Problems saving responses in PDF forms
Hi all -
I have created a few forms for my organization, but I've been getting a lot of feedback about problems with one of the forms. It's set up just like the other ones (that don't have problems) - 22 drop down menus, 6 text boxes.
Often, when one person saved the form on their computer, they email it to submit, but the responses come through blank on my end... even though the saved version on the original computer has the responses saved. For others, the form won't save responses at all. Many times, people submitting this form have had to physically print and scan the form in order to submit it... which defeats the purpose of having the electronic form.
Any ideas on what the problem might be? Is there anything I could do to fix these problems with saving? Is it a problem with the others' version of reader? I don't have any idea how to approach this issue.
Hi, sorry for my vague question, I'll clarify that -
I created the forms in Acrobat 9 Pro. Mostly, the other people using the form fill it out with Adobe Reader. They all have different versions, basically. Whenever I hear about these problems, I've always told the person to update their Adobe Reader to the latest version... that has never seemed to actually help.
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Were you having the same problem when exporting your responses data in different format like Excel or CSV? If if is possible, please share your form with me.
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Message was edited by: Lorem IpsumHi, sorry for my vague question, I'll clarify that -
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