Process for return of Components after sales

Dear Gurus,
Plz inform regarding the following process:
We require a process for return of the components ( part of the Finished goods that is sent to the customer) after the same is being returned by the customer and then that needs to be replaced by a new part. Please inform how to take the material back in our stock and send a replacement in respect of the same.
regards
PUB

Hi,
Are you trying to say that first you sell material to the customer.
Then your customer returns that material and then you do the modification to the material.
And again send that material to the same customer.
Is this what you are trying to say.
But what about the price where you want to accommodate your pricing.
The material which you are sending after rework is it free of charge delivery or you are charging some amount.
You can do the process as follow
Sales order u2013 delivery u2013 billing document u2013 return order wrt billing document u2013 done the PGR.
Now create new sales order for the newly created material after rework.
You have to create the sales and distribution BOM for your new sales order.
In that you can give the details about the return material also.
So that BOM will be exploded in the newly created order.
And the pricing you can do as per you want.
If its not working then please explain us the whole scenario for the better reply.
Regards
Raj.

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Hi All,
Can some one tell me the process, what we need to do if the Subcontractor does not return our components within 180 days?
Please give the details step by step.
Regards,
Sattuj

Hi Sattuj,
If the subcontractor doesnt return the component within 180 days u need to follow following steps-
1.TCode-j1if13.-Complete/Reversal/Recredit- Reverse challan.
All duties will get reversed.
2.TCode-j1if13.-Complete/Reversal/Recredit- Recredit challan.
All duties will get recredited.
3.Create GR for the purchase order and provide the reference of Challan created.
4.Reconcile and Complete the Challan
5.Check RG23A part 2 entries for transaction type 57NR and 57RC in table J_1IPart2
6.Extract RG23A Part 2 register and download the entries in excel through J2I6
Hope this helps.
In case of any clarification please respond back.

PM and MM process for work order components

Hello PM Gurus,
Please review the business process below.
A work order was created for a maintenance job and non-stock materials were added as components to the WO.
Then the WO was released and purchasing requisitions were generated and then PO was created.
And then mateirals were GR'd and the PO was invoiced.
And finally the job was done and the WO was set to TECO or CLSD. And at the same time, all components were flagged for deletion from the work order and consequently all related purchasing requisitions were flagged for deletion as well.
Anything wrong with the process?
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Check [thread|PR Marked for deletion after Business Complete] and [search|http://forums.sdn.sap.com/search.jspa?threadID=&q=PR+deletion&objID=f159&dateRange=all&numResults=15&rankBy=10001]
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Process order cancellation or reversal after sales order delivery has b

hi,
here we got one issue as user made mistake in assigning profit center in the material master of a material. when the process order execution is over, delivery has been done for a sales order. then user came to know that documents generated in the profit center assigned in the material master. but actually another profit center is supposed to be assigned.
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Hi
yes you can revoke closing of process order
Go to Cor3 go to process order header
process order >>> functions >> restrict processing >>> Revoke closing
again go to Process order >> functions >> restrict processing >> revoke Tech. completion
after tht you can change your profit center
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Process for Returns the goods to vendor

Hi All
Can any body please guide me in the below Returns process:
1) Goods returned from the customer and placed in to returns storage loaction, then to perform the returns process to vendor for the goods which are at returns S Loc.
2) Goods recieved from vendor and performed Quality check and found goods are in damage condition then posted to blocked stock to take the decession about the stock.Decession has been made to return ths stock to vendor then the Stock from Blocked Stock has to be returned to vendor.
Regards,
Laxmi

Hi,
Point No 1 -
You can post the delivery with reference to PO in MIGO transaction using Mvt type - 122
OR can create PO with return tick with Mvt type - 161.
If you choose to post W.R.T PO,You can post substitute delivery W.R.T. return delivery document by using reverse posting with Mvt type - 123.
Point No 2 -
Here now you have posted the stock into block stock.
You can post the return using movement type 124 - return delivery from goods receipt blocked stock.
you can reverse the rweturn delivery doc to post the substitute delivery again into block stock.Finally move the stock to unrestricted using 105.
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Vivek

Process for Return Delivery and Capture Excise

Dear All,
I have done GR for 10 Qty and created Excise Invoice for the same, now I have to reject 5 qty out of 10, so I have done it through Return Delivery movement type 122.
Now My question is how to adjust 5 qty and its amount in in Excise Registers.
Regards,Vivek

HI
after performing 122 movement type
now use t-code J1IS ,click on create and give material document of 122 movement type there give plant ,excise group ,series group and vendor
for more info check following link
[Return to vendor with excise duty..?;
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Chilly Charly (aka CC)
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After sale service scenario

Hi experts,
CS is not configured. In SD, is it proper to handle the business below? Or, any other better solutions?
Scenario: ABC company sells their mobile phone components to BBB customer. BBB provides end-customers with maintenace service of mobile phone. After providing service, BBB returns the components from end-customer to ABC. ABC returns the money to BBB, depending on how many components are used. Meanwhile, ABC pays BBB for service fee.
Solutions:
1. Use normal sales recycle (sales order, delivery, etc.) to reflect selling business.
2. Use normal sales return to reflect returns business.
3. Financial department directly make A/P for BBB (service fee).
Special scenario: BBB returns the components to ABC for maintenace. After maintenance, ABC returns the well-repared components or another new components to BBB. If it's whithin the quality guarantee period, no need payment.
Solutions:
A. For return old components, use consignment orders (consider BBB as vendor) in purchasing.
B. For return new components, use sales returns to reflect returns business, sales recycle to reflect new delivery to BBB.

Cathy,
The following are the rough idea on your requirement.
Scenario: ABC company sells their mobile phone components to BBB customer. BBB provides end-customers with maintenace service of mobile phone. After providing service, BBB returns the components from end-customer to ABC. ABC returns the money to BBB, depending on how many components are used. Meanwhile, ABC pays BBB for service fee.
Solutions:
1. Use normal sales recycle (sales order, delivery, etc.) to reflect selling business.
Case a: you are billing all the devices to BBB, it is ok.
Case b: If you are billing only the qty of devices sold to the End customer, it is good to use Consign process Fill up, Pick up, Issue, Return processes.
2. Use normal sales return to reflect returns business.
Case a: you are billing all the devices to BBB, it is ok.
Case b: If you are billing only the qty of devices sold to the End customer, it is good to use Consign process Fill up, Pick up, Issue, Return processes.
3. Financial department directly make A/P for BBB (service fee).
+Case a: ABC not interested to capture the cost of repairs (labor + materials) during the transaction, Enter a sales line item with Service material with Pricings and bill as in normal sales cycle+
Case b: ABC interested to capture the cost of repair, go for Return Repair process
Special scenario: BBB returns the components to ABC for maintenace. After maintenance, ABC returns the well-repared components or another new components to BBB. If it's whithin the quality guarantee period, no need payment.
Solutions:
A. For return old components, use consignment orders (consider BBB as vendor) in purchasing.
B. For return new components, use sales returns to reflect returns business, sales recycle to reflect new delivery to BBB.
Copy and change the order type RAS (without service order in back ground), with Repair procedure replacement for your requirement . Enable the QM to the materials, get the return materials in the Quality stock. UD of QM may be repairable / scrapped.
If it is repairable repair and send the material back to BBB. If Scrapped, replace with new material.
Revert it if you need clarifications.
Babu

Return Process for Depot Excise Billing.

Hi,
We are following Depot Excise Billing Process. Where we are using Stock Transport Purchase Order Process for transferring the goods from Mfg.Plant to Depot.
Now, we require return process for returning the Goods from Depot to Mfg. Plant. Please also confirm Excise Register needs to be updated? If yes, please tell us the transaction for the same.
For satisfactory answer ful points will be rewarded.
Thanks and Regards,
Dilip Shende

Hi Murali,
I have followed the procedure given. However, in J1IEX transaction system gives me error message "Excise Invoice 9001000027 28.05.2008 of plant 410027 does not exist"
Where Excise Invoice 9001000027/28.05.2008 is the number generated in T.Code J1IJ. And 410027 is Vendor code.
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Dilip Shende

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Can we create Release strategy for Return PO's. ?
Regards
Sunil

Hi,
The process for return PO is:
Process:
- Create a return PO
- Create a outbound delivery
- Goods issue
Release Strategy can be created for All Document Types as Document Types being one of the determining factors for Release strategies. So under Classification data Characteristics which we maintain determine the release strategies for a Particular Purchasing documents. Actually it depends on your Business case that for what all documents you want to have a release strategy config.
regards,
Prashant Rathore.

Allow dialogue processing for IDOC_INPUT_ORDRSP

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After looking into this further I have found that the TBD51 table should not have been changed. There is actually no way using the standard inbound FM to allow dialogue processing for this particular one. The logic does not exist in the program. We are going to look into workflow to see if there are some business objects that will allow us to perform what we need to do.

Return sales aftr credit for returns inv........

Hi !!!
Can any body suggest me in return sales proces after ret delv and credit for returns invoice
wht will be the further flow excise invoice in this scenario as , it mean how can i update the previous (in normal sale ex inv to this return process) excise inv.
Regards,
Balu

> Hi !!!
> Can any body suggest me in return sales proces after ret delv and credit for returns invoice
> wht will be the further flow excise invoice in this scenario as , it mean how can i update the previous (in normal sale ex inv to this return process) excise inv.
Normal sale Process
a) Sale Order
b) Delivery
c) Picking (if necessary)
d) Commercial Invoice
e) Excise Invoice
Returns
a) Create return order with reference to commercial inv
b) Create return delivery Movement type you can use 651 or 655
c) Generate Credit note
d) Do excise adjustments in J1IH
PLease awd points if resolved

Returns Process for Customers

Hi,
I understand about the Standard Process of Return Sales. After Creation of Return Sales Order and creation of Returns Delivery with reference to Returns Sales Order things are clear.
My Question is after Creation of Return Sales Order we need to create Credit Memo for the Returns happened. System is giving an Error. When observed in Copy Controls from Sales Document to Billing Document VTFA I have not found SAP Standard Copy Controls i.e. RE to G2 such that I can configure with my Document Types.
Can some one suggest a Solution how to create a Credit Memo wrt Returns Order.
Regards
Hari

Hi
Welcome to SDN
Standard SAP return process from the customer
RE is the return sales order type in VOV8
LR is the return delivery type in OVLK
RE is the returns billing type in VOFA It is RE billing type and not G2 ( These two settings are configured in VOV8 for RE sales doc type)
When you do a return sales from the customer with RE sales document type the item category determined will be REN
If you go the config of REN in VOV7 the billing relevance will be order related billing
This means that you have to do return billing RE referencing your sales order created with doc type RE and not delivery
This means the copy controls in VTFA should be properly defined between source sales doc type RE and tgt billing type RE at header level and for item category REN (it is already readily available in standard no need to worry)
This RE billing type is also a credit memo only used for returns
So when you create a return sales order without doing return delivery and PGR you can do return billing
The delivery part can be done later
This is how SAP has defined the return process
Based on the business requirement you cal also customize to match the needs
So in returns the billing type is not G2 and it is RE
Regards
Raja

Return delivery process for Individual PO

Hi,
what is the process of returning an item to Vendor and what g/l accounts does it hit?
This is concerning Individual PO process (customer -> client -> vendor; vendor delivers to client then client delivers to customer)
I know the process is supposed to reverse g/l postings that were affected during goods receipt, MIRO, outgoing/incoming invoice
but i'm not exactly sure about transaction code involved. Can anyone help?
case 1) goods receipt posted (reverse: CREDIT inventory account, DEBIT GR/IR account)
case 2) goods receipt posted and incoming invoice posted (reverse: CREDIT inventory, DEBIT GR/IR, cancel incoming invoice)
case 3) goods receipt posted, incoming invoice posted, payment to vendor posted
            (how do we reverse posting to account payable and cash account here?)
case 4) goods receipt posted, incoming invoice posted, payment to vendor posted, customer invoice posted
case 5) goods receipt posted, incoming invoice posted, payment to vendor posted, customer invoice posted, customer invoice paid.
           (how do we reverse posting to account receivable and cash account here?)
I think i have case 1) and case 2) down but i'm not sure what transaction to use for case 3 - 5.
How is account payable and receivable, inventory account, GR/IR, Cost of Goods Sold, and cash accounts going to be reversed?
Thanks.
Quyen

Hi
what is the process of returning an item to Vendor and what g/l accounts does it hit?
genral process is
Create a PO with Returns indicator flagged for the Line item
Perform the Goods receipt of return PO using transaction MIGO (movemnt type 161)
Credit - Invenotry Account
Debit - GR/IR account
Perform the Vendor Invoicing in MIRO
Select the Document type as Credit memo instead of invoice
    Debit - Vendor Account
    Credit - GR/IR account.
In Individual PO process the same is performed but with account assignment of Returns sales order.
I have not understood the cases but i tried to answer your question upto an extent, please let me know if you have further queries
Thanks & Regards
Kishore

Process for return of Components after sales

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