Problems with an older version

hi, I have an old version of adobe premier elements the number 7 to be precise, that has stopped working from one day to another. He tells me that there is a fatal error and closes. I've uninstalled and reinstalled several times but nothing changes. I carry out the installation with its original cd but nothing. I have not changed anything in the PC. how can I do? thanks
P.S. the program initially had also started to not keep a record of the serial number that I had to enter each time you start
salve, io ho una versione vecchia di adobe premier elements la numero 7 per la precisione, che ha smesso di funzionare da un giorno all'altro. Mi dice che si verifica un errore irreversibile e si chiude. L'ho già disinstallato e installato nuovamente più volte ma non cambia nulla. l'istallazione la effettuo con il suo cd originale ma nulla. Nonho cambiato. come posso fare? grazie
p.S. il programma inizialmente aveva iniziato anche a non tenere in memoria il numero seriale che dovevo inserire ad ogni avvio nulla nel pc

Tay85
1. Computer Clean Up/Optimization
Go to Documents/Adobe/Premiere Elements/7.0 and clean out the Adobe Premiere Elements Previews File Folder. Do the same for the Media Cache Folder in that location.
Go to Edit Menu/Preferences/Media and hit the Clean button in
Media Cache Database area.
Then go to Edit Menu/Preferences/Scratch Disks, determine where all the Scratch Disks are directed to and how much free space is at that location.
Let us know the results.
2. Depending on the results, we next may do
a. Deletion of Adobe Premiere Elements Pref file or the whole folder in which it exists...path in Windows 7, 8, and 8.1 64 bit...
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements 7
7.0
and in the 7.0 Folder is the Adobe Premiere Elements Pref file that you delete. Make sure that you are working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path. If that does not resolve the issue, then delete the whole 7.0 Folder in which the Adobe Premiere Elements Prefs file exists.
b. if "a" does not work then....
uninstall, ccleaner (regular cleaner and registry cleaner components), and then reinstall.
http://www.piriform.com/ccleaner
3. Always make sure that you have the latest version of QuickTime installed on your computer and that you are running the program as Run As Adminstrator or from a User Account With Administrative Privileges.
We will be watching for your results.
Thank you.
ATR

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