Problems with spots colors and printing

Hello everyone,
I am currently working on a business card for a client. The design calls for white text with an inner shadow to sit above a bar with a gradient. One of the colors in the gradient is reflex blue. When I export the file to a pdf and try to print it the text box fills with white and the graident bar changes colors and a portion of it becomes solid. I can fix the problem by printing the pdf as an image or removing the reflex blue and substituing it for another dark blue. However there really isn't a close match in cymk to Reflex Blue C. Is there a way I could continue using reflex blue ( incidentally that is one of the company colors) without these short of issues? If it helps I am using Indesign cs5, Acrobat X, Mac OS 10.6.8, using Creo Rip Software and Printing on a Xerox 700 digital press.

I tried putting the text on another layer but it didn't change anything. The only solution that has worked so far is changing the spot color, reflex blue, to a cmyk color. Here is a screen shot of the problem and some of my export options
Hopfully that helps. In a realted issue, is there a way of lowering the transperancy of a graphic that uses spot colors without changing the color? Once again the problem is reflex blue. When I lower the transparacy the color turns purplish. Thanks for the help

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It has been sugested by HP that I try this forum for help.
The following is a copy of the email I sent them which describes my problem, I hopesomeone can help! Thanks.
language_code : en
language : English
Country of Residence : France
product_line : 83
product_oid : 59868
product_name : HP Deskjet 840c Printer
part_number : C6414K,C6414J,C6414A,C6414G,C6414N,C6414H
purchase month : 8
purchase year : 1996
problem area : color and print quality problems
serial number : [Text removed for privacy]
operating system : Microsoft Windows Vista Home Premium 32
How is your product connected to your PC? : USB Cable
problem description : When I try to print a page containing coloured items the coloured parts fail to print. (The items are totally missing, they are not replaced by grey scale images) I have done all the usual things as per list:-
troubleshooting : 1) Rebooted my computer.
2) Disconnected the USB cable and reconnected it.
3) Changed the colour cartridge.
4) Examined the printer settings in the control Panel, colour is selected and all other settings seem normal.
5) De-selected the printer as the "Default Printer" and re-installed it.
6) Run software that checks the driver is up to date and it is.
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setting changes : No, nothing has been changed.
PS. I have owned my printer for many years and cannot remember the purchase date.
tech skill : Intermediate
first name : Grant
last name : W[text removed for privacy]
This question was solved.
View Solution.

Hi - Go ahead and try the steps in this document. It will walk you through cleaning the contacts on both the cartridge and in the carriage. What can happen over time is ink residue can accumulate on the contacts preventing the ink cartridges from working properly. If this doesn't resolve the issue, try setting the cartridge with the nozzles face down on a damp paper towel for about 45 seconds just to resolve any problems with the ink nozzles.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

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