Problems with reinstalling Office 2010 for windows 7

So, I had Office 2010 installed on my PC. Then for some problems with other programs, I had to format my PC. Then, I opened Microsoft Office 2010 to reinstall it, then I inserted the product key I've written on a sheet, and it gave me error: the product
key doesn't exist. So I tried using WindowsKeyFinder, which found another product key - that one didn't work neither. What might the problems be? Thanks for anyone who will answer this question.

Hi,
Please first make sure whether you've inserted the correct product key. For how to find your Product Key for Office 2010, please refer to this article:
https://support.office.com/en-ca/article/Find-your-Product-Key-for-Office-2010-1e8ef39c-2bd4-4581-a0ae-5cf25ebed489
Also, have you ever made changes to your hardware? If your hardware is substantially different, then it will be considered as a new computer. If this is the case, you might need to
activate your Office 2010 via telephone.
If issue persists, I would suggest you contact Microsoft Custom Service directly for further assistance:
http://support.microsoft.com/en-us/gp/customer-service-phone-numbers
Hope this helps.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

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