Problems with POP account on Mail
My POP account set up on Mail has suddenly stopped receiving / sending emails. All account settings have been double checked and I have a good internet connection. I'm running 10.6 on an iMac - hope someone can help. Thanks
Try Mail's menu option Window > Connection Doctor to see if that shows you anything that explains the problem.
By the way, if you click on "Your Stuff" (toward the upper-right part of this window), then click on "Profile", in the section of "My Products" you can enter your hardware and software details so that you don't keep having to type them each time.
Similar Messages
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Problem with an account of Mail
I had, with Leopard, a Mail account that did not want to work and, after the installation of Lion, I tried to repair it.
The first thing that I did was to remove completely from Mail that account. Than I started by loading, from Mail Preferences, my Name, the Mail Address, the Pop, the SMTP and all other data, but the account did not wanted to work nor receiving nor transmitting. During the registration of the necessary data Mail notified me that, if I wanted to continue, I had to proceed Manually. At the end of registration it appeared on the right side of the "Sent" icon a triangle with an exclamation point inside. I repeated more times the account registration operation, all with negative results. I have also removed from User/Library/Preferences the file "apple.com.mail.plist" and some files in the "Mail" folder of User/Library and repeated again the registration process: always without success. At that time, to check the validity of the account parameters that I utilized, I registered the same account in Windows XP of the same iMac, and it worked immediately, both receiving and sending mails. That means that the utilized parameters are correct.
It seems that, in some place in OSX 10.7.1 of my iMac some wrong data, loaded when the operating system was Leopard, remain in some file that I'm not able to find and to remove.
Any ideas on how to fix the problem?
Notice that on the same computer (in Mac side) I have other two Mail Accounts that work perfectly.
Regards
RobertoHello
Just for test ,make a new account ( system pref ->account -> + button ) , and try configure mail again
if that work , your problem with mail locate on your account ( preference , caches ,font somwhere into library folder )
if not work in new accout , may have problem in mail app or system
HTH
Pierre
PS : delet files into library folder could be VERRY destructive !! be carefull -
Problem with .mac account and mail 2.05 (os x 10.4.4)
hi!
i am not able to add a .mac account in mail 2.05. system is os x 10.4.4.
.mac settings in system preference work fine, on my cube with os 10.3.9 i can add the .mac account without problems.
in mail under 10.4.4 i can´t even select accounts besides IMAP, POP and EXCHANGE. if i delete mails plist and even the mail file and achieving a "virginal mail" i just can select these 3 accounts (POP,IMAP,EXCHANGE). strange because if i setup .mac settings in system preferences before setting up a POP mail account (i have 3 POP accounts besides .mac), the .mac account is automatically set up in mail. but even than i can´t set up manually (another) .mac account (can´t be selected in account pulldown menue) as well as soon as i delete it it can´t be resetup.
no way with new user, same procedure. i reinstalled mail from tiger-dvd as well as reinstalling 10.4.4 combo update and repair disc permissions. no way to get .mac to work the normal way.
has anyone any idea?
thanks so long,
peterthe empty folder ~/Library/Mail/ at root level seemed to be the problem of not being able to activating the .Mac account in mail. after copying this folder onto harddisk again (i have a new "20 iMac at work with 10.4.4) the problem was solved. no idea how to get this folder again besides installing a blank 10.4.x install onto external firewire hdd or having a second system...
thanks so long.
i guess i made a mistake when migrating my old mail prefs from 10.3.x to 10.4.x blank install when moving the folders to 10.4.x maybe i have first choosen the ~/Library/Mail/ folder at root level and when recognizing that mail is not working with new user, i´m sure i might have deleted the whole mail prefs and mail folder on root level and copied the whole stuff again into USER/Library/Mail/. Therefore the folder ~/Library/Mail/ at root level became empty. i purchased .Mac just a few days ago so i recognized this failure just now... -
Problems with IMAP account in mail
Recently I reconfigured my email accounts from POP to IMAP. My provider supports both.
With POP, never experienced problems in Mail (Lion)
With IMAP, I always get the exclamation mark behind the mailbox name.
Sending messages is no problem. Receiving works from time to time, but i'll always see that error. When I click on the mark, it says that the server returned a fault: reading information from server 'imap.myserver.be' failed.
I checked the settings several times and all is correct. I contacted my provider and everything works fine on their side.
It's very annoying because I'm not sure everything works flawlessly.
Anyone any idea how to solve this issue?Hi,
I am working on this in a topic with another person with some IMAP issues. I have 4 IMAP accounts, and in two of them Use IDLE is checked and in the other 2 it is not. But neither of the ones checked is gray -- in screenshots for support I have not seen it grayed out either.
I think it might be worthwhile to setup the account to NOT have that selected if that can be done -- it may happen by default, but perhaps if caught during setup, not. One very safe way to do this would be to create a New User Account on your Mac, and as that New User, set up Mail to use this same IMAP account, taking care to see if that can be left Unchecked. However, it may happen automatically by some process.
You can also, in your normal User Account, safely remove any IMAP account, if all mailboxes of importance are stored on the server, and add it again. However, let me know first if you have any other accounts in Mail other than this IMAP?
Ernie -
Problems with POP account passwords after setting up iPhone
I bought and installed an iPhone yesterday.
I run a .mac and 5 POP email accounts. All were set up smoothly and work perfectly on the iPhone.
Email client is Apple Mail.
Since then the Apple Mail client is having difficulty retrieving mail. For all the POP accounts I am getting a password challenge response dialogue box asking for password.
I have tried re-entering them all incase the Keychain change to allow the iPhone access had corrupted them, but no difference.
If I can press Cancel on the dialogue box the account is set to offline by the Mail client. If however I persist with the Get Mail it will retrieve mail successfully without challenging password. I would say 8 times out of 10 it will challenge, the other 2 times it will retrieve normally.
Has anybody got suggestions/experience of this behaviour?
Thanks in advance
DamonThe incoming mail server for most POP accounts don't like or support two email clients on the same computer or on different devices accessing the incoming mail server at the same time.
I have a business POP account that I access with the Mail.app on my Mac and with the iPhone's email client and the account will eventually go offline with the Mail.app when using the iPhone to access the account at the same time.
This isn't an issue with an IMAP account and a .Mac type account with the Mail.app is really an IMAP account and behaves in the same way. -
Problems with POP email accounts set up on iPad air why can't I send emails?
I have an Ipad Air and am having problems with POP email account set up.
I can receive emails however I cannot reply or create a new email and send it.
Is there something I need to fix in Outgoing settings? these are the same as on my MacPro using same ISP provider Optus the only difference is that the Ipad has a prepaid sim card - however still with Optus.
Could someone help please? Thank youiOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
I can't send emails from Mail. I have three different accounts set up and have the same problem with all. The mail just sits in my outbox. All worked fine until Yosemite upgrade. Recent update has not fixed problem.
I have been experiencing the same problem. My mail app won't even open on my Late 2011 Macbook Pro. It will show as open, but the app will never actually show up.
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Folders in Mail with POP Account
Hi!
I would create folders in Mail with POP account. It is possible? Why not?
Thanks!As James has explained - you need an IMAP email account in order to create additional mailboxes or folders on the iPad. Even though you may be able to create a folder on your computer - which is simply a locally stored folder - or on the POP account server, those will not sync to the iPad POP email account.
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I cannot configure pop account in mail, says it is offline. What to do?
I cannot configure pop account in mail, says it is offline. What to do?
Welcome to Apple Communities
Download it here and install. Sometimes the download fails with Software Update -
hello all,
i want to set up 2 diff pop accounts in mail. they both have diff smtp addresses and im not sure how to do it.
thanks
wayneHello Wayne.
Does each account having a different SMTP server mean each account is with a different provider?
Who is the email account provider for each account? -
Configure POP account in Mail 6.0
When trying to do this I cannot manage to receive emails, but I can send. If configuring it as IMAP it works fine, but I prefer having it as POP. It says check username and password, sure they are correct. It was not a problem with previous versions of Mail. Any hint?
Thanks!Hello Balu,
Refer to Notes 885580 and 550549
Also documents are available in SDN for ITS at:
Internet Transaction Server
You will get everything here
Rohit -
Hi i m getting problem with yahoo account
hi i m facing problem with yahoo account like apple.imap.mail.yahoo.com is in correctly could u solve this one plz as soon as possible.thnx
Delete the account.
Add the account back using the correct settings.
If the problem continues, contact Yahoo for assistance. -
Palm treo 680 Problems with hotmail account
I have a palm treo 680, have Problems with hotmail account, dont have configuration in versamail and when enter with the browser dont open documents, photos or videos. Thanks
Post relates to: Treo 680 (Unlocked GSM)IIRC, Hotmail is like Yahoo's free email - you have to pay for POP access.
If you aren't paying for a premium version of HotMail, it won't work correctly with VersaMail.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked! -
Hi,
We have a tenancy DirSync connection a small number of staff so that they can have access to SharePoint, Visio and OneNote Online. When one such user logs onto the http://[groupsite].sharepoint.com site on his Windows 7 PC with Office 2013 installed,
he can access the site successfully. He might then open a OneNote file online. However, if he was to then click the "Open In OneNote" button from the toolbar, and clicked "Yes" to the Microsoft OneNote Security Notice:
"Microsoft Office has identified a potential security concern. This location may be unsafe".
... and then sign in with the same account to this box
... and then enters his correct credentials into the next "Sign In" window, it returns with the following message:
"There is a problem with your account. Please try again later".
Finally, the following message is returned within the MS OneNote app:
"We couldn't open that location. It might not exist or you might not have permission to open it. Please contact the owner of onenote:https://[groupsite].sharepoint.com/sites/....one#SharePoint Team Site for more information."
The user has reinstalled MS OneNote 2013 on the PC with no change. We have also removed all cached credentials from within Windows Credential Manager and rebooted with no success. The user can access all web-based resources such as SharePoint, OneNote and
Visio, and he can open web-based Visio files locally on the locally-installed Visio app with no issues. This problem is specifically experienced when opening an online version of OneNote locally on a PC that has either MS OneNote 2010 or OneNote 2013.
Any assistance that you may be able to provide would be greatly appreciated.
Regards,
BrianThanks Maurice, for your reply.
My Windows Account is already used to log into OneNote. It is the same Windows Account used to log into, and access online, the SharePointOnline, OneNote Online, etc., services. I tried, indeed, to sign out from my account within the client-version of OneNote
but it returns the message "We can't remove Windows accounts".
Again, this is the only account that has been used with this installation of OneNote, and it is that which has been uploaded by way of DirSync to Azure. It works for online versions of OneNote items, SharePoint and Visio, and for VisioOnline-based files
that are opened within the local client-version of Visio. When trying to open the OneNote Online notebook within the local client-version of OneNote we get this issue.
I have reinstalled Office with no success.
Any help that you can provide in this regard would be greatly appreciated.
Regards,
Brian -
I do not have a regular credit card. I used a prepaid credit card on my ITunes account for a little while, but now the prepaid card is out of money. Every time I try to download new FREE apps, it says there is a problem with my account and that I need to put in new card information. There is no option for selecting none. I tried deleting the old information and entering it as a blank. It will not accept it. Every time I try to download free apps, it comes back with the account information page, and then I can go no further. I cannot even download an update to my IPad from Apple. Help!!
Top up your debit and contact iTune support:
https://ssl.apple.com/emea/support/itunes/contact.html
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