Problem with Word 2013 through VPN

Hello,
From several weeks my company has a problem
with Word 2013 when laptop is connected to the network
via VPN.
Symptoms:
- Word 2013 is opening very slow (even
opening a blank card)
- there are no matter if I try to open blank page or network files
- All other Office 2013 components are working fine (Excel, Powerpoint etc).
- When I disconnect from a VPN, Word is opening properly.
It is not a problem with VPN because:
- Word is opening locally (not network files)
- before we had Word 2010 and it was working smoothly
Does anyone know a similar case
and could help solve this problem?
Regards,
Pawel

Hi,
"- before we had Word 2010 and it was working smoothly" -
Word 2013 might deal with documents in different ways.
Since Word will open properly when you disconnect from a VPN, you might want to start by analyzing the network traffic, VPN connections.
Please try to check the option "Copy remotely stored files onto your computer and update the remote file when saving" in
FILE>Options>Advanced>Save section, and then verify result.
The other thing to check is add-ins. I'd suggest you to start Word in safe mode and see if issue persists:
Press Win + R and type "winword /safe" in the blank box, then press Enter.
Thanks,
Ethan Hua CHN
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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lyncdiscover.domain.com
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Call received via PSTN gateway on response group, answered by desktop client inside LAN - works.
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Call received via PSTN gateway on response group, answered by desktop client outside LAN (behind NAT, DSL router) - works.
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Call received via PSTN gateway on user DID, answered by desktop client inside LAN and transferred to mobile client outside LAN (3G) - does not work.
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Call from desktop or mobile client (regardless of location) to desktop client inside LAN - works.
Call from desktop or mobile client (regardless of location) to desktop or mobile client (regardless of location) - works.
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Hello members,
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Platform: Win 7, RH 11, Word 2013 however, using an existing Word Template that was created in Word 2007.
HISTORY:
Six months ago, an upgrade of RH8 to RH11 took place (smooth, no issues reported). Please note, I have no "easy" way to verify if there was a problem in RH8 (all projects are upgraded, and old builds are backed up on IT server).
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ListBullet
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Word Template (.dot)
ListBullet
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PS - Happy Holidays to you and your families. My Best, ~PM
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Indeed, i trying the example Generate report from template and didnt works well. I search for solution and I see it was a problem with previous version but it seems not solve totally in this version for word office 2010.
http://digital.ni.com/public.nsf/allkb/4041ECB5D02BA57D862579A00002FE8D
I checked this thread but i didnt get it to works. http://forums.ni.com/t5/LabVIEW/Problem-with-append-table-and-Word-2010/m-p/2190960#M702610
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Thanks for help.
Fred
Attachments:
error.png ‏32 KB
Untitled 1.vi ‏19 KB
exampleTemplate.doc ‏37 KB

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Hi,
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It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
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         |   UC520   | ------------------------ |     861     |
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