Problems with PDFs, Reader, and Printing

My web application exports PDF files using SQL Server Reporting Services. The exported PDF files are version 1.3 (supposedly compatible with Adobe Acrobat version 4 and higher). Previously I used Crystal Reports which output PDF files as version 1.2.
This switch to 1.3 has caused havoc with SOME of my ASP (application service provider) customers because if they use Adobe Reader 8 to print the PDFs then they get obscure printing errors (the header of one page prints and then a printed error message of ERROR: Undefined COMMAND: 1b&) with certain Xerox workgroup printers (and not with most other printers). If they use Adobe Reader 7, then they have no problems at all with ANY of the printers.
So, at its core, this is a problem somewhere with Adobe PDF files, PDF versions, printers and their drivers, and the latest version of Adobe Reader (8.1.2). I would like to think that the latest version of any software should work better and my customers won't have to go back to Adobe Reader 7.0 to print things.
Is this a bug in Adobe Reader 8.1.2? What are the workarounds?
Thanks for any help.

Not sure, but have you tried this patch: http://helpx.adobe.com/acrobat/kb/pdf-wont-print-reader-10.html ?

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Problem with PDF Reader and Create PDF plugins

Hello,
I use Internet Explorer Nine. The Adobe PDF Reader plugin disappeared from my browser. When I look at the listing of my add-ons, Adobe PDF reader appears in the list of all add-ons but not in the list of currently loaded add-ons. I have tried reinstalling Adobe Reader X and adding the FileOpen.api file to the plug-ins subfolder of the reader folder of the Reader 10.0 program files folder to no avail. How did the plugin disappear from by browser? How can I reinstall the plugin? Would reinstalling Adobe Acrobat Standard XI help?
I was once able, on every website, to turn in a portion of the text and/or pictures on the website into a PDF file by right-clicking and clicking on "Convert to Adobe PDF." Now, I can perform this action only on certain websites. When I cannot perform the action correctly, the entire webpage is converted into a PDF file. What could be causing the malfunction? How can I fix it?
Thank your for your help. Have an excellent day.

I&m not quite sure I understand your problem. You have Adobe PDF Reader under All Add-ons; is it enabled?
Can you view any PDFs in Internet Explorer?

Problem with Adobe Reader and IE

I'm using Vista Home Premium and IE9 with the latest Reader available. Starting yesterday, I cannot read PDF files on the web. This is a new problem. I tried to download newer versions of IE and the Reader, but both tell me I've got the newest versions I can use.
I have no problem with Firefox. Just IE. I prefer using IE. Can someone guide me -- without using technical language. Many thanks!!

Thanks for your input. I opened the standalone Adobe Reader X, clicked Edit, Preferences, Security, Advanced Preferences. Then clicked each of the 3 tabs on top, but nothing looked like "Protected Mode."
Then I went back and clicked Security (Enhanced) and unchecked Enable Enhanced Security. Tested this change, but I still get the gray screen and messages: "A problem has caused IE to close." "A problem with this website has caused IE to close and re-open the tab." I then went back and re-checked Enable Enhanced Security.
I should mention that I have used this particular website for about 10 years and never had a problem. But I now have the same problem with any online PDF that I try to open using IE.
Can you think of anything else? If not, here's my plan of attack. Please let me know if you think it will work.
1) Copy over all my favorite sites from IE to Firefox. (I've already started doing that.)
2) Uninstall IE and re-install it.
3) If I still have a problem, uninstall Adobe Reader and re-install it.
Do you think this will do the job if all else fails?
Many, many thanks for the time you have put into this.

Problem with ImageIO.read and ImageReader JPG colors are distorted/wrong

(Using JDK 1.5)
ImageIO incorrectly reads some jpg images.
I have a jpg image that, when read by the ImageIO api, all the colors become reddish.
        try
            java.awt.image.BufferedImage bi = javax.imageio.ImageIO.read( new java.io.File("javabug.jpg") );
            javax.imageio.ImageIO.write( bi, "jpg", new java.io.File("badcolors.jpg") );
            javax.imageio.ImageIO.write( bi, "png", new java.io.File("badcolors.png") );
        catch ( java.io.IOException ioe )
            ioe.printStackTrace();
        }Why is this happening??? My guess is there is a problem with the ImageIO.read ?
the jpg can be downloaded at http://www.alwaysvip.com/javabug.jpg
<BufferedImage@11faace: type = 5 ColorModel: #pixelBits = 24 numComponents = 3 color space = java.awt.color.ICC_ColorSpace@1ebbfde transparency = 1 has alpha = false isAlphaPre = false ByteInterleavedRaster: width = 1691 height = 1269 #numDataElements 3 dataOff[0] = 2>
I have even tried creating a new buffered image but still have the same problem:
(suggested by http://forum.java.sun.com/thread.jspa?forumID=20&threadID=665585) "Java Forums - ImageIO: scaling and then saving to JPEG yields wrong colors"
        try
            java.awt.image.BufferedImage bi = javax.imageio.ImageIO.read( new java.io.File("javabug.jpg") );
            java.awt.image.BufferedImage out = new java.awt.image.BufferedImage( bi.getWidth(), bi.getHeight(), java.awt.image.BufferedImage.TYPE_INT_RGB );
            java.awt.Graphics2D g = out.createGraphics();
            g.drawRenderedImage(bi, null);
            g.dispose();
            javax.imageio.ImageIO.write( out, "jpg", new java.io.File("badcolors.jpg") );
        catch ( java.io.IOException ioe )
            ioe.printStackTrace();
        }I have used the following which works but does not use the ImageIO api. However, I tried using the ImageIO to write and it worked for writing which leads me to believe there is a problem with the reader.
(suggested by http://developers.sun.com/solaris/tech_topics/java/articles/awt.html "Server-Side AWT")
        try
            java.awt.Image image = new javax.swing.ImageIcon(java.awt.Toolkit.getDefaultToolkit().getImage("javabug.jpg")).getImage();
            java.awt.image.BufferedImage bufferedImage = new java.awt.image.BufferedImage( image.getWidth( null ), image.getHeight( null ), java.awt.image.BufferedImage.TYPE_INT_RGB );
            java.awt.Graphics g = bufferedImage.createGraphics();
            g.setColor( java.awt.Color.white );
            g.fillRect( 0, 0, image.getWidth( null ), image.getHeight( null ) );
            g.drawImage( image, 0, 0, null );
            g.dispose();
            com.sun.image.codec.jpeg.JPEGImageEncoder encoder = com.sun.image.codec.jpeg.JPEGCodec.createJPEGEncoder( new java.io.FileOutputStream( "goodcolors.jpg" ) );
            encoder.encode( bufferedImage );
            javax.imageio.ImageIO.write( bufferedImage, "jpg", new java.io.File("goodiocolors.jpg") );
            javax.imageio.ImageIO.write( bufferedImage, "png", new java.io.File("goodiocolors.png") );
        catch ( java.io.IOException ioe )
            ioe.printStackTrace();
        }BTW, the following does not work either:
            java.util.Iterator readers = javax.imageio.ImageIO.getImageReadersByFormatName( "jpg" );
            javax.imageio.ImageReader reader = ( javax.imageio.ImageReader ) readers.next();
            javax.imageio.stream.ImageInputStream iis = javax.imageio.ImageIO.createImageInputStream( new java.io.File("javabug.jpg") );
            reader.setInput( iis, true );
            java.awt.image.BufferedImage bufferedImage = reader.read( 0 );

I figured out the problem. It was an actual BUG in the JDK!
The code failed with the following JDKs:
java version "1.5.0_01"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_01-b08)
Java HotSpot(TM) Client VM (build 1.5.0_01-b08, mixed mode, sharing)
java version "1.5.0_03"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_03-b07)
Java HotSpot(TM) Client VM (build 1.5.0_03-b07, mixed mode)
The code ran sucessful with this JDK:
java version "1.5.0_06"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_06-b05)
Java HotSpot(TM) Client VM (build 1.5.0_06-b05, mixed mode, sharing)
If you are using the ImageIO classes, I highly suggest you upgrade to the latest JDK.
Best,
Scott

Problems with Adobe Reader and Flash Player

I had an Adobe update last Monday and, ever since then, I can't view documents (eg credit card statements) on screen and sites that I previously visited regularly without problem suddenly say that I need to have Adobe Flash Player installed. I've downloaded Adobe Flash Player and it says it's installed correctly but when I return to the site, it still says I need Adobe Flash Player. I've also tried doing an uninstall first and then an instal but the same thing happens. I've run disk first aid and it found a problem with the Head which it fixed but I still can't open documents using Adobe in Safari. Adobe Plug ins tells me that the Internet Access plug in is not loaded but when I ran 'repair Adobe Reader installation", it said there were no missing components detected and repair was not needed. I don't know if it's relevant but I've been having problems with Safari for several weeks, quitting 3 or 4 times a day, mainly when I'm switching from Safari to another programme such as Entourage or Excel.
Message was edited by: Aileen2

Hi Carolyn
I don't think I made it clear on the original post that I'm having problems with both Adobe Reader AND Adobe Flash Player. Unfortunately, all the Adobe Reader sites are confidential so I can't give you an illustration on that but for the Adobe Flash Player, try www.jacquielawson.com/ - you can preview cards without being signed in. With the Adobe Reader problems, I get a picture of a blank 'piece of paper' with a small blue square in the top right hand corner that has a white question mark inside it. The first time this happened to me, I was on the UK Inland Revenue site trying to print out some end of year forms. I phoned the Revenue's helpline and they said to try doing a 'save as' to my desktop. It seemed bizarre - saving a blank piece of paper - but lo and behold, when I opened it on my desktop, the forms appeared exactly as normal. However, I've since tried this 'save as' technique with my credit card statement and I still get a blank piece of paper with a blue square and white question mark when I open the desktop copy.
Thanks for your help and patience. I really appreciate it.
Aileen

Problem with PDF export and embedded font (characters disappear)

Designer: Crystal Reports 2008 SP 2
Engine: CR4E 2.0 SP2 (runtime_12.2.203)
Hi there!
we found a problem in the pdf export. It seems like there would be a problem with the embedded fonts, the problem is as follows:
Rpt file with, for example only a text box which contains the german string " Änderungs Schlüssel ".
Export the Rpt file with CR4E to a pdf file.
When we open the pdf file in Adope Reader 8, the text appears to be correct,
but if we print the PDF file from the Adope Reader, the text changes to " nderungs Schl sselu201C,
here we are missing ther german umlaute.
When we open the file for example with an alternative PDF reader like Foxit Reader, there they are also missing.
After i found some posts here in the forum, there are people facing the same problem, since i couldn't find a solution in the forum, we build a little workaround for it that works for us.
For all of you that have the same problem here the workaround:
We used the IText JAVA library, this jar can can help as to fix the PDF file so the text is displayed correctly.
Here the code:
ReportClientDocument doc = new ReportClientDocument();
doc.setReportAppServer(ReportClientDocument.inprocConnectionString);
doc.open("C:\XY.rpt", OpenReportOptions._openAsReadOnly);
//... database logon,.....
InputStream inputStream = doc.getPrintOutputController().export(ReportExportFormat.PDF);
inputStream = PDFHealer.heal(inputStream);
//... write the stream some where

The helper class using IText:
import java.io.ByteArrayInputStream;
import java.io.ByteArrayOutputStream;
import java.io.IOException;
import java.io.InputStream;
import com.lowagie.text.Document;
import com.lowagie.text.DocumentException;
import com.lowagie.text.pdf.PdfContentByte;
import com.lowagie.text.pdf.PdfImportedPage;
import com.lowagie.text.pdf.PdfReader;
import com.lowagie.text.pdf.PdfWriter;
public class PDFHealer
   public static InputStream heal(InputStream in) throws DocumentException, IOException
      try
         ByteArrayOutputStream out = new ByteArrayOutputStream();
         PdfReader reader = new PdfReader(in);
         // we retrieve the total number of pages
         int n = reader.getNumberOfPages();
         // step 1: creation of a document-object
         Document document = new Document();
         // step 2: we create a writer that listens to the document
         PdfWriter writer = PdfWriter.getInstance(document, out);
         // step 3: we open the document
         document.open();
         // step 4: we add content
         PdfContentByte cb = writer.getDirectContent();
         int i = 0;
         while( i < n )
            document.newPage();
            i++;
            PdfImportedPage page1 = writer.getImportedPage(reader, i);
            cb.addTemplate(page1, 0, 0);
         // step 5: we close the document
         document.close();
         ByteArrayInputStream ret = new ByteArrayInputStream(out.toByteArray());
         out.close();
         return ret;
      finally
         in.close();

Problem With File Reading And Sorting

I'm having problems with a particular task. Here is what I have to do:
Write a program which reads 100 integers from a file. Store these integers
in an array in the order in whcih they are read. Print them to the screen.
Sort the integers in place using bubble sort. Print the sorted array to the
screen. Now implement the sieve of Eratosthenes to place all prime numbers
in an ArrayList. Print that list to the screen.
Here is the code I have so far:
import java.util.ArrayList;
import java.io.*;
public class Eratosthenes
    private ArrayList numbers;
    private String inputfile1 = "numbers.txt";
    public Eratosthenes()
        numbers = new ArrayList();
    public void readData()
        try {
            BufferedReader reader = new BufferedReader(new FileReader(inputfile1));
            for(int i = 1; i <= 100; i++) {
                String temp = reader.readLine();
                numbers.add();
        catch(Exception e)
This is the file reading part I have done but it doesn't recognise the line numbers.add() . It brings up the error - 'Cannot resolve symbol - method add(). Thats the first problem I have, can anyone see any way to fix it and to achieve the task. Also can someone help with the structure of a bubble sort method and a sieve of Eratosthenes method as I have no clue whatsoever. Any help will be greatly appreciated.

Ok, I've done that but I'm having another problem. When I'm printing an output to the screen, it prints 100 lines of integers and not 1 line of 100 integers. Can you see the problem in the code that is doing this?
import java.util.ArrayList;
import java.io.*;
public class Eratosthenes
    private ArrayList numbers;
    private String inputfile1 = "numbers.txt";
    public Eratosthenes()
        numbers = new ArrayList();
    public void readData()
        try {
            BufferedReader reader = new BufferedReader(new FileReader(inputfile1));
            for(int i = 1; i <= 100; i++) {
                String temp = reader.readLine();
                numbers.add(temp);
                System.out.println(numbers);
        catch(Exception e)
}

Problems with spots colors and printing

Hello everyone,
I am currently working on a business card for a client. The design calls for white text with an inner shadow to sit above a bar with a gradient. One of the colors in the gradient is reflex blue. When I export the file to a pdf and try to print it the text box fills with white and the graident bar changes colors and a portion of it becomes solid. I can fix the problem by printing the pdf as an image or removing the reflex blue and substituing it for another dark blue. However there really isn't a close match in cymk to Reflex Blue C. Is there a way I could continue using reflex blue ( incidentally that is one of the company colors) without these short of issues? If it helps I am using Indesign cs5, Acrobat X, Mac OS 10.6.8, using Creo Rip Software and Printing on a Xerox 700 digital press.

I tried putting the text on another layer but it didn't change anything. The only solution that has worked so far is changing the spot color, reflex blue, to a cmyk color. Here is a screen shot of the problem and some of my export options
Hopfully that helps. In a realted issue, is there a way of lowering the transperancy of a graphic that uses spot colors without changing the color? Once again the problem is reflex blue. When I lower the transparacy the color turns purplish. Thanks for the help

Problem With Business Object and printing job

Hello,
We are encountering a problem with the application "Business Objects FINANCE", and we would need your help quickly.
In the application , itu2019s impossible to print Consolidated Subsidiaries nor the Securities Held. If we try so, the application freezes and we can't do anything but killing the application via the task manager.
Though, other states can be printed without problem.
We tried on several different PCs, and the problem occured equally on each one.
The version installed is 10.5, and we can do any tests that you think would be useful to diagnose problem.
Our society is AUBAY SA, and our credential to enter in your support website are : S0005386617
In attachment youu2019ll find a screenshot of the event viewer from the server where the application is install.
Thanks in advance for your answer,
best regards.

check the export parameters of the event triggering workflow.
If there is a problem, try instantiating the object in your wf based on the key.
Also check if the wf is able to import the data.
regards,
Sandeep Josyula

Problems with PDF reading.

Why have my PDF files reverted back to Word and I then can't open them? I save use the "SAVE AS as PDF" in the menu but then it doesn't do it. Also, other PDF files that have been sent to me are now not able to be opened. It was all working previously. Does anyone know what has happened. I am using MS Word 2007 and have downloaded the lastest versions of Adobe Reader and Adobe Acrobat.

I have no idea what "PDF files reverted back to Word" means? What is their file extension?
Most likely your file association for .pdf files is corrupted, and you need to fix it.

Problem with ImageIO.read and ImageReader GIF becomes dark

I am having problems with certain GIF images loading completely dark. I previously had problems with certain JPGs colors being distorted http://forum.java.sun.com/thread.jspa?threadID=713164&tstart=0. This was a problem in an old JDK.
Here is the code:
            java.awt.image.BufferedImage bufferedImage = javax.imageio.ImageIO.read( new java.io.File("javabug.gif") );
            System.out.println( bufferedImage );
            javax.imageio.ImageIO.write( bufferedImage, "jpg", new java.io.File("badcolors.jpg") );
            javax.imageio.ImageIO.write( bufferedImage, "png", new java.io.File("badcolors.png") );BufferedImage Read is:
BufferedImage@337838: type = 5 ColorModel: #pixelBits = 24 numComponents = 3 color space = java.awt.color.ICC_ColorSpace@119cca4 transparency = 1 has alpha = false isAlphaPre = false ByteInterleavedRaster: width = 1536 height = 1152 #numDataElements 3 dataOff[0] = 2
Here is the GIF
http://www.alwaysvip.com/javabug.gif
I am using jdk1.5.0_06
If I use java.awt.Toolkit.getDefaultToolkit().getImage instead of ImageIO.read, the problem no longer exists.
        java.awt.Image image = java.awt.Toolkit.getDefaultToolkit().getImage( file.toURL() );
        java.awt.MediaTracker mediaTracker = new java.awt.MediaTracker( new java.awt.Container() );
        mediaTracker.addImage( image, 0 );
        mediaTracker.waitForID( 0 );
        java.awt.image.BufferedImage bufferedImage = new java.awt.image.BufferedImage( image.getWidth( null ), image.getHeight( null ), java.awt.image.BufferedImage.TYPE_INT_RGB );
        java.awt.Graphics g = bufferedImage.createGraphics();
        g.setColor( java.awt.Color.white );
        g.fillRect( 0, 0, image.getWidth( null ), image.getHeight( null ) );
        g.drawImage( image, 0, 0, null );
        g.dispose();
        javax.imageio.ImageIO.write( bufferedImage, "jpg", new java.io.File("goodcolors.jpg") );
        javax.imageio.ImageIO.write( bufferedImage, "png", new java.io.File("goodcolors.png") );BufferedImage Read is:
BufferedImage@1bf216a: type = 1 DirectColorModel: rmask=ff0000 gmask=ff00 bmask=ff amask=0 IntegerInterleavedRaster: width = 1536 height = 1152 #Bands = 3 xOff = 0 yOff = 0 dataOffset[0] 0
Is this another bug in the JDK? Is there a possible workaround where I can still use ImageIO.read?

I figured out the problem. It was an actual BUG in the JDK!
The code failed with the following JDKs:
java version "1.5.0_01"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_01-b08)
Java HotSpot(TM) Client VM (build 1.5.0_01-b08, mixed mode, sharing)
java version "1.5.0_03"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_03-b07)
Java HotSpot(TM) Client VM (build 1.5.0_03-b07, mixed mode)
The code ran sucessful with this JDK:
java version "1.5.0_06"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_06-b05)
Java HotSpot(TM) Client VM (build 1.5.0_06-b05, mixed mode, sharing)
If you are using the ImageIO classes, I highly suggest you upgrade to the latest JDK.
Best,
Scott

Problem with air read and write smb shared directory of file

hi, everyone.
I'm want to access smb directory of file,And to read and
write operation, I would like to ask how I should do?
Thanks!

You can't access any OS facility nor execute arbitrary command.
So the best solution is to mount samba directory BEFORE run your AIR application; you eventually can create a script that mount samba (and asks password) and then run you AIR application.
see
http://www.mikechambers.com/blog/2008/01/17/commandproxy-net-air-integration-proof-of-conc ept/
for a more complex solution.

Please help with problem in PDF file and printing

I have created an Illustrator file with a logo on it. The logo looks fine in Illustrator (CS3 and CS5). If I use "save as" to then save the .ai file to a .pdf file, the logo looks the same as in the .ai file. However, if I use "print" to create a .pdf file, the logo sometimes loses some of the elements in it.
Here is what the logo should look like:
Below is what it looks like when I use "print" to generate the PDF file:
An additional problem is that even if I used "save as" to generate the pdf file, some times, when the file is actually printed physically onto paper, the logo appears in the wrong version (although it looks right on screen).
Can someone help me with this? I am quite desparet right now because I can't see how I can control this.
Also, is there any way I can attached the .ai file so someone can look at it?
The white lines that disappear are not "lines" they are a slightly larger shape placed behind the smaller black one in fonrt.
Thanks for any help!

Why are you "printing to pdf"? Does "Save As" yield better results?

Probleme with Photoshop CS5 and printing with Mac Lion

When i try to print Photoshop crash. All my update is ok and the other application work well. And the same Photoshop work well in my other Mac with Snow Leopard.

Adobe Photoshop CS5 is listed here http://roaringapps.com/apps:table as working.

Fonts problems with PDF reports and Lexmark printers

Hi,
since yesterday we use Oracle Reports Services 10.1.2.3.0 as our productive reports services.
When we print PDF reports on one of the following printers, the fonts size isn't correct (in the report defined as font size 8, on the paper the font size is about 16!).
- Lexmark T620 PS3
- Lexmark W820 PS3
The printers work correct if I print out a PDF file via Adobe Acrobat Reader.
Best regards
Flo

Hi,
I'm afraid that this was a couple of years ago so I can't remember the font we used.
If memory serves then I think it is something to do with True Type fonts.
Have you searched Metalink? I think that's where I originally got some advice about the fonts in PDF documents.

Problems with PDFs, Reader, and Printing

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