Problems with Word 2011

I am having problems with Microsoft Word 2011 on my i mac. It saysword is in a global template and will not save or open any files. Any advice? I have uninstalled and re installed and same problem.

Hello,
as this sounds that you are using Office for Mac please ask this in
http://answers.microsoft.com/en-us/mac
Best regards
Meinolf Weber
MVP, MCP, MCTS
Microsoft MVP - Directory Services
My Blog: http://blogs.msmvps.com/MWeber
Disclaimer: This posting is provided AS IS with no warranties or guarantees and confers no rights.
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Problems opening word files with Word 2011 from a Windows 2012 server volume

Here is what we are seeing. Open any Word document on our server with Word 2011 (mac) results in an excruciating delay. Even a simple one page document will take over a minute to open up. The same document opened from the desktop of the mac opens in
2 seconds.
In troubleshooting this I turned on invisibles for my mac and watched the folder on the server where the file resides. Here is what I noticed.
1. If I open that file from a windows computer there is an invisible temp file created for the file that disappears when I close the document. The file opens on the Windows 7 machine with Office 2010 very quickly (2 seconds)
2. If I open the file from my mac with the preview of Word 2016 the same temp file is created and the file opens very quickly. (2 seconds).
3. If I open the file from my mac with Word 2011 it takes over a minute and I don't get a temp file on the server. Closing the document takes just as long.
So, what I am guessing is that Word 2011 is trying to create the temp file, tries for a minute, and finally gives up and opens the file anyway. When I close the file I am guessing it is looking for that temp file and finally gives up after a minute and closes
the file anyway.
Any insights as to what is going on would be appreciated. Our users are very frustrated with this situations.

Hi,
Since the issue only occurs to Word for Mac, I'm not familiar with the mechanism how it opens a file, we mainly supports Office for Windows in this forum. Please post the question in Office for Mac forum for further assistance:
http://answers.microsoft.com/en-us/mac
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Has anyone successfully gotten Endnote X5 to work with Word 2011 on OS 10.7.5?

I just get the error in Word that Word can't fire the event. The Endnote toolbar does not show up in Word.

Endnote sys that X5 is not compatible with Mountain Lion due to a "bug" in the OS and suggests buying their "new" Endnote X6. They also offered two workarounds so far that have not worked saying that it is Apples responsibility to fix this "bug". Their support replied to me as follows:
Thank you for contacting Thomson Reuters Technical Support.
EndNote X5 is not officially compatible with Mac 10.8. The issue that you face is due to a known bug in Mac 10.8.2 update for Apple's Mountain Lion operating system.
If you would like to read a technical description of this underlying bug within Apple's 10.8.2 operating system update, the following blog post outlines the issue:
http://brian-webster.tumblr.com/post/32830692042/a-workaround-for-aesendmessage- hanging-on-os-x-10-8-2
For more information on EndNote’ compatibility please refer to the following link:
http://help.thomson.com/default.asp?portalid=TSCINT&article=113230
In order to work around this issue until the underlying problem is addressed by Apple, please follow the steps given below:
1. Open your Activity Monitor. Activity Monitor is found inside a folder called "Utilities", which is inside your "Applications" folder.
2. With the Activity Monitor running, choose "All Processes" from the "Show" drop-down and then sort the display by the "Process Name" column by clicking the column's label.
3. After sorting this list by Process Name, look for a process called 'appleeventsd'. If you are able to find the appleeventsd process, highlight this entry and click "Quit Process".
4. When you are prompted to confirm this action, press "Force Quit".
5. Once appleeventsd has been reset by the Force Quit selection, switch back to EndNote to see if you're still experiencing slowness.
6. Also try inserting citations in Word and see if you are getting any error message.
As you mentioned, EndNote X6.0.2 update was released to address this issue. Since you have EndNote X5 you will not be able to install this patch for a permanent fix on this. And since you already own a previous version of EndNote, you will be entitled for an upgrade version of EndNote X6. These upgrade versions are priced lesser than the full versions. For EndNote X4 and X5 users, they will be entitled for a 30% discount on this upgrade price considering this bug. If you wish to avail this offer, please visit:http://endnote.com/buy/online and use the coupon code: techup.
Please visit the following Knowledge Base article for more information:
http://help.thomson.com/default.asp?portalid=TSC&article=123873
If you wish to use EndNote X5 and if the tools are still missing in Word, please make sure that the Visual basic component for Microsoft Word 2011 is installed. Visual Basic is required for the use of EndNote X5 with Word 2011. If it is not installed, run a custom installation of Office 2011, selecting Visual Basic for Applications. This component of Office is mandatory for Cite While You Write tools to work.
If the issue continues, it possible that the issue can happen if the Word documents Gallery is set to open. Please check to make sure this option is not checked in Word.
1) In Word, go to the Word menu / Preferences / General.
2) Uncheck the option labeled Open Word Documents Gallery when application opens.
3) Press OK.
4) Quit Word by going to Word menu / Quit Word.
5) Open EndNote with your library.
6) Open Word.
This will get the EndNote toolbar appearing in Word. If the issue continues, it is possible that the EndNote Cite While You Write add-ins might be disabled in Word. Please follow the below steps to re-enable the tools as follows:
a. Open a Word document.
b. Go to "Tools > Templates and Add-Ins".
c. You should see the below EndNote files listed under "Global Templates and Add-ins"
EndNote CWYW Commands.dot
EndNote CWYW Word 2011.bundle
d. If any of these file(s) are unchecked, check it, and click OK.
If the above files are not listed in "Global Templates and Add-ins", then I would recommend you to follow the steps given to check the Word Startup folder and set that in the Customizer:
1. In Word, click the Word menu next to the apple and choose Preferences.
2. Click File Locations.
3. Click on Startup and then click Modify.
4. Browse to Applications---Microsoft Office 2011---Office---Startup---Word. Click Choose. (Please note: For non English version of Word, the name of the Startup folder may be different. Please choose your closest language equivalent in this location).
5. Click OK on the Preferences window.
6. Close Word.
7. Open EndNote and your library.
8. Click on the EndNote menu next to the apple.
9. Choose Customizer.
10. Check the option for Cite While You Write. Click Next.
11. Click Next and the process should complete----click “Done”.
If the tools are still not present in the Tools menu of Word, please close Word then copy and paste the EndNote CWYW Word 2011.bundle file into your Word startup folder:
Bundle file: Applications | EndNote X5 | Cite While You Write | EndNote CWYW Word 2011.bundle
Word startup folder: Applications | Microsoft Office 2011 | Office | Startup | Word
Close and reopen Word. Please check whether the EndNote tools appear in Word and that you are able to click on them.
Once again I sincerely apologize for the inconvenience caused. Please check if this helps in resolving your issue and kindly let me know if you need any further assistance.
Based on the solution provided above, this case will be closed and no further action is required on your part. However, if this does not resolve your issue, please reply to this email and your case will be immediately reopened for additional support.
Sincerely,
Hema
Hema Vetrivel
Product Support Analyst
Thomson Reuters

Problem with Word 2013 through VPN

Hello,
From several weeks my company has a problem
with Word 2013 when laptop is connected to the network
via VPN.
Symptoms:
- Word 2013 is opening very slow (even
opening a blank card)
- there are no matter if I try to open blank page or network files
- All other Office 2013 components are working fine (Excel, Powerpoint etc).
- When I disconnect from a VPN, Word is opening properly.
It is not a problem with VPN because:
- Word is opening locally (not network files)
- before we had Word 2010 and it was working smoothly
Does anyone know a similar case
and could help solve this problem?
Regards,
Pawel

Hi,
"- before we had Word 2010 and it was working smoothly" -
Word 2013 might deal with documents in different ways.
Since Word will open properly when you disconnect from a VPN, you might want to start by analyzing the network traffic, VPN connections.
Please try to check the option "Copy remotely stored files onto your computer and update the remote file when saving" in
FILE>Options>Advanced>Save section, and then verify result.
The other thing to check is add-ins. I'd suggest you to start Word in safe mode and see if issue persists:
Press Win + R and type "winword /safe" in the blank box, then press Enter.
Thanks,
Ethan Hua CHN
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Problems with Office 2011 for mac after upgrading to Mountain Lion

Office 2011 for mac worked fine with Lion on my MacBook Air. I had been having some problems with my computer freezing and crashing, so the folks at the Genius Bar wiped my computer clean and installed Mountain Lion for me.
I have full backups (Time Machine) from before the wipe on my external hard drive, but I was told not to restore from the backup, that I should drag and drop files instead. I was also told to re-install any program for which I had the disk. I reinstalled Office 2011 via the disk.
Two major problems followed:
1.     I lost all my old emails (I use Mail). Even rebuilding the library or trying to restore them from Time Machine don't get them back.
2.     Word and Excel don't seem to recognize me anymore. I can pull up and modify an old document or workbook, but I cannot "save" my changes. I have to hit "save as." That's a pain, but there's a worse problem.
I have no trouble saving these "save as" versions to my desktop or to my Documents file. But I cannot save them anywhere else — even to the folder where I found the original document. I get a message that I don't have the necessary permissions to access or modify the folders. I'm asked to authenticate, and I do, but that doesn't seem to do anything.
I tried Get Info on the workbooks and documents, and I'm clearly granted Read and Write permission.
I've done a permissions repair via Disk Utility. There were some things to repair, but it didn't solve my problem.
I know I can move all documents to an external hard drive and then recreate all the folders, saving all the documents and workbooks "as" but it seems a huge amount of work. Can anybody suggest an easier route or how to get my email history?

You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type: 'resetpassword' (without the 's) and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.
http://osxdaily.com/2011/11/15/repair-user-permissions-in-mac-os-x-lion/

Pages causing problems with Word.

I have Office 2004 and have used Word, Excel and Power Point for years.(with previous PCs as well as my MacBook) I also have IWorks 09.
I was working on a project exchanging material with several people on a team and found that my old Word would not open new Word documents with the suffux "doc.x" or any other iterations. I found after experimenting that Pages '09 could open these documents but now I am having problems with all of the Office programs. They freeze and grey out options so I can't even print them or save them. I assume that there is some cross interference but these are not documents that I have opened in Pages but previous Word documents (and Excel and Power Point) that I have edited in their respective programs and then try to save and/or print.
Anyone have similar experiences? I could reinstall the Microsoft programs or buy new but rather not if there is a fix.

I am not an Office user, so I cannot give an expert piece of advice.
Essentially, Office 2008 was worse than both 2004 and 2011, so I do not see the reason for an intermediate upgrade, already 4 years and half old (was released late 2007). As 2004 is not usable in Lion, and you will probably upgrade to Lion sooner or later, combined with what was said above, if you want to upgrade you Office 2004, the only rational option is 2011.
The other alternatives are LibreOffice or OpenOffice and iWork, with the notes already sent earlier today.
As about ‘unfreezing’. In my limited tests, Office 2004 works fine on PPC machines, is a lot worse on intel machines, even with latest updates (I assume you installed all the Officd 2004 updates, there were many, perhaps the last one includes all the other previous ones). There is also a docx to doc converter, released just for 2004 users:
http://www.macupdate.com/app/mac/24947/office-open-xml-file-format-converter
If you are in Snow Leopard, Office 2004 should work reasonably well, cannot figure out why it may freeze. Is it updated? There is an Office updater, if not wrong, within Office folder, run it.

Problem with 'Word edit cell.vi' , Inputs transduced with the value of every row repeated

Hello,
Im using LV2013 with office 2013 report tool kit. I am trying to use Word edit cell to input values in table previously created in template .doc.
Indeed, i trying the example Generate report from template and didnt works well. I search for solution and I see it was a problem with previous version but it seems not solve totally in this version for word office 2010.
http://digital.ni.com/public.nsf/allkb/4041ECB5D02BA57D862579A00002FE8D
I checked this thread but i didnt get it to works. http://forums.ni.com/t5/LabVIEW/Problem-with-append-table-and-Word-2010/m-p/2190960#M702610
Any way to solve it?.
Thanks for help.
Fred
Attachments:
error.png ‏32 KB
Untitled 1.vi ‏19 KB
exampleTemplate.doc ‏37 KB

Hello, I solve it adding this to Word_insert_Table.
http://forums.ni.com/t5/LabVIEW/Report-Generation-MS-Word-Table-Bug/td-p/1605170
Thanks.
Open [LabVIEW installation folder]\vi.lib\addons\_office\_wordsub.llb\Word_Insert_Table.vi
There is a nested for loop that interprets the provided string array data and reformats it into a long ASCII string for the copy buffer. It should look like this:
Change the nested loop to look like this:
The changes I've made are twofold:
1. Within the inner loop, replace the "\n" char with a Tab character
2. Just after the inner loop, add a new "concatenate strings" function that adds "\n".

Problems with Late 2011 MBP (catalog corrupt, won't boot from USB/CD)

Hello,
I have had some problems with my Late 2011 MBP running OSX 10.8.x (latest update)
I was using Safari when suddenly my screen froze. It has happened a couple of times before but it usually is either: 1.) a black screen for 5 seconds while nothing works responds and then it continues work like nothing happened, or 2.) just a freeze for a moment which goes away within a few seconds. I have visited the official service and they found nothing wrong with my laptop and said that it may have been just random occurrence. This time it froze and as I waited the fans went crazy and had no other option but to shut down from the power button. Later, when I wanted to boot up, it gets to the Apple logo, the circle spins and the small bar below appears and after a second or two, it disappears and then the computer shuts down. I went to recovery mode and used disk utility to verify and repair the problem (which only works to find out the problem, not to fix it, thanks anyway apple) Heres what it showed:
Verifying volume “nihil”
Checking file systemChecking Journaled HFS Plus volume.
Checking extents overflow file.
Checking catalog file.
Keys out of order
Invalid extent entry
Incorrect size for file .mdworker_2013-07-21-081г41_эartin-RichaѲds-эacBѯok-ѐro.crash.plist
(It should be 0 instead of 4398046511104)
Illegal name
Invalid extent entry
Invalid extent entry
Incorrect size for file .mdworker_2013-07-22-б20303_MartiѮ-RiѣharѤs-MѡcBoѯk-Pro.crash.plist
(It should be 0 instead of 67108864)
File has incorrect number of links (id = 60851670)
(It should be 1 instead of 67108865)
Invalid extent entry
Invalid extent entry
Incorrect block count for file .mdworker_2013-08-04-145002_Martin-Richards-MacBook-Pro.crash.plist
(It should be 0 instead of 1024)
Invalid extent entry
Invalid extent entry
Incorrect size for file .opendirectoryd_201г-08-04-б516а5_MѡrtiѮ-Riѣhards-MacBook-Pro.crash.plist
(It should be 0 instead of 67108864)
File has incorrect number of links (id = 66286495)
(It should be 1 instead of 67108865)
Invalid catalog record type
The volume nihil could not be verified completely.
Error: This disk needs to be repaired. Click Repair Disk.
Verify and Repair volume “nihil”
Checking file systemChecking Journaled HFS Plus volume.
Checking extents overflow file.
Checking catalog file.
Keys out of order
Invalid extent entry
Incorrect size for file .mdworker_2013-07-21-081г41_эartin-RichaѲds-эacBѯok-ѐro.crash.plist
(It should be 0 instead of 4398046511104)
Illegal name
Invalid extent entry
Invalid extent entry
Incorrect size for file .mdworker_2013-07-22-б20303_MartiѮ-RiѣharѤs-MѡcBoѯk-Pro.crash.plist
(It should be 0 instead of 67108864)
File has incorrect number of links (id = 60851670)
(It should be 1 instead of 67108865)
Invalid extent entry
Invalid extent entry
Incorrect block count for file .mdworker_2013-08-04-145002_Martin-Richards-MacBook-Pro.crash.plist
(It should be 0 instead of 1024)
Invalid extent entry
Invalid extent entry
Incorrect size for file .opendirectoryd_201г-08-04-б516а5_MѡrtiѮ-Riѣhards-MacBook-Pro.crash.plist
(It should be 0 instead of 67108864)
File has incorrect number of links (id = 66286495)
(It should be 1 instead of 67108865)
Invalid catalog record type
The volume nihil could not be verified completely.
Volume repair complete.Updating boot support partitions for the volume as required.Error: Disk Utility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files.
I tried to boot DiskWarrior from a USB and a CD, after pushing enter in the bootable device's screen, I get a continuous loop of 3 beeps and I can't boot from either of the mediums.
I also tried the Single-user mode (Command-s when booting) and the /sbin/fsck -fy said that my HD is not completely verifiable. Also, 3/4 of the files mentioned in disk utility are also mentioned in this process, with errors as forrows: keys out of order, invalid index key, invalid extent entries (7 times), incorrect block counts, number of links and incorrect sizes for the foretold files and invalid catalog record type.
The reason why I'm not doing a clean install is that the last few days I've been in the process of deleting unnecessary items on my laptop so I could make a back-up (as for some reason, Time Machine is awfully slow and a new 600 gb backup would take and enormous amount of time, but that's a problem for another day) and as I had not yet reached the backing up part, my data is locked on this (possibly) corrupt HD. How should I advance and what steps should I take?
My first and most important mission would be to get back into my OS to make a back-up. Then I'd deal with the "not being able to boot form USB nor CD" and the TM problem.
Thank you all in advance,
Martin

Before you even start, consider that there may be no Windows 7 driver support for some of the hardware in your laptop. You won't know which hardware devices and functions are unsupported until you find out the hard way. In some cases, a driver conflict could cripple your computer.
Like most OEMS, Toshiba pre-installs Windows 8 to boot with EFI on a GPT hard drive. Your Windows 7 install disc, on the other hand, most likely boots with a BIOS from an MBR. Therefore, your Windows 7 disc will not boot your computer.
You would need to start by performing a low-level format of your hard drive. This completely erases the disc and its metadata. Then you could boot from your Windows installation disc and try to install Windows 7. How successful you will be depends on driver support.
All things considered, you should stay with Windows 8. Next time, more research before you buy.

Problems with word files in pages

I have been able to open word documents in Pages on my MacBook Pro since I got iWork '09 last year. However, I have just purchased an 27in iMac, and I can no longer open word documents using Pages. Anybody have a similar experience, and if so, what's the solution?

Welcome to Apple Discussions
Two things that may not have been done. It is amazing the number of problems these two steps can fix.
First, use the Mac OS 10.6.3 combo updater. This fixes a problem with the Hoefler Text font that is not fixed using the delta update (10.6.1 > 10.6.2).
Second, make sure your iWork applications are updated. For iWork '09 it's Pages 4.0.3 & Numbers 2.0.3. If you're not running the latest versions & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. They must be in the iWork '09 folder in Applications. That iWork folder must be named iWork '09. If it doesn't have the '09 Software Update won't find them & the updaters won't work.

Problem with word 2013 since I tried to share a page through mail

I have window 8 Microsoft 2013
I have tried to send a Word doc using share and mail it, it went through but since this time, I can't close Word and I got this message:
You cannot close until the Send Mail command is finished Switch to the New Message first and either send or close the message. The message went fine and my outlook and cox mail have no mail waiting to be sent.
My outlook works fine it doesn't show any mail in outbox.
I have also this message that I have a e-mail window open? I do not know where to find it and how to close it. I have 2 e-mail account one with Cox.net and the other gmail.com I use either cox or outlook to read and send e-mail.
I hope that you'll be able to see why I can't close Word program.
Thanks a lot,
Christine

Hi,
Do you mean the email was sent out successfully but the problem is Word cannot be closed? Can you see the sent mail in the Sent Items folder?
Does this issue happen to all Word documents? If we end the Word from task manager, and then do it again, can you reproduce this issue?
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Help - Problem with word documents

Hi
All of a sudden I am having problems with documents in my word application. Files I have previously transderred on to my Mac from a memory stick or via email attachments are unable to be altered. i cannot add to a downloaded document that needs to be filled in or alter a date on a letter that I send out each month. I am not very compiter literate.
Beryl

Hi
All of a sudden I am having problems with documents in my word application. Files I have previously transderred on to my Mac from a memory stick or via email attachments are unable to be altered. i cannot add to a downloaded document that needs to be filled in or alter a date on a letter that I send out each month. I am not very compiter literate.
Beryl

Linking Endnote X4 with WORD 2011 for mac.

My Endnote X4 software does not show up in my toolbar of WORD 2011. How do I tackle this problem?

This is a MacBook Air forum.
Try the Endnote User forums...more likely to get an answer there.
Here is the link
http://community.thomsonreuters.com/t5/EndNote/ct-p/endnote

Problems with early 2011 MacBook Pro 13" 2.7 GHz / OWC Mercury Extreme Pro

*Has anyone else experienced issues getting their OWC Mercury Extreme Pro SSD working in the early 2011 MacBook Pros?*
I am having difficulties getting OS X installed on the new OWC Mercury Extreme Pro 240 GB. When I install the SSD in place of the factory HDD and boot from the 10.6.6 reinstallation DVD the SSD is not visible to the installation program. If I quit the 10.6.6 installer and run Disk Utility (from the 10.6.6 installation DVD) the SSD is not visible. If I quit Disk Utility and run System Profiler (from the 10.6.6. installation DVD) the drive is visible and firmware and serial numbers are displayed. So like the drive is visible to OS X but the installer / Disk Utility can not see it.
If I put the SSD in an external USB enclosure it is visible - I can format the drive and copy files to it.
I also tried installing the SSD in place of the factory HDD, putting the HDD in a USB enclosure, booting from the OS X installation on the HDD and running the OS X installer from the 10.6.6 DVD. I was able to select the SSD as the target for the installation and the initial file copy was OK, but when the laptop restarted during the installation the SSD would not boot. The grey folder icon with the flashing question mark was displayed instead. Holding down Option while booting only gave me the option to boot from the DVD.
I also tried resetting the NVRAM and SMC of the MacBook Pro - this did not resolve the issue.
I spoke to OWC support who said they did not know of any compatibility issues with the new MacBook Pros and suggested I request a replacement.
The firmware version of the SSD is 350a13f0

This is my exact problem. I have had 2 of these drives so far and both of them have had the same problem with installation internally. The first one I was able to get operational using the method you described, ie: put the OWC SSD in an external case (FW800 was my choice) and install it there. But I encountered the sleep issues, so I sent it back for a replacement.
The second drive I was finally able to install using the second method, but now the computer regularly locks up. So I'm going to call again and hopefully the third try will work.
Just to clarify. The first drive had sleep issues, but had the older firmware. The second drive had the newer firmware (360 I think it is) and didn't have the sleep issues, but locks up while running.
I'm so irritated on how many hours I've spent on this issue. And their support department, though very nice, wasn't helpful at all. It's as if they never heard of this problem.

Password problem with Word since 10.6.4 installed

Using mac os x 10.6.4 and office mac 2004 updated (student).
I have a word document that I have been using for 5 years with a password. Now it cannot be opened because 'this document is protected by a password with a number (chiffrement) method that is not available in this country'. I have the password, but no access to enter it.
Same problem with back-ups of this document on other supports!!!!!
Any hint anybody?
Jean

Ma femme m'a suggéré d'essayer d'ouvrir le document sur le vieil iBook. Ça a fonctionné. J'ai entré le mot de passe, le docu s'est ouvert. J'ai enlevé le mot de passe et je suis revenu ici sur le MacBook et tout fonctionne. J'ai réinstallé le même mot de passe et ça fonctionne.
J'ai donc récupéré mon document avec mes 5 années de textes. Youppi!
Merci
Jean

How can I create a booklet with Word 2011?

I've tried using Cocoabooklet and Create Booklet. I've also tried on both Word 2011 and Pages (I only have the trial). While Create Booklet works, I'd like to be able to make the pages actual size on word (I tried making the page 5.5x8.5 then setting it up and loading it into Create Booklet but that didn't work), and not have to double my font, etc. in order to have the correct sizes after the program imposes them.

One basic idea that I have used (in any Word processor) is to turn the standard 8+1/2 by 11 paper sideways and set up a two column layout. Each column is 8+1/2 by 5+1/2. Insert column break to move to the next mini-page.
To use this approach without a booklet-maker program, you need to make a dummy booklet and set up the page numbers yourself, which works fine unless your booklet changes frequently. Printers call this "Printers proofs" ( pre laid out pages).
I have tried to use a booklet program like ClickBook in the past, but I had to work WAY too hard to accomodate the software, when it was easier to just lay it out (including fronts and backs of each sheet) myself.

Problems with Word 2011

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