Profile notifications and customizing contacts

Hi Everyone,
I hope someone can help me with following issues:
1. When I change ringtone, volume vibration and LED settings (on or off) on one of the profiles, it automatically changes on the other profiles as well. I simply cannot set different ringtones and other settings
for different profiles, which is really odd.
2. When I'm customizing contact, there is no "silent" mode for the phone or for the messages.

Hey ssarkissov,
Welcome to the BlackBerry® Support Community Forums.
Changes that are made to notifications are globally to all all modes, each mode can not be customized. Currently when customizing a contact you cannot set the volume for this contact to silent.
Let me know if you have any questions.
Thank you.
-HB
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