Problems with SCORM 2004 communication

Question

I'm developing a SCORM 2004 Compliant LMS. And with contents
developed using Captivate, if you close the content window
intermediately after finishing the quiz, the lasts interactions are
being lost.
Debugging the JS execution, I can see that the commit
function is called some time later after the user answers the
question, and if you go quickly from one question to the next, the
commit execution, and the SetValue to add the interactions, starts
to be delayed more and more... then when you get to the end, if you
close the window, the pending changes are not executed.
I tried to delay the window close, until the finish function
get executed... this works, but with some contents (for example the
"Random Quiz" that is included with Captivate 3) the user have to
wait 5 minutes!!
I take some measures, and is taking 18 seconds from when the
user clicks the submit button, to the commit function get called,
what is happening?
The SCORM API implementation is very simple, and is not
throwing errors.
Any help and ideas will be appreciated.
Thanks
Javier Rodriguez

Answer 1

Unfortunately, I don't have a solution for you. Best I can
suggest is
take this up loudly with Adobe Support. We have two customers
with the
exact same problem in our LMS. Like you, the only solution we
can
suggest is to ask the user's to wait...which in this case,
since the
lesson has several questions, means about 10 minutes!
We did get Adobe support to look at the lesson and they
reported no
problems. I don't understand how that could be. So perhaps
with your
voice added, they can figure something out.
good luck!
Erik
Javier.Rodr?gez wrote:
> I'm developing a SCORM 2004 Compliant LMS. And with
contents developed using
> Captivate, if you close the content window
intermediately after finishing the
> quiz, the lasts interactions are being lost.
>
> Debugging the JS execution, I can see that the commit
function is called some
> time later after the user answers the question, and if
you go quickly from one
> question to the next, the commit execution, and the
SetValue to add the
> interactions, starts to be delayed more and more... then
when you get to the
> end, if you close the window, the pending changes are
not executed.
>
> I tried to delay the window close, until the finish
function get executed...
> this works, but with some contents (for example the
"Random Quiz" that is
> included with Captivate 3) the user have to wait 5
minutes!!
>
> I take some measures, and is taking 18 seconds from when
the user clicks the
> submit button, to the commit function get called, what
is happening?
>
> The SCORM API implementation is very simple, and is not
throwing errors.
>
> Any help and ideas will be appreciated.
>
> Thanks
>
> Javier Rodriguez
>
Erik Lord
http://www.capemedia.net
Adobe Community Expert - eLearning
http://www.adobe.com/communities/experts/
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