Proof of Payment Email

Help! The proof of payment email address I was given by (& repeated back to) a Verizon rep is NOT VALID! ([email protected])

Thanks, you're such a sweetheart for explaining this to simple little ole' me! I HAVE called that # & every other # Verizon has & have spoke to them more in the last 24 hours than I have my own family. I've even been on hold so long that I was hung-up on! It's sad when even a human being in the customer service department cannot give you the correct email address for their company! Verizon needs to get their act together.

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I have paid for the annual service and and unable to use it? I have proof of payment and a welcoming email, however when I log in it say's I have the "free" option???

I have paid for the annual service and and unable to use it? I have proof of payment and a welcoming email, however when I log in it say's I have the "free" option???

Thank you for purchasing a subscription for Adobe PDF Pack.
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The link in the email takes me to: https://cloud.acrobat.com/?trackingid=ISNAI

Proof of payment

Hello, I have made a purchase on Ebay and at the checkout I have choose the option to pay via Credit card. Ebay processes this payment by "payments processed by payPal" so I didn't used my PayPal account to pay for it just my credit card. Now I need the proof of payment but I cannot find it anywhere.... it's not on my paypal account history, on my banck account I can see that the transaction has been made but that' not enough proof of payment.... Is there any way to have see and have the transaction ID? Where can I get it? Thanks!

Thanks, you're such a sweetheart for explaining this to simple little ole' me! I HAVE called that # & every other # Verizon has & have spoke to them more in the last 24 hours than I have my own family. I've even been on hold so long that I was hung-up on! It's sad when even a human being in the customer service department cannot give you the correct email address for their company! Verizon needs to get their act together.

How do i save a proof of payment off of a safari tab, IPAD?

I got a proof of payment open on one of my tabs on safari, but it doesnt want to give me and option to save it - it only keeps on looking for a printer.
How do I save info from a tab on safari from my Ipad?
any info would be much appreciated,
cheers

The easiest way would be to grab a screen shot.
Press the Home and power buttons at the same time for a moment and let them go. The screen should flash and a shutter noise should be heard.
The Screen shot will the be visible in your Camera Roll in the Photos App.

I already paid in full for a year subscription.   However, I just received a Thank-you-for-your $29 payment email.

I already paid in full for a year subscription.   However, I just received a Thank-you-for-your $29 payment email.
Please don't bill me twice. Correct the situation.
I have to say that your subscriptions and payment setups have been trippy for me.   This is not the first problem I've had with you in the payment arena.
I LOVE your products. I do not love your billing dept.

This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Problem with payments email-but I made a one off 5...

Today I received an email from Skype saying problem with payments email. I don't understand why I received this year when I made one off 5 year subscription. Who can I contact in Skype to resolve this issue? The subscription will end in 3 days. And we should have 3-4 years subscription to go. Please help.

lotusflower66 wrote:
Today I received an email from Skype saying problem with payments email. I don't understand why I received this year when I made one off 5 year subscription. Who can I contact in Skype to resolve this issue? The subscription will end in 3 days. And we should have 3-4 years subscription to go. Please help.
you may need to contact customer service regarding that matter.
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
hth.
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
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OT: PayPal 'from' notification of payment email

Does anyone know if its possible to change the 'from' email status when Pay pay sends a confirmation of purchase to the buyer?
At the moment I'm getting from: Service (which is a bit undescriptive) Ideally I'd like it to be the client's business name - from: Business Name
Cheers
Os

pziecina wrote:
Hi Os
You can also use the ipn notification from paypal just to decrease the number of tickets available in the database. But this would require that all the tickets are the same price and the same venue, (the divide by ticket price for more than one ticket problem).
Yup....looked into this but unfortunately the ticket prices range: Adult, Senior, Child so it looks impossible given the limited data that ipn can send back.
pziecina wrote:
As I said yesterday, the only real way is to have your own shopping cart. But as you are in the EU, (U/K based) you have to register with data protection as you would be storing customer details. You do not have to store or process credit card details though as this is all handled by paypal for you.
Even with your own shopping cart (I can use something like fastcart.co.uk which links to World Pay and uses a similar solution of passing the variables via a link rather than a form that Pay Pal does) I still don't see how to get the information back from World Pay which would allow the database to be updated. They use a similar 'pingback' but I don't know how limited that is.
pziecina wrote:
What you are trying to do is the norm. for sites selling more that one item and yes, it does often prove to be an headache.
I bet the majority of websites that link to Pay Pal don't even store any information in a database. So as I said there must be thousaands of merchants facing the issue of people buying when they have no stock available before they can whip the product offline.
pziecina wrote:
Have you though of reading, (and using the download code) http://www.amazon.co.uk/Effortless-E-commerce-MySQL-Voices-Matter/dp/0 321656229/ref=sr_1_1?s=books&ie=UTF8&qid=1347636561&sr=1-1 , as it is relativily simple to follow book, (will get you up to speed in less than a week) and covers 95% of what you are trying to do, (inc. ipn) the code requires a small amount of modification to fit individual sites but it is a 'cheap/simple' solution?
PZ
OK, I'll look into this over the weekend and see if I can make any sense of what is going on. BUT if the tickets are all required to be one price its a pointless exercise, no?
Thanks for your input. I'm learning stuff even though its proving to be of little value at the moment!

I have been really messed up and defrauded by your employee. I have the email proof through this site, besides witness's.

I have a record of my email and post regarding my problems with Internet Explorer 11, with my Windows 7, not working and connecting to other sites not nearly working as well as Int. Explorer 10. I was just told by support since I didn't have a case number,
I had no proof. My email account in Microsoft is the same as with Verizon. So, I have proof on this site. Now, after I posted my complaint reg. Int. 11 not working nearly as well with my Windows 7. An employee from Microsoft took control of my computer for
the 2nd time without notice. I was SO VERY clear about wanting to go back from Int.Ex. 11 to Int.Ex.10. An employee actually restored by computer without me asking from 10 back to 11, after I had some issues with hackers. As stated in my emails to you, Int.
Exp. 11 never seemed to be very compatible in working with the add-ons and communicating to other sites. The guy who took over my laptop without permission, I thought was helping, ignored everything I asked for. I worked through the night and for about 10
hours with him. I had to make 16 backup/restore disks, per him doing all the actions through Homegroup. I didn't even know u could take over my computer controls without permission. He made changes after changes, while I mostly kept my hands off the keys throughout
the night and the day yest. I was just putting in disk after disk when it would pop out and he had the notice keep popping up, when he wanted me to change disks. I have not slept or ate for two days, cuz I kept working through hardcore stress. I didn't even
follow what changes he was making cuz it was going to fast with things popping up everywhere. I would just have to ender Adminstrator ID and enter a few items. I did not make an alteration, cuz I did not want to mess it up. He completely ignored my email/post
about consistently wanting to go from Int. Exp. 11 back to 10. I was so ill and tired, that I could barely keep up. After working with him, by just inserting disks mostly, I sent an email at the end to Microsoft saying that I don't think his repairs would
work. This due to many issues, but mainly still not getting the add-ons for my different drivers. I had Google Chrome, Bing and the Int. Exp. 11 I wanted reversed, cuz he still could not get all the add-ons to work, with red checks over them and saying disabled,
as long with other issues. I just kept having to put in my Adminstrator passwords and he used my guest access as well, which I never use. I was so frustrated. NOT NEARLY AS UPSET AS A FEW-FIVE HOURS AGO, when I found it was worse than ever and the main
thing I complained about and asked for, Int. 11 going back to 10, did not happen at all. There was just Int. Exp. 11 and he even took off my Google Chrome. I had no idea that my computer could also look different with different users. Icons being larger and
in different places. It upset me horribly because I am ill cuz the stress I have been under and have not even ate since this began. I have proof via emails and also spent 10 hours following his lead. I had no idea, when I turned my laptop back on, it was NOT
ONLY NOT WORKING CORRECTLY, BUT HE KEPT Int. Exp. 11 and never made the change. There were so many pages up, I could not see what he was doing. It took me 16 disks to just copy all the stuff in the drive. I also used tried to use the small cards, when the
disks went way too fast. Now, my laptop is worse than even, with things saved all over my files, where I have no idea of what is what. He typed in the names to these backup files and I was too sick to keep up at all. I was so exhausted and sick at the end,
I was just glad he was done. Like I said, I sent an email while he was still working on the issues, to you saying that it does not look good at all and would probably not work. He closed the approx. 20 windows that were open quickly, when the last disk backed
up all the changes. I was feeling so horrible, I had to just shut the laptop off and pray. Then, after resting for hours, I turn it on to find NO Int. Exp. 10 and still Int. Exp. 10. Many of the add-ons issues and a bunch of other things were worse than
even. I called in for help, he was pretty rude, cuz I was/am exhausted, sick & upset. My laptop is arranged differently and also does not function correctly. I could have just uninstalled 11 and installed 10, like I asked about in my email. My files even
said Int. Exp. 11 going to Int. Exp. 10. He ignored me and also left my computer way worse in other ways, with software uninstalled and items rearranged. The guy who I spoke to a little while ago said I had no proof I even worked with him. Not only do
I have records of what was sent, I had people swing by and they saw what was going on. I was complaining to them how exhausted/sick I felt for being up so long w/o food, while feeling helpless. The guy I just spoke with gave me case #1278021415. My email sent
you guys while he still controlled my computer is through Microsoft. So, I am certainly not some crazy guy. I actually have been able to fix issues by hackers, etc., worse than this before. Now, my computer is way jacked, I need to work in a bit, and am so
sick over this. Plus, I will probably have to hire someone to reverse all this horrible damage done. I cant believe even the computer looked different under my Admin. name & guest name. So many issues that I did not have and he did not even listen to what
I wanted to change. I could have swithed 11 to 10, but I wanted to know the effect it would have on Windows 7 and docs, if any? I believe he worked on it so long, cuz he felt bad for going into my laptop the day before, without any notice, and restoring my
computer back from Int. Exp. 10 back to 11. He was trying to help, but I did not even ask for any at that time. Now, my computer is jacked, I don't really trust all the backups disk/files, cuz so many. I could tell he knew what was saved where though. He did
it all. I just was assisting, watching and trying to keep up with copying the info and putting in disks. Now, I am stuck with a messed up laptop and your tech wanted money from me, after your guy messed up my laptop bad, crazy things changed in 2 different
settings/names and I have been not able to eat or sleep now for two days cuz of this. Then, your guy questioned if I was telling the truth. I have lots of property and am successful. I just didn't feel I should pay a company for unauthorizingly changing and
breaking my stuff, while making me stressed and ill. I have 2-3 techs that handle issues, if I don't feel like dealing with them, but I actually know what to do on computers pretty well when not sick and rushed. I am no tech, but certainly no idiot. Its not
hard to see things were not going well with red warnings all over the place and saying add-ons were disabled with big red marks over them. I am sure your tech knew, that is why he closed it so fast. Why did he not even try to change what I asked in my email??
He completely ignored me and now I am ill and have a laptop way worse. Suppose to do some work in a bit, but I am so exhausted, hungry and back issues from all this typing leaning over (had X-rays a few weeks ago). I don't know what to do at this point off
exhaustion and also being questioned if I was making it up or something. I have witnesses and the email. My headed on email that I sent through Microsoft is I want to go from Int. Exp. 11 to Int. Expl. 10, cuz the add-ons don't work as well and I get booted
way more easily, or cant even reach other sites. I know it can be restored again, but it had issues before that I spend time and money fixing. I feel take advantage off and now blackmailed cuz your employee insisted that I pay for him just looking at the mess,
your other employee created. Just makes me more sick. I could trust Int. Exp. 11 to work and now I feel no trust and much deception by your company. I will probably be sick for days and I know my back is out again and I am cramping cuz no food and ALL stress.
I had an employee over watching me deal with all this happening, not friends, etc.. I saw he was using Homegroup and took down a few things. I knew it wasn't going well, but was in no shape to argue. Are you guys doing to do anything about this, or put
the blame on me for trusting your employees. I just asked a couple questions and complained. I never said anything about hacking into my computer and messing my life up. This just is not right at all. A laptop is a pretty cheap fix for me, but I did just pay
a guy over $200 to get things working well again cuz of hackers utilizing all the negative aspects about going onto some sites. I cant believe this happened. I cant believe this came from a large company, which I thought I could trust. Again, I have the email
I sent while he was stick backing up the changes. It took hours, literally for all those darn disks. What will you guys do about this, cuz I am too sick to do anything for a bit. I was in the hospital just a couple weeks ago, cuz of stress and issues of this
sort. Its so wrong!! I want to give my info on here, but I am sure you will have it. The guy even said I didn't need to put my email address, I believe, or was it name, but I put it on my email sent anyway. I never lie!! I look forward to your
response, C. York Also, the email address I use is for Verizon and I would prefer if u just sent it there or both places. I don't even want to look at this thing for a while, but my anxiety over this will probably force me to. I wish I could put
in a phone number. Maybe I can somewhere, cuz I would like to know what you are thinking about all this. I know I got wronged, but I wish I knew who exactly. Like in my 2 email, while he was working, I saw "Hagan", I believe in response to a first
post. I responded and asked question after reading it. I noticed when I went to post in public a bit ago, that I had never done that before. Just sent email direct, especially the 2nd, in which I have confirmation from your company. Again, last guy gave me
case #1278021415. I thought I could trust your employee, so I did not get a bunch of info from him. I hope u know who was working on it, since he was when I emailed you. If you don't get my info somehow, please email me here, so we can communicate. I might
post this a few places or keep it to post. I am so upset and shocked. Thank you! C. York

What I wound up doing was installing the newest of the newest versions of firefox (it's at 5.0 or something now, I think). That just made all the plugins, add-ons, and extensions I wanted to get rid of obsolete and it auto-removed them on its own.
I do really appreciate you taking the time out to try and offer some solutions though. Thank you very much for your effort!

Payment received emails have stopped.

emails from PayPal have stopped. When an item of mine got sold on EBay and was paid for, I would get a "Notification of Payment" email. They have totally stopped. I have sold several items on eBay and I no longer get any PayPal emails. Any advise??thanks!!

Thank you. Am I correct to assume when you say "your carriers Blackberry portal" you mean the AT&T Blackberry.net site? I did do that and it still did not carry through. I spent about an hour on the phone with AT&T and they couldn't figure it out. I will try again though unless I am misinterpreting your response. Thanks again.

Not posting my payment

I;m having trouble with Verizon posting my payment to my account. I paid them timely through the same online account I always use. They cashed my check and deposited somewhere but not to my account. I have spent hours on the phone, and on emails, but everytime I turn on my internet, I get a past due notice. They keep apologizing, but do nothing. I've sent two proof of payments, and spent hours on this. Think about it before switching to Verizon. This is after they kept "losing" my repair request after Hurricane Sandy, took them weeks after my electricitycame back on, and then acted as if they were doing me a favor when they didn't charge me for that time. Oh, and three phone calls to get them to port the phone number that I wanted to keep that was on the original order.

Best to file a complaint with the FCC on-line.... They may refer you to your respective States Public Utilities Commission.Verizon does not, will not, respond effectively to resolve AR payment issues. You can literally spend days and weeks to no avail.
Their employee churn is biblical, you will never be able to speak to the same person twice, if you can even get someone live that won't put you on hold for an hour then hang-up. You can literally loose your mind trying to get your payment posted to your account. They will further exacerbate the issue by sending you to collection's.
Verizon's #1 Goal is Shareholder profits. Customers & customer service complaince are not important factors for them.
Overall customer service rating for residential, wireless and bsuiness is 1.5 on scale for 1-10.
ara9799 wrote:
I;m having trouble with Verizon posting my payment to my account. I paid them timely through the same online account I always use. They cashed my check and deposited somewhere but not to my account. I have spent hours on the phone, and on emails, but everytime I turn on my internet, I get a past due notice. They keep apologizing, but do nothing. I've sent two proof of payments, and spent hours on this. Think about it before switching to Verizon. This is after they kept "losing" my repair request after Hurricane Sandy, took them weeks after my electricitycame back on, and then acted as if they were doing me a favor when they didn't charge me for that time. Oh, and three phone calls to get them to port the phone number that I wanted to keep that was on the original order.
Be prepared...

Fraudulent Billing-Online Credit Card Payments not acknowledged by Verizon

Hi,
I made 2 online credit card payments in August 2013 for $145, I also made a online check payment. My Verizon account only showed the check payment and not the credit card payments eventhough I was charged for these payaments. I talked to a Verizon rep and was told to fax the credit card statements which I did. I was then told that they were not visible. So, I faxed it again. Another Verizon rep stated acknowledged the payments and this was resolved.
A few days later I got a call from the original Verinzon rep stating that they are still having issues with the bank statements and that the payments are not visible. I thought she was confused and didn't understand that this was already resolved. Why did the second Verizon rep see the proof of payment and the first one didn't I will not understand. So, I contacted Verizon again and got a 3rd rep who was completely rude and gave me a hard time stating that there was nothing entered in the computer stating that a bank statement was required and that I had to pay $145 again! I just hung up and called back again and got a 4th rep that was more supportive. She provided me with an email address to fax the bank statements which I did right away. I thought this was finally resolved. Yeah right.
Weeks later, I get an e-mail from the Verizon Finace team stating that they are still having issues and that I need to request additional documentation besides the bank statements from my banks. After months of research on Verizon's end, I was given 10 days to get this documentation or the case will be closed. I contacted the banks and they didn't understand why the bank statements were not enough. I've literally spent hours at work and so much time trying to get this resolved. I'm so beyond stressed out.
I provided the bank statements again to Verizon-Notificaiton, but I have not heard back. The $145 is still on my account balance and I refuse to be double billed. This is just not right. I plan to contact an attorney about this. The bank statements clearly show that I was charged $145. It's not my fault that you can't locate payment. I will not pay an additional $145.
Can someone help me?

Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board. you will find a link to the private board where you and the agent may exchange information.
To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

How can I download printable invoices for our monthly Creative Cloud payments?

This is killing me. How can I have spent almost an hour and yet for the life of me, cannot find anywhere on the Adobe site that will let me view, print, download invoices for our monthly subscription payments? I go to My Orders, but all that is there is our initial Creative Cloud subscription payment. Can't find previous months payments anywhere.
Why is this so difficult?
Every month or so our accounts department is on my back asking for the invoices so they can match it up with the company credit card records. And every time, this is an issue.
Most companies we work with send an invoice paid email with the invoice attached as a PDF. Isn't that better than the standard Confirmation: We received your Adobe Creative Cloud payment email that gets sent out? What good is it if we can't find any reference for such payment?
Sorry guys, I'm just really furious that I am wasting so much time on such a menial task while I have deadlines looming.
Also, it's been over 30 minutes and I'm still waiting for the 9 minutes web chat said it would take for an operator to get back to me.

Hi Mversion76,
This thread might be helpful
http://forums.adobe.com/message/4498407#4498407#4498407#4498407
-Dave

Is there a way to get Payment History on a Prepaid account?

I am able to submit for reimbursement of my phone costs through work, but I need proof of payment/bill/receipt in some fashion. Where would I get this information? I am set up for autopay.

el1179,
Providing this documentation is fairly easy in this case even if you do have auto pay. Your previous bills are available online and they usually go back to 18 months. It will show you the full detailed bill and also show the payment being made. Outside of that information you can view the documents and receipts section online as well to see if it contains any of the information needed. At this time this is all the information we have available.
CandiceH_VZW
Follow us on Twitter at @VZWSupport

Sent payment to old, long-closed V Wireless account...

CS, including Financial Services, do not see this payment, even though bank has proof of payment. How can i get payment back, OR at least apply to my FIOS balance ?

We miss you dearly here on the wireless end and we want to see this resolved! I have sent a Direct Message so we can discuss the account details while protecting your privacy. I will look forward to working with you!
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport

Help... I need to create a signable proof?

Hello... fairly new to the discussions but need some help. I work for an advertising company and we usually have customers fax back a signed approval but we want to start doing it digital. I know there is a way to send a PDF that is editble so that the customer can digitally sign their proof and just email it back. Can someone help me with this... I was searching in Acrobat and just could not figure it out. The proofs right now are in Illustrator CS3 then converted to JPG in photoshop, then emailed.
Thanks so much,
Jayme

http://help.adobe.com/en_US/Acrobat/9.0/Professional/WS58a04a822e3e50102bd615109794195ff-7 d4c.w.html
This may help you. But you really need to post what exact version of Acrobat you are using.

Proof of Payment Email

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