Problems saving responses in PDF forms

Hi all -
I have created a few forms for my organization, but I've been getting a lot of feedback about problems with one of the forms. It's set up just like the other ones (that don't have problems) - 22 drop down menus, 6 text boxes.
Often, when one person saved the form on their computer, they email it to submit, but the responses come through blank on my end... even though the saved version on the original computer has the responses saved. For others, the form won't save responses at all. Many times, people submitting this form have had to physically print and scan the form in order to submit it... which defeats the purpose of having the electronic form.
Any ideas on what the problem might be? Is there anything I could do to fix these problems with saving? Is it a problem with the others' version of reader? I don't have any idea how to approach this issue.

Hi, sorry for my vague question, I'll clarify that -
I created the forms in Acrobat 9 Pro. Mostly, the other people using the form fill it out with Adobe Reader. They all have different versions, basically. Whenever I hear about these problems, I've always told the person to update their Adobe Reader to the latest version... that has never seemed to actually help.

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Going back to Acrobat Pro it gives me the option to distribute to a list of email addresses and collate the responses. This is not what I want to do as I do not know all the recipients.
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There is but as I mentioned in your post in the Reader forum, it is not available in Acrobat 7. You need 8 or better.
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Hi Derek,
Were you having the same problem when exporting your responses data in different format like Excel or CSV? If if is possible, please share your form with me.
Please do the following to share your form
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I am pretty sure that what you need to do for all of the content to fit properly in PDF is to use the "Page View" setting/mode on the Design tab (default view is "Web View" for web forms) and edit the content in that view to "fit". The "Page View" view mode is to design/tweak the form to work in PDF, the changes made in "Web View" are still there including all features not supported in a PDF, but any Page Breaks added in either view are unique to that view, if you add a Page Break in Web View you will not see that in the PDF or Page View, if you add a Page Break in Page View it is only used in the PDF.
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Hi, sorry for my vague question, I'll clarify that -
I created the forms in Acrobat 9 Pro. Mostly, the other people using the form fill it out with Adobe Reader. They all have different versions, basically. Whenever I hear about these problems, I've always told the person to update their Adobe Reader to the latest version... that has never seemed to actually help.

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http://forums.adobe.com/community/livecycle/livecycle_modules_and_development_tools/livecy cle_designer_es
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