Problems with account determination analysis/revenue accounts

Question

Dear forum,
I am creating a billing document from a service contract.
When I create my billing document I receive an error message saying "Account determination error".
I am checking my account determination analysis for revenue accounts in the billing document (Environment->Acct.Determination analysis->Revenue accounts).
For standard condition type DIFF I receive a message 120 saying "G/L account 0000578109 determined from Account determination type KOFK" which is fine.
But I dont get any message 215 (which should be returned under the row of message 120), and it should say "G/L account in document: 0000578109".
Does anyone know why I dont receive the message 215 and why we receive an error message saying "Account determination error", even though we have succesful hit in the access sequence (access no 40 Sales org/Account key)?
This is how to access sequence log looks like in revenue accounts:
10     123     Access KOFK not carried out (initialized field)
20     121     No G/L account found in Account determination type KOFK
30     123     Access KOFK not carried out (initialized field)
40     120     G/L account 0000578109 determined from Account determination type KOFK
For access 20 (Sales org/Account assignment group/Account key) , we have specified an account assignment group on the Sold-to but not set up any account assignment for this combination. Is that what is wrong? The system expects an account for access 20 since it found the combination of Sales org/Account assignment group?
Thanks!
Edited by: Ola Törnblom on Dec 22, 2008 3:17 PM

Answer 1

Hi,
VKOA - check. Both KOFK and KOFI using same conditions with same G/L account.
FS00 - check. Account exist in company code.
This is the log in accounts revenue when everything is OK (EXAMPLE 1):
Condition      Message     Description
DIFF     120     G/L account 0000578109 determined from Account determination type KOFI
DIFF     215     G/L account in document: 0000578109
Access     Message     Description
10     123     Access KOFI not carried out (initialized field)
20     123     Access KOFI not carried out (initialized field)
30     123     Access KOFI not carried out (initialized field)
40     120     G/L account 0000578109 determined from Account determination type KOFI
And this is the log now, when we have the error of acct determination (EXAMPLE 2):
Condition Message     Description
DIFF     120     G/L account 0000578109 determined from Account determination type KOFK
Access     Message     Description
10     123     Access KOFK not carried out (initialized field)
20     121     No G/L account found in Account determination type KOFK
30     123     Access KOFK not carried out (initialized field)
40     120     G/L account 0000578109 determined from Account determination type KOFK
For the customer we have assigned an account assignement group and it finds the account key via condition type DIFF and guess that is why we get a hit on access 20 in the example above (Message 121). But there is no G/L account entered for the combination of sales org./account assignment group/account key.
Instead, we have chosen to have the G/L account determination based on sales org/account key only, as in access 40. And it finds the G/L account 0000578109 for access 40.
But what I dont understand is why we dont get any message 215 as in EXAMPLE 1.
And we get the error message "Account determination error" in EXAMPLE 2.
Thanks,
Ola
Edited by: Ola Törnblom on Dec 22, 2008 4:58 PM