Problems with email and SMS after 1.3.5

Let me first say that I love the Pre. Up until this point it has been perfect - I have a replacement, but that is because I dropped it (wrong angle, wrong location, broken screen). However, following the 1.3.5 update I'm now having a fairly important problem with email and sms - I can receive email and messages, but not send them.
I have two email accounts. My personal account is with earthlink. My work account goes through an ISP using the domain name of my employer. I'm not using Microsoft Exchange or Outlook. I have tried deleting and reentering the accounts and that did not work. I can receive messages but get error messages when I try to send. 
The same for messaging. I don't use it very often. But yesterday I get a text message  and tried to respond and got the error message.
I power the phone off every night because I have a landline and use that as the primary phone at home.
I have been looking around message boards trying to find a fix for this.  Has anyone had this issue and resolved it?
Thank you.
Post relates to: Pre p100eww (Sprint)
Message Edited by starburst42 on 01-05-2010 07:06 AM
This question was solved.
View Solution.

I forgot to add that this is a stock Pre. There are no patches or homebrew apps. 
Edit:
I found a fix for the email problem, in posts on precentral and this board from a few months ago. The info came up in a Google search, and not searches of the boards, which is kind of frustrating.  Here is the info, and the link.  I really wish Palm would put info about this work around on their site, or at least make it easy for people to find.  The solution is the last message in the thread linked below:
Had the same problem.  Checked with Earthlink - no help.  Checked with Sprint - no help.  Checked with Palm - no help.  Here is what finally worked:
Delete the earthlink account and start over.  When you do - this is the key - set up the account manually!  If you use the Pre defaults and try to change the settings it will not correct the problem. Your settings for outgoing mail must be:
"smtpauth.earthlink.net"
Use Authentication set to "on"
username is your email address
your email password
port set to "587"
encryption "none"
Again, the key is to set up manually.
smtp email fix
Message Edited by starburst42 on 01-06-2010 12:08 PM
Message Edited by starburst42 on 01-06-2010 12:09 PM

Similar Messages

  • Problem with Rescue and Recovery after installing Norton Internet Security 2010

    Hi all.
    It's my first time in this forum.
    I have a problem, with Rescue and Recovery, after installing Norton Internet Security 2010 on my T43.
    The message I get it:
    "Rescue and Recovery is unable to back up the file 'C:\Documents and settings\all Users\Application Data\ Norton\ 00000082\00000109\000003c1\cltMLS1.bat' Because the file is either corrupted or being used by another application. Please close any application that could be using the file.
    I tried to close the Norton but I couldn't find how.
    Tanks
    Doron71

    Hi and welcome to the forum,
    the reason for this situation is, that the antivir files are protected from being modified.
    This is the reason, why this file cannot be backed up. I assume, that you would get much more such messages, as there are surelly multiple files files, that are protected like this.
    So the solution is to block folders from being archived. Please start RnR application and in the configuration set this folder as the excluded one.
    This will skip the backup of this file and will fix your situation.
    Please let me know, if you have covered this.
    Cheers

  • Problem with Facebook and instagram after istalling iOS 7.1. Can not open them!

    Problem with Facebook and instagram after istalling iOS 7.1. Can not open them!

    Hi Hanjon!
    Here is an article that will help you troubleshoot these purchased apps:
    iOS: An app you installed unexpectedly quits, stops responding, or won’t open
    http://support.apple.com/kb/ts1702
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • Problems with email and gmail on 5800

    Just got my nokia 5800 this week i love it except the email application which gets me a headache!
    When I add my gmail account and fill in my email and password it works right away no problems there. But then the trouble starts! it will start downloading ALL my headers since I'm a gmail user from the beginning and save most of my emails that means it will start downloading 6000+ headers! I tried several things to stop it but in the end it just kept going until it got all headers. I decided to let it get all headers but that wasn't that much of a good idea because it became ded slow when i opened the emailbox sms is still all fine but as soon as i open the email box its not just slow its SLOW!!! slow as in taking 10 seconds to even scroll up and down...
    I also played a bit with gmail only enabling pop or only imap or activate both but it just doesn't Mather it will just get them all. The email app doesn't work when I only enable pop in gmail.... 
    Hope i got the problem clear if not ask away and ill try to clarify things
    Message Edited by crazyanz on 11-Apr-2009 02:56 AM
    Message Edited by crazyanz on 11-Apr-2009 02:57 AM

    It works fine now the problem was it tried to get all emails in the inbox and i had 6000+ email in there and became really really slow or would even crash even when it was done getting them. Now that i archived my emails it works like a charm

  • Problem with itunes and iphoto after time machine restoration

    After an apocalyptic type meltdown in my hardrive the other night, I now have a new one. I have restored as much as I had backed up using time machine when I turned my computer back on for the first time. However in iphoto it lists all the different albums I have, but all the photos come up as grey squares. They are definitely on the computer as you can see them in the iphoto originals folder in the finder window.
    A similar problem with itunes. My itunes library is totally blank, with no songs whatsoever. However the songs are there in itunes music folder.
    How can I restore everything back to normal?
    Matt

    Look at Q15 here. http://pondini.org/TM/FAQ.html
    There are separate sections for iphoto and itunes.
    It has to be so complicated because Apple made TM to do too much and be too many things to too many people.. a horse designed by a committee. It has become flakey in later editions.
    If you still have the iMac you can move the files directly from the source.. you don't need to use TM backups at all.

  • Application problems with pages and numbers after Yosemite install

    Since upgrading to Yosemite and updating my applications, I have problems opening some documents in Pages and Numbers and get a message
    You need a newer version of Numbers to open this spreadsheet.
    I also have 2 icons for Pages? The old icon and the new?
    When an upgrade occurs doesn't the old version normally get "absorbed" by the new version?
    What do I need to do to resolve this?

    There are other problems in Pages and Keynote and Numbers.  When you use the Share tool, and choose Open In Another App...... no apps are listed except for iTunes U.   This is an error, as there are several apps available on the ipad that open Pages.  Also, in the Share tool, if I select  Send a Copy,  the email option is not available.  We have checked with app developers who say they their most recent app version addresses this issue, but it doesn't.
    We have tried to erase and reset the ipad, put everything back, and the problem still exists.

  • Problems with WRT54GS and EasyLink after adding Comcast Digital Voice.

    I had a working network. Cable modem (Comcast), WRT54GS, 2 wired PCs (one XP/SP3, one Vista Home Edition SP1), 2 wireless laptop PCs (one XP/SP3, one Vista Home Edition SP1) and a HP OfficeJet 7210 printer (connected to WRT54GS as network printer). Everything was fine and worked.
    Then, I added Comcast Digital Voice. Obviously, they switched the cable modem for a new cable modem with the phone service option. Now, I can't print to the OfficeJet from the wired Vista PC, and EasyLink displays "initializing" for as long as I'll wait (5+ minutes).
    I finally have to kill EasyLink from the TaskManager. Any help or ideas appreciated!
    Solved!
    Go to Solution.

    I solved the problem. It turns out the new cable modem and problem with EasyLink initializing were "red herrings".
    The problem turned out to be a classic network problem! The hard-wired Vista PC had the wrong IP address. The wireless XP PC had the printer configured by network name  instead of network (i.e. IP) address.
    When I deleted the printer on the Vista PC and re-added it with the correct address everything worked fine.
    Apparently the printer got a new IP address from the server on the WRT54GS after the installation of the new modem. Also, it looks like Vista doesn't report a communication error for a network printer, but does for a USB direct connect.

  • Sync problems with 3gs and itunes after update iOS 5.0

    I am using a Vista PC with iTunes10.5. After updating my 3gs to iOS 5.0 I am not able to sync the phone. iTunes recognizes my iphone and then stays syncing at the backup stage....I deleted all my apps on the phone and deleted previous backups and tried syncing again, but in vain. I am clueless....

    I just plugged it into my netbook and its Restoring it on there so thanks, I know I will lose what I never had backed up but just be happy if it works. Fingers crossed this fixes it.
    Edit: It didnt work, come up with iTunes isnt connected to the internet then the restore fails

  • I am facing problem with wifi and cellular after update  Apple iOS 8.0.2

    How can we resolve the issue with wifi and cellular reception after update the iOS 8.2 on iPhone 5s 32 GB

    Try some basic troubleshooting:
    (A) Try reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    (B) Try reset all settings
    Settings>General>Reset>Reset All Settings
    (C) Setup as new (data will be lost if you do not have backup)
    Settings>General>Reset>Erase all content and settings

  • Problem with Itunes and NAS after installing latest version of Itunes

    After installing the latest version of Itunes on my new PC (Windows 7 Ultimate) I have problems seeing the music off the Itunes server on my NAS.
    I see the name of the NAS under tab SHARED (GEDEELD in dutch), but when I click on it,  Itunes is making connection with the NAS but I see the music for less then a second.
    Then the display goes back to the tab LIBRARY.
    I've searched the web for this problem, checked on my firewall,... nothing to find.  On another windows 7 PC, it is still working fine but this is an older version of Itunes.
    So what can be the problem ?

    No, I had not uninstalled it, I didn't realize I had ever installed it.  I don't use it at all, never have.  I uninstalled the MobileMe Control Panel then restarted my computer for good measure, and that appears to have resolved the issue!  Thanks very much for your help!

  • I am having awful problems with mouse and trackpad after installing Lion

    I have tried 3 different brands of mice and it happens with each one. the mouse clicks and sticks spontaniously and wont let go and hitting esc or trying to click somewhere else doesn't have any effect - it wont let go. And it doesn't seem to matter which program. At forst i thought it was just pwer point but it still happens if I command/tab over to mail or finder. and then I get the stupid wheel of death. power point (or whatever program I'm in) locks up. and then I lose recent edits.
    I have a Mac book pro. I have use and external keyboard and monitor when I'm at my office.
    When the problem has happened I have tried using the trackpad - but it's like it's dead. No click effect. No help!
    I AM REALLY TRYING TO NOT GET ANGRY - BUT I AM READY TO SCRAP LION!!!!!!!!!!!
    HELP!!!!!!!!

    Thanks for the tip re MagicPrefs! Great app!
    Is anyone having trouble with Mac losing the connection to Magic Mouse after the Mac goes to sleep? I am running Mac Mini late 2009 with dual-core 2.0 GHz and 4 GB RAM. Never had any issues under Snow Leopard, only after the upgrade to Lion. Battery is OK (tried fresh ones with no luck).
    Turning the mouse off then on does not help, but ocasionally I have been able to get the mouse back by simply using Command+Tab. It does not seem to matter which app is active.

  • Problems with folders and applications after SL upgrade

    I purchased Snow Leopard and installed on my Macbook Pro everything ran smoothly and very impressed with the changes and extra storage on hard drive I checked thoroughly to make sure all was working and could not find a single problem I have Final Cut Studio 3, Photoshop CS3, Aperture, Iwork 09 and more and have had no problems at all using them. So....
    Then feeling secure with Snow Leopard I installed on my MacPro (in exactly the same way which I had previously done on by Macbook Pro!) which I use for my work which has all of the above applications and all of my important documents, pictures, movies, music etc.
    I have 4TB of hard drive split on a RAID set up 1 half is for storage of my footage and editing the 2nd half is everything else including applications.
    Once the installation was complete and I started to hear the music and video for OSX it then started to go through to open up a new account as if I had just purchased a new computer and was setting it up for the first time or when you erase and install (my worst fear!)
    I then in a panic searched for all of my valuable files or applications which I could not seem to find in any of the usual places where they should have been. Then through spotlight managed to find a file I recognised, here is what I have found and I will try to explain.
    What used to be the 1st half of the RAID set up which contained all of the system settings, Library, Music and Applications and for general running the system appears to think this is now not used as the main hard drive but it appears to have all of my applications but I am unable to open any of them as if they are not even there.
    The 2nd half which was used only for media storage and editing now has all of its existing files plus a system folder and a whole new user file with an application folder, document, system setting etc.
    I have tried to just copy across all of the applications to the new working applications folder but they still don't open
    I don't know how to resolve this problem and this is what I need an answer to:
    Is there anyway to save these applications by dragging some kind of system preference or Library setting across to the NEW main Hard drive?
    Do I need to delete all of the applications and reload them all? - VERY TIME CONSUMING!
    Being Mac is there anything easy that would reverse whats happened.
    Any help/ advise greatly appreciated. Still in a panic so if I don't make sense please ask me to clarify.

    malyckjs wrote:
    I have owned a HP Pavilion 330n (AMD Athlon Chip, 512 MB RAM, Win XP; Belkin USB wireless internet connection) for about 6 years now, Its an older computer, but by in large does what have needed it to do. However, software updates and the addition of Norton 360 earlier this year ground it to a halt, so I decided to upgrade to 2GB of RAM (and blow out all of the dust that had accumulated inside the tower) last night.  The RAM registered without a problem and the computer was much more responsive; except for getting the beloved 'blue screen of death' within ten minutes of reboot (IRQ_LESS_THAN_NULL problem).
    After two hours of these lockups and limited troubleshooting, I decided the software stability warranted using the HP software recovery program, so after using the 'normal' (not destructive) recovery program, I'm now getting the "NTLDR is compressed problem; press CTRL+ALT+DEL to REBOOT" -AND- I don't have an external recovery disk that gets me to an to get MSDOS prompt to try to decompress NTLDR. 
    Given the system's age, I cannot imagine that I'm the first person to encounter this problem. Any assistance that can be provide is greatly appreciated.
    Your hard disk might have gone south (become nonfunctional). Is there a hard disk option in your BIOS?
    Best regards,
    erico 
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • Problems with ethernet and wifi after 10.5.8

    In school we log online through a system where a window appears in Safari (or other web browser) where you write in your username and password. Same is for Ethernet and Wifi. After update 10.5.8, this system no longer works. Only logo of the service provider appears but the boxes for username and password are missing.
    Everything works with my old iBook G4.
    Any ideas?

    My son is at school in the USA and he is reporting the same problem getting onto his university network. His new MacBook is getting the 'self-assigned IP' message with DHCP. This is not a good start to the school year.

  • Is anyone having problems with numbers and keynote after installing ios7.1?

    Neither numbers or keynote will open after I installed ios7.1 on my iPad. Pages and Database open just fine.

    I have had the same problem but I seem to be getting somewhere to fixing it!!! My battery was going down at 20% an an hour now its 10% with constant use and 5 in standby !!! So improvement all round
    First I did a restore then I drained the battery i started to charge it and when it came on I turned the phone off completely and let it charge to 100% I then left it for a couple of hours on charge at 100. I saw no improvement after 1st drain so I repeated the drain battery and charge steps again with the phone turned off when charging and have seen a very big improvement. I am going to do it again tonight and hopefully problem solved!!!!
    The next issue is iMessage as that's playing up and wifi drop out
    Good luck

  • Problem with email and password

    Okay so this isn't my real account, I had to make this one to sign onto these boards so I can ask my question.
    On my real account I signed up with my original main email that was @verizon.net, but this past summer I switched providers to @comcast.net. The problem is that I've always used out login, so I kind of forgot my password. So since my old account is shut down and I cannot log in to reset the password, I can't change my email on my account nor can I change the password, I can still use my account since my comp. still auto-logs in but I can't change anything or log into this site. How can I retrieve my password so that I may edit my account?

    I have a similar problem...I lost password. tried to reset it.  twice.  The email was sent(?) but never got to my yahoo account.  Not even in the spam folder.  Now I am locked out from even trying.. Any Idea how or who I can contact??

Maybe you are looking for

  • Os x 10.8.5 is better or os x mavericks ?

    hi which softwear is better ? some one told me os x mavericks is not good .

  • Fetching from SQL 2012

    Hi folks, We are using  Oracle application 12.1.1 , Database version 10.2.0.4 on Solaris 10 plaform, and we have Micorsoft SQl server 2012 Database on windows 2008 server  service pack 2. i have created the same tables which i need  to fetching data

  • WRT54GS not getting Ip from WAN in any configuration

    Able to configure router and connect it fine but will not pull and IP from provider or any other device on the WAN port. I think the WAN port is dead but not sure. Have rebooted and reset to factory. WAN light is solid all the time and does not try t

  • Using Windows Mail and BT Yahoo

    I use Windows Mail with an email address ending in @btinternet.com. I also have a BT Yahoo webmail account using the same email address. As I use Windows Mail most of all I've tended to keep the BT Yahoo Mail account as a "back up". Recently however

  • My Sony Ericson W20 Camera Was Not Working

    Hello Friends I have a problem with my Sony Ericson W20 Camera .When  i click on icon of camera in my phone  its not open.This problem was stared after I repaired My Slider ............So please help Thnaks in Advance Solved! Go to Solution.