Problems trying to connect to a network printer

I am logged onto a network over a vpn. I am then trying to connect to the print services. If was using windows the following instructions are given:
"You can print using icsafecom1, if you go to start, run and type in \\icsafecom1 then press ok it should ask you to input you username and password, you should then see a list of printers if you right click on the first printer called ictprintservice mono and say connect it should then connect you to the printers via the vpn. "
Now I have no instructions for how to do this on a iBook. I have tried to connect to the server icsafecom and get to enter my username and password but the get an error (error code -50) and can go no further. I think that this might be a problem with server connections - console gives the following output:
===== Tue Nov 29 2005 ===== 11:28:53 Europe/London =====
mount_smbfs: No credentials cache found krb5cc_getprincipal
mount_smbfs: No credentials cache found krb5cc_getprincipal
mount_smbfs: no shares found
mount_smbfs: no share specified for ig05@ICSAFECOM1
I have also tried to connect to the printer via the printer setup options but it is not clear how to do this either.
Does anyone have any ideas about the problem as the support staff here are not mac literate!
Many thanks.

We got it!
If helpful...
The schema parameter on the idm resource configuration page references the name of the HelpDesk form. By default, it is HPD:HELP_DESK.
Be careful...it is case sensitive.
Tip: Check the ARSCHEMA table.

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This question was solved.
View Solution.

Hi @OHIMATAS,
I see by your post that you are unable to network the printer to the Windows XP computer, but the Windows 7 computer is connected. I can help you with this.
Make sure the Windows XP computer is connected to the correct network name, not a Guest network either.
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Printing a Configuration Page.
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Type the IP address into your web browser's address bar. (Internet Explorer)
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Run the add printer wizard through printers and faxes, if you were able to access the printer's EWS.
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
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Click the “Kudos Thumbs Up" at the bottom of this post to say
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Problems trying to connect to a network printer

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