't solved my problem.  Can anyone help me?

If you don't have Word but want to view Word docs, you can download and install the MS Word Viewer from http://www.microsoft.com/en-us/download/details.aspx?id=4.
In fact, istalling it may clear up the file association problem all on it's own.

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           From: pwillener <[email protected]>
    To: Sharon Atkins <[email protected]>
    Sent: Monday, February 16, 2015 9:47 PM
    Subject:  I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes.  Any suggestions?
    I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes.  Any suggestions?
    created by pwillener in Adobe Reader - View the full discussionSince you mention Microsoft, I assume that you are on Windows. Can you open Reader by itself?  If so, try disabling Protected Mode Edit . If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7201334#7201334 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7201334#7201334 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Adobe Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

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