Processing routine does not exist

Hi,
I'm trying to print a form using messages, but when printing, I get the error 'Processing routine ENTRY in program ZBONLIVRAISON does not exist' in the processing log.
Print preview works fine.
But I DO have a form ENTRY defined in my program ZBONLIVRAISON, like this:
FORM ENTRY USING return_code us_screen.
  PERFORM GETDATA.
  PERFORM PASSDATA.
ENDFORM. 
and when I define the processing routines in NACE, I can select the FORM ROUTINE 'ENTRY' using F4.
So I don't know what the problem can be. Does anyone have a clue?
THX!

Hi
What is the application for which you have assigned the form in NACE?
Regards,
Vishwa.

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         at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
         at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
         at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
         at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1096)
         at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1037)
         at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:145)
         at com.thortech.xl.webclient.security.CSRFFilter.doFilter(Unknown Source)
         at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)
         at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)
         at com.thortech.xl.webclient.security.SecurityFilter.doFilter(Unknown Source)
         at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)
         at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)
         at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:87)
         at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:832)
         at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:679)
         at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:566)
         at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:478)
         at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:90)
         at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:748)
         at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1466)
         at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:119)
         at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
         at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
         at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:102)
         at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1818)
         at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
         at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
         at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
         at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136)
         at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:195)
         at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:743)
         at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:873)

    Process instance with key '0' does not exist
    Such issue typically appears when the Provisioning is initiated without "Auto Save" i.e. before ORC_KEY entry goes in the OIU table...
    Second possibility can be that the mandatory attributes in the process form are not populated..
    Third possibility can be that the Status is Waiting... And Resource is dependent on another Resource...
    Are you able to Direct Provision the account? I mean without raising Request Based provisioning?
    Please give us following details:
    (1) Resource Profile:-status of Auto Save
    (2) Approval Process:- status of Auto Save and Auto Pre-Pop
    (3) Prov Process:-status of Auto Save and Auto Pre-Pop.
    (4) Is the object form properly populated?
    (5) Is the Process form properly populated?
    (6) Any Exception occurred during Approval process?
    (6) In the OIM Database, fire the following query:-
    SELECT OIU.ORC_KEY
    FROM OIU, USR, OBI
    WHERE OIU.USR_KEY=USR.USR_KEY
    AND UPPER(USR.USR_LOGIN)=UPPER('ABCDEFGH_USER')
    AND OBI.OBI_KEY=OIU.OBI_KEY
    AND OBI.OBI_KEY IN (SELECT OBI.OBI_KEY FROM OBI,OBJ WHERE OBI.OBJ_KEY=OBJ.OBJ_KEY AND
    UPPER(OBJ.OBJ_NAME)=UPPER('AD USER'))
    This will show whether any proper ORC_KEY was generated for this resource instance..

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