Business activity and customer contact

I have a requirement , When we create a Business activity in CRM that should should create and maintain in ISU( R3) as Customer contact with the same number range ..
Like wise if I create a customer contact in ISU that should create in CRM as Business contact with same number range..
Please suggest me what all the customizations required for this ?
Thanks & Regards,
Rahul D

Hi,
If this is a Characterstic defined - definitely this will be getting populated from Billing document in SD Module. Secondly, there could be a derivation rule defined as per your configuration. Derivation rules can be checked in Transaction code - KEDR.
Thanks
Murali.

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How to update Activity of Customer/Contact

Hi All..
I am Abap Consultant and i need develop a report to Update Activity for customer/contact using bapi FM.
can you please tell me what is Activity of customer ? is it similar like Partner Functions?? where we menstioned this PF for a perticular Customer? any t code to change this partner function for a customer? is it my changes are update the table KNVP (customer Partner function table)?....
any bapi function module is there to change/update the activity of customer?
thank you in advance,
Madhu.

bapi function module is there to change/update the activity of customer?
Edited by: madhubabu rao on Jan 29, 2009 12:13 PM

Difference between business activity and service process in transaction

Hi Friends,
Can anyone explain me the difference between business activity and service process in transaction category of service desk
Thanks & regards,
Shanmugam Balamurugan

Hi,
Activity means e.g.. sales call, customer visit etc.
But service process means after you sale your product if some service related issue arrives then that is taken care by this transaction.
Inspire by rewarding.
Regards,
Nikhil

What is the diffrence between business Activity and task?

Hi plz explain business activity and task
Madhavi

Hi Venkat Mallela,
Sorry to say this, but you must stop rewarding your own threads. A user registered today (10/25//2007) and posted many threads and always rewarded you as thread completed. I dodn't think it is a coincidence.
If every SDN member starts playing this dirty trick, then there is no meaning to use SDN. SDN is for the people who share their good project experiences by helping other members by answering the issue.
As I mentioned before, I should take up this issue with SAP officials if this happens again.
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Hope you understood the voice of other forum members like me.
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Difference between Business Partner and Customer in ISU?

Is there any difference between business partner and customer in ISU?
if yes then wht?

Hi,
Yes Business Partner is a broad term used in ISU for various roles. A business Partner can be a Customer for company, an employee or even a vendor.
It depends on what role business partner has been given. Initially by default all Business Partners are assigned a default role "Business Partner (Gen.)". Later it can be changed to any role like Employee, Vendor, etc.
Business Partner with role "Contract Partner" is normally the end Customer which I believe you are referring to.
For more info on Business Partner, please check below link:
[Business Partner Master Data|http://help.sap.com/printdocu/core/Print46c/en/data/pdf/CABP/CABP.pdf]
Thanks.
Ravi

Difference between Business Partner and Customer Master repository

What is the difference between Business Partner and Customer Master repository ?
Is the Business Partner repository to be used in case CRM is also in landscape ? or Customer master repository is good enough ?
Sandesh

Hi,
If the landscape has both CRM and SAP ECC a business partner repository model should be good.
If it has ECC alone.a Customer Repository is needed.
But when there are many legacy systems which also contains master data fields, the standard business repository provided by SAP wont provide a good solution as it wont cover the legacy master fields..In this case its better to go for a customized repository and you can use the standard repository as a reference.
Thanks

Create new transaction (Business Activity) and assigned to user Problem

Dear sir,
We already have the business activity with in T-code : CIC0, The transaction is ZACT1 and assigned to user group1 . It's working fine. However when I copy something from transaction ZACT1 and create to be T-code : ZACT2 . and assigned user group2. There is the problem that when log on to CIC0 . It is the authorization from for transaction ZACT1. WHen I go to su53
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Thank you and best regards,
Vimol

When you create new transaction variant, original transaction remains as it is. During creation of transaction variant, when you go to one by one screen, screen variants are created. It uses variant name and can be see on each screen on the top.
Once you complete trasnaction, you start using this transaction variant instead of original transaction. In SHD0, there is button on the top 'assign screen variants' which allows you to assign all screen variants created above. You can refer help file which i think has procedure to do this.

Business unit and customer assignment

Frnds
whr do i assign business unit to customer?
I have one customer assigned to a wrong Business Unit and i need to change it.
so can you please tell me whr can i do that?
thanks

Hi,
If this is a Characterstic defined - definitely this will be getting populated from Billing document in SD Module. Secondly, there could be a derivation rule defined as per your configuration. Derivation rules can be checked in Transaction code - KEDR.
Thanks
Murali.

Table containing link between SAP REFX Business Partner and Customer

Hi,
I am stuck up at a requirement wherein i need the name of the table in which i can pass REFX Business Partner number and get the corresponding Customer Code in the output.
Can anyone help me in this regard.
Thanks in advance
Pankaj Wadhwa

Hi Pankaj,
release 470: table BD001 contains link between partner and customer
SAP ERP: table CVI_CUST_LINK contains link between internal partner guid(!) and customer
Partner guid is field in table BUT000.
Hope that helps.
Regards, Franz

Profile notifications and customizing contacts

Hi Everyone,
I hope someone can help me with following issues:
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Hey ssarkissov,
Welcome to the BlackBerry® Support Community Forums.
Changes that are made to notifications are globally to all all modes, each mode can not be customized. Currently when customizing a contact you cannot set the volume for this contact to silent.
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Why is it saying my redemption number is not activated and to contact customer service?

I bought this yesterday from my school, got the email to my account now its telling me my redemption number is not activated.

Photoshop Elements is not part of the Cloud, I will move this to that forum
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements or
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Poor business practices and customer services

Best Buy, that's a LIE! Shoppers beware! I purchased a Sony theatre system from Best Buy, store #251 at 8290 W. Bell Rd, Glendale, Arizona, which was on sale for $249 ($10 less expensive than Walmart), 12-days prior to my wife's birthday. I gave it to her on her birthday and attempted to return it within the 14-days of actually giving it to her, but past the 14 days from original purchase. I brought the item back to the same store and Best Buy told me they won't accept the return and for me to just keep it, they will not accept a return. It was in perfect working condition, but for some reason they said even if it wasn't working I had to give it to their 'Geek Squad' to repair it. Even If it wasn't working I would've wanted a new replacement under 1-year warranty. This was something very strange I never heard of before from any retailer. It was working fine, so this wasn't an issue, but I was puzzled to hear them say something about their replacement policy. Wow, watch out when you buy a product, you never know if it's new, used or repaired! I also contacted customers service by telephone on several occassions and they regurgitated their written policy of no returns past 14-days. I explained that I am a totally disabled veteran with limited income, plus my wife has been battling cancer that spread to her lungs and that she has been undergoing chemotherapy, plus she was hospitalized three days the week prior and two days the next week and several additional times since, due to the chemo treatments. I explained to them I believe they should be flexible and compassionate, use good will and good faith to accept our return because of these circumstances beyond our control. I asked them, what is someone to do when they purchase an item, that's on sale, in advance of someone's birthday, Christmas, anniversary, wedding, etc., and it's past the 14-day return policy and they try to return it. I received no answer. After requesting to speak with a supervisor and explaining all this information and requesting they allow us to return the item, Best Buy stopped all communication with us! We haven't heard a word from them and we are now left with the Sony system we cannot use. They show total disregard for both my wife's and me and totally lack of customer service and appreciation in the entire matter. They seem to be only concerned with the bottom line, greed and Money! I'm totally disgusted with their policies and business practices. They don't care about the customer, only the bottom line, lining their pockets with our hard earned money! I may have saved $10 at Best Buys price of $249 versus Walmarts price of $259, but it cost us $270 for a product that is useless to us, just becuse they will not allow us to return the item. cheaper doesn't mean BEST BUY! I never had a problems returning any items to Walmart!!!

Hello Ken1,
I was very disheartened to read of your wife's condition and I my best wishes go out to her. I also wish to thank you for your service and sacrifice for our country. I was further dismayed to read that your intended gift of the home theater system didn't meet your needs and that you weren't able to return it as expected. Certainly causing you aggravation was never our goal.
As published on your original receipt, our website, and posted in your local Best Buy store, our Return & Exchange Promise allows for a return or exchange of a product within 15 days of purchase (30 days for My Best Buy Elite members and 45 days for Elite Plus members). Outside of this time frame, we are unable to offer a return or exchange.
I'm grateful that you took the time to write to us and for your feed back on our Return & Exchange Promise.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
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CRM Business Partner and Customer Mapping

Hi,
I wanted to know, how do we find out, that a BDOC of type BUPA_MAIN in SMW3_BDOC will be a customer or a Business Partner.
Is there some way to know this thing.
Regards,
Rishav

Hi Rishav,
Here is how you can find it out.
In transaction smw01, you get get the BP number. In trancaction BP in CRM. you can check the role of the BP. Then you can check the clasification that is mapped to this role of BP. Then in ERP go to transaction PIDE and check the mapping from from CRM->ERP. There you can find the Account group mapped to this classicication.You can find all the customer account groups in ERP using transaction OVT0.
All these account groups would be mapped to customers in ERP.
Hope this clarifies your query.
Best Regards,
Shourav

I tried to activate an iTunes card on my ipad, and got and error saying it was not activated and to contact tech support.

I tried via iTunes and via the App Store with the same problem each time

If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

The redemption code they sent me in an email does not work...it says it is not active and to contact the store i purchased it from? Adobe is the one who sent this to me and i cannot get in touch with anyone. Very frustrated

Does anyone have any suggestions?

Photomum2014 did you purchase a redemption code though http://www.adobe.com/?
I would recommend reviewing Redemption Code Help. If you continue to experience difficulties then please contact our support team at http://adobe.ly/1aYjbSC.

Business activity and customer contact

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