Problems setting up Epson Workforce 310

Hi,
I am a new MAC user who got the Epson Workforce 310 free after rebate when purchasing the MAC is it true that I can't setup the printer unless I go and buy an ethernet cable or USB cable to set it up? This is what epson is telling me. Can some one help please!!!!
Message was edited by: dmj3568

You have posted a very good question on the Apple forums. Other readers will find it when they search for answers to similar problems.
Unfortunately, you have not shared the ANSWER to your problem.
Could you please take a moment to post the answer, so that others can benefit from what you learned? Thanks!

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Epson workforce 310 print quality

We have an imac with OSx 10.8.2. We are having problems with our Epson Workforce 310 (all in one printer and scanner). We can get the printer to install, but the print quality is not good. There is no place to select the print quality. Where can we find an updated driver that work with this computer?

atboiler wrote:
There is no place to select the print quality.
With many OS X drivers, the print quality is determined by the paper type selected. So for printing a photo, you would need to select the type of photo paper in the printer. If you printed the same photo on plain paper, then this can result in a poor quality output.
Note also that the default view in many OS X applications is to hide the additional print settings like Quality. So when you do select to print, click the Show Details button in the print dialog to see additional driver settings.
atboiler wrote:
Where can we find an updated driver that work with this computer?
Apple is showing that they are delivering a version 9.0 driver. You can check what driver version you have by opening Print & Scan, selecting the Epson and then selecting Options & Supplies. Under the General tab the driver version will be shown. If you have v9.0 then it would appear that you already have the latest driver.

EPSON Workforce 310 "scanner reported an error" when using document feeder

I'm having trouble using my EPSON Workforce 310 printer/scanner with my new MacBook Pro (late 2012, 2.5 GHz i5, OS X Mountain Lion 10.8.2).
Using the flatbed I can scan without a problem. But when I try to use the document feeder, I get the following error right after I click Scan and before the scanner has done anything (at least I don't hear anything moving inside the EPSON):
Scanner reported an error
An error occured during scanning
The EPSON's display doesn't show any error or special message.
This is repeated whether I use Image Capture, Preview's Import from Scanner, or the printer's native app (PrinterProxy, the one that shows up in the doc whenever the printer is printing or scanning).
I have no problem doing the scanning from my old iMac (2006, 2GHz Core Duo, Snow Leopard). After scanning to the MacBook fails I can walk over to the iMac and scan from there without problem and without resetting anything on the EPSON.
The EPSON is connected the home network via ethernet to a Time Capsule. Both computers are connected to the network via WiFi.

Syd,
My wife's iMac with 10.6.6 stopped working with her Epson 2480 Photo scanner. Get the error message "SCANNER reported an error. An error has occurred during scanning" I am trying to use it from the Image Capture App or from the print/fax option in Settings which opens Image Capture. I ran the uninstall program and then reinstalled the ICA 13969 .dmg but get the same error. Not sure what else I can do.

HT4356 Problems Airprinting to Epson Workforce 4020 from IPad2

Airprinting to a brand new Epson Workforce 4020 inkjet printer from my IPhone4 works great, but from the IPad2 I get a 'out of paper error' message displayed on the IPad screen and the 'out of paper' light turns on at the printer - all devices have the latest firmware/OS and there is plenty of paper and ink in the printer. The Epson iPrint app on the IPad2 works fine. The printer is advertised as airprint compatible. Printing prior to and after the error message from PC's or other devices works fine.
Any suggestions for troubleshooting? Below are snaps from the IPad showing the print-related services -

Region settings are identical on the iPhone4 and the iPad2
With the same webpage (I used the classic Google page), both the iPhone4 and the iPad2 print fine from Safari.
With the same picture, I get the 'printer out of paper' error message on both the iPhone4 and the iPad2 when printing from Photos.
It now looks like a limitation of airprint and/or the Epson printer at this point since both IOS devices give the same behavior. I guess I'm stuck with third party solutions for most printing (e.g. iPrint from Epson) ?

Printing problem with Epson Workforce 840 & iPhoto 6

My iPhoto 6 works fine with our other printer - HP Officejet.
However, when I try to print a 4x6 photo with the Epson Workforce 840, the "iPhoto" tab in the print settings doesn't offer the usual set of paper options. It only offers a limited set including Letter, A4, and a bunch of weird papers called: EPKG; EP8x10in; EPHiVision102x180; EPPhotoPaperLRoll; etc. No, there's no "EP4x6".
I choose 4x6 in page setup, but that doesn't help. I've downloaded and installed the Epson drivers and rebooted.
Help!

I have an Epson R320 and have communication problems.You start the job and after about 5 seconds you get a ! in the dock on the printer icon and on opening you see "job stopped".
I am no expert but it seems to me that the program e.g.MYOB accounting fails to pass the data to OSX.
If I de install and reinstall the epson drivers and repair permission it will work ...but then the next day on re-booting we are back to the same state of not working.
I have informed Epson and am waiting for a reply. The epson printer tests and standalone mode works. OSX problem?

I have a g4 running os10.4.11, i bought a epson workforce 1100 and tried to set it up but there is not a listing for it when i try to add it before installing the driver software from the supplied cd...anyone know what i can do to get it set up?

i have a g4 running os10.4.11, i bought a epson workforce 1100 and tried to set it up but there is not a listing for it when i try to add it before installing the driver software from the supplied cd...anyone know what i can do to get it set up?

Load the drivers and you should then be able to add it in Print Center.

Problems printing with Mountain Lion and Epson WorkForce 645.

Ever since I installed Mountain Lion I've been having problems printing on my Epson WorkForce 645. My initial problems started while trying to print from Google Chrome. The printer would always jam once I tried to print from the browser. I would have to open another browser (like Safari) and print from there. After driver updates from Apple, my printing problems got worse. I'm now not able to print from Microsoft Excel or QuickBooks anymore.

http://support.apple.com/kb/DL1398

EPSON Workforce 630 Setup Problem

Hello,
I recently purchased the EPSON Workforce 630 when I ordered my MacBook Pro. I am having troubles connecting my laptop to the printer over wireless. I get to a certain step in the process where I click on "Add Printer". Then, a screen on the side pops up and says to click "Add" in the screen to the left. But, there is no other screen to the left that gives me the option to "Add". I am confused and have tried everything I can think of. If anyone can help me, I would greatly appreciate it!!
Thanks!!!

I'm having the same problem with my new Epson 630 and Macbook5.1/OS 10.6.8
I had no problem connecting to my mom's Epson 630, but can't add my printer to the printer list.
Do you get a message saying System/Library/Extension/IomegaSam.Kext missing?
Have you found a fix? Sure would appreciate knowing what to do next.

How do I print in draft mode on Epson Workforce 3540

I just bought and set up an Epson Workforce all in one printer. Everything is working fine, except that I can't get it to print in draft mode.
I've tried a few different applications and all are the same. When I go to print, I get a window that includes a print quality slider at the bottom that includes three settings: draft, normal, and best. The word "draft" is grayed-out. If I try to drag the slider to it, it snaps back to normal in the middle.
I looked in the printer's manual, and it says draft mode can only be selected with "plain paper" selected. But, even when I have plain paper selected, I cannot choose draft quality. In fact, it seems no matter what I try I cannot choose draft quality.
The printer's owner's manual, it also shows some printer dialog windows that I don't get (I think I did get them with the Epson I just replaced, though).
Can anyone tell me how I can select draft print quality, and why I'm having so many problems doing so? Maybe it's to be expected that the Epson isn't letting me select the print mode quality that would save me the most ink.
I'm attaching a screen capture of what I see when I try to print. It is the first image.
I'm also attaching a couple of screen captures from the printer's owner's manual section on Mac printing. These are the printer dialog windows I don't see when I try to print.
What I see when I try to print (note that "Draft" is grayed-out on the quality slider):
These are what the printer's manual seems to suggest I should see (and what I think I did see with my last Epson printer that I just replaced):
And:

Based on your screen captures I believe you may have selected Apple's AirPrint driver rather than the Epson driver. This can happen if you add the printer by selecting it from the small pop-up window that appears with a heading of Nearby Printers after you click the plus button in the Print & Scan preference pane.
To confirm which printer driver you are using, open the Print & Scan preference pane and select the Epson in the Printers colum. The right pane will give some details about the printer. If there is mention of AirPrint in the printer Name or Kind, then this will be the issue. The fix would be to remove this printer from Print & Scan and add again. But this time, don't select the Epson from the Nearby Printers pop-up. Instead, click on Add Printer Or Scanner from this pop-up window and from the next Default Add printer window, select the Epson in the list and ensure you select the Epson driver in the Use menu rather than the AirPrint driver.

Using Epson Workforce 40 with Snow Leopard and an AirPort Extreme

Hi. Long night working on this but I figured something out, that might help others out there in the same/similar situation.
I have an Epson Workforce 40, and an AirPort Extreme. I had previously set up the EPWF40 (Epson WorkForce 40) before I had installed Snow Leopard. After installing Snow Leopard, the printer would not work and would not be recognized by my MBP 15". The document would just hang and I would have to force quit the printer or delete the document.
Bullet points on how I made it work:
- the most important thing is to have the printer recognized by the router and have an IP address installed and registered first, then you can install the Epson Mac EasyPrint software and "find" the printer over your wireless network
- Goto:
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=108743&prodoid=6307 5463&BV_UseBVCookie=yes&infoType=Downloads&platform=Macintosh&x=28&y=3
and download the Epson EasyPrint v3.10 file called: "epson12433.dmg"
- Unfortunately, Epson does not make software to "install" the printer to the router for Snow Leopard
- I re-installed the printer to the router using my wife's HP laptop and the original CD that came with the EPWF40.
- Follow the instructions on the CD for the install for "First Time" setting up the printer.
- After following the original instructions from the CD on her PC, the router assigned a new IP address to the printer, and the printer was "connected" to the router wirelessly
- Then, on my MBP running Snow Leopard, I ran the dmg file downloaded earlier from the Epson website.
- After running, go to the printer/fax preferences, click the "+" sign and add a new printer.
- As long as you are connected wirelessly to the router, under default, your mac should "find" the Epson printer. It is called something like "EPSON5A2EAA". There should be at least one, if not two options.
- One of the options should be "EPSON5A2EAA Bonjour" and the other "EPSON5A2EAA IP". Click on one, install it, and then go back and click on the other and install it (just to be sure).
- You will not be able to use the standalone Epson Apps installed from the DMG, however, the printer preferences for the epson, will be available through the printer preference boxes when you go through the system preferences.
It didn't make any sense at first for me either. Once I understood that:
- you can't install the printer from a Mac to your router
- after the printer is installed and linked with your router, your Mac can find it and use it
...I was able to complete the installation and have a fully functional wireless network printer.
Feel free to drop me a question. I'm just glad I was able to make it work.
-j

Sota Boy wrote:
I installed Snow Leopard but my Epson WorkForce 500 printer is not compatible. I saw an article about loading Rosetta and this would solve the problem. I can't find the article and I have never used Rosetta.
Actually, you have.
Rosetta was incorporated into both Tiger and Leopard. But it was invisible, of course. Snow Leopard is the first OS that offers the choice of whether to install it or not.
Any suggestions on how I find the recent article or make my printer work with Snow Leopard?
Don't know about the "recent article", but you can install Rosetta by inserting your Snow Leopard DVD and clicking on the Optional Installs package. When the configuration choice window comes up, just check Rosetta alone and carry on.
Good luck with it!
Archie

Epson Workforce 600 dropping connection to Macbook Pro

I recently bought an Epson Workforce 600 wireless printer and set it up no problem wirelessly and manually to my time capsule router and macbook pro. It works great, except that once a day or sometimes even twice a day i have to full restart the printer, router and macbook pro to get it to connect wirelessly. The printer always connects to the router no problem but not always to my computer. Anyone have thoughts on this? Its quite annoying as i use this for my business. Please help!

yes, I have the most current snow leopard compatible drivers. Basically want is happening, is my computer wont see the printer after a while, ill try and print a document and says there is some sort of connection error, ill go and check the printer and its says it has a full connection with my time capsule router. The only way i can usually get it to work again, is by restarting every device.

Epson Workforce 520 - cannot print

New Epson Workforce 520, connected via USB, all print jobs are immediately "stopped" and will not print.
I've spent 2 hours with Epson support, deleting/adding drivers, adding the Workforce 520 to the printer list. Per Epson, everything is good but something in the Mac OS is causing the issue. Any ideas on how to get this printer to print?

Thanks for the help BDAqua. I downloaded Printer Setup Repair and ran all the utilities, still the same problem. Here is what I see in the Cups Error Log:
I [29/Oct/2010:09:51:18 -0700] Job 1 queued on 'WorkForce_520' by 'srj'.
I [29/Oct/2010:09:51:18 -0700] Started filter /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr (PID 232) for job 1.
E [29/Oct/2010:09:51:29 -0700] PID 232 stopped with status 206!
I [29/Oct/2010:09:51:29 -0700] Hint: Try setting the LogLevel to "debug" to find out more.
Any idea what Status 206 means and where/how do I set the LogLevel to "debug"? Thanks,

Trouble printing to Epson Workforce 435 via airport express network

We have an Epson Workforce 435 printer that connects wirelessly to our home network via Airport Express. After we switched to AT&T, we could no longer print from our Windows 7 PC connected to the network via Airport as well. Our Macbook air works just fine. The printer's network status sheet says it is connected, but it's like our computer can't find it on the network. Can't ping the printer's IP address either.

Okay, I have checked the settings on the AX - it is set up to be 802.11b/g compatible, so that doesn't appear to be the problem.
I had a friend come over with her macbook - she was able to detect the wireless network, but wasn't able to connect to it, even when I gave her the password. Does this help diagnose the problem?
Here is additional information about how the AX is currently configured:
In the Airport tab in AirPort Utility:
Wireless Mode: Create a wireless network
Radio Mode: 802.11b (802.11b/g compatible)
Channel: 1
Wireless security: WEP
MAC Address Access Control: Not Enabled
In the Internet tab in Airport Utility:
Connect using: Ethernet
Configure IPv4: Using DHCP
Ethernet WAN port: Automatic
Connection sharing: Off (Bridge mode)
I have tried turning wireless security off, but that didn't help the problem. I have also tried turning MAC Address Access Control to Timed Access, inputted the MAC address of the printer, and gave it permission to access the network all day, everyday, but this didn't work either. I have looked at changing the connection sharing settings, but I don't really understand what I'm doing here, so I am reluctant to mess with things much. This seems like the most promising potential solution?
Thanks!

Epson Workforce 500 and HP OfficeJet Pro 8500 - "Printer Offline"

This week I downloaded an Epson printer driver update from Apple's Software Update. I use an Epson Workforce 500 with my Mac Mini computer at my office. Since installing Snow Leopard originally I had experienced no problems with the printer but assumed that if Apple was telling me to install a driver update, I should do so. Big mistake!
After installing the driver update I was unable to print anything. When attempting to print a page from Safari or MIcrosoft Word, everything initially seemed ok, until I saw my printer icon bouncing in the Dock with a yellow symbol indicating "Printer Offline." After searching the Apple site and various discussion boards I spent an entire afternoon attempting all of the recommended fixes with no results. Since I cannot operate my business without a printer, I decided to simply purchase a new printer hoping that this was simply an Epson problem.
I am now the proud owner of an HP OfficeJet Pro 8500 Premier All-in-One. Unfortunately I am still suffering from the "Printer Offline" message whenever I attempt to print anything. After spending another afternoon on the phone with a tech support person from HP, I am still unable to print. I have done all of the following:
Disconnected and reconnected all cables between the computer and the printer.
Switched the USB cable to a different USB port on the computer.
Restarted the computer and the printer.
Unplugged and replugged the computer to reset it.
Checked to confirm that the printer does show up under USB on the System Profiler.
Deleted any old print jobs in the print queue and made certain that the printer was not in pause mode.
Tried to print from various programs with the same result.
Although this printer does appear in the printer list, deleted it and then added it again under the Printer and Fax area of System Preferences.
Uninstalled the HP printer driver, restarted the computer, downloaded HP's latest driver for this computer from their website under the instruction of HP's tech support person and reinstalled this driver and again performing all of the above.
Repaired disk permissions several times.
Reset the printing system under the Printer and Fax area of System Preferences.
I have been unable to find any further possible fixes in any of the discussion boards either on the Apple or the HP site. After doing everything listed here the HP tech support person felt that the problem must be with Apple rather than HP since the problem developed initially after the Epson printer update and then occurred with both the Epson and the HP printers.
I have an appointment later today with an Apple Genius at my local Apple store to see if I can get any advice. Any suggestions from anyone on this board would be greatly appreciated since I do need my printer to carry on in my business. At this point I am desperate to the point of considering the replacement of my computer but am hesitant to do so suspecting that the new models should be released soon.

HI and Welcome to Apple Discussions...
Try downloading and installing the 10.6.1 combo update. It's OK to do this even though you are already running 10.6.1. One of the "fixes" .. "some printer compatibility drivers not appearing properly in the add printer browser"
http://support.apple.com/kb/DL930
Make sure and repair disk permissions after the installation.
Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
Always make sure your Mac has sufficient disk space available.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. *Make sure you always have a minimum of 10% to 15% free disk space at all times.*
Carolyn

Have an Epson workforce 600 worked fine until new router and Lion installed. Now when I try and scan with the all in one I get a "POWER PC APPLICATIONS ARE NO LONGER SUPPORTED" and my IMAC does not recognize that the Epson is a multi function printer.

Installed a new router. Installed Lion. Have an Epson Workforce 600 multi function printer. Two problems.
1. I cannot get Lion to recognize that the Epson is a multi function printer. There is no scan option on the "print/Scan" popup window.
2. When I try and use the epson scan utility I get: POWER PC APPLICATIONS ARE NOT LONGER SUPPORTED.
I have tried EPSON support with no real luck as they say it is Apple upgrades that are the problem.
Apple support was quite rude..said it was not their problem and that I should call epson. Told the I did but it made no difference just got the same reply.
Have no idea what to do.....seems I cannot find out which multi-function printers Lion supports.

daolbuzzard1 wrote:
Epson Workforce 600 multi function printer
Not to give you another run around, but you need new printer drivers from Epson for your printer so it works in Lion.
Now it could be that they are working on it, or that they could have decided not to provide new drivers in order for you to force upgrade.
The only thing a user can do is decide very carefully BEFORE upgrading to a newer Apple operating system, make sure that all their current hardware and software works and make a decision for themselves.
Since you upgraded to Lion, you can go back to Snow Leopard and your PPC software will work.
Do you need instructions?

Problems setting up Epson Workforce 310

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