Not posting my payment
I;m having trouble with Verizon posting my payment to my account. I paid them timely through the same online account I always use. They cashed my check and deposited somewhere but not to my account. I have spent hours on the phone, and on emails, but everytime I turn on my internet, I get a past due notice. They keep apologizing, but do nothing. I've sent two proof of payments, and spent hours on this. Think about it before switching to Verizon. This is after they kept "losing" my repair request after Hurricane Sandy, took them weeks after my electricitycame back on, and then acted as if they were doing me a favor when they didn't charge me for that time. Oh, and three phone calls to get them to port the phone number that I wanted to keep that was on the original order.
Best to file a complaint with the FCC on-line.... They may refer you to your respective States Public Utilities Commission.Verizon does not, will not, respond effectively to resolve AR payment issues. You can literally spend days and weeks to no avail.
Their employee churn is biblical, you will never be able to speak to the same person twice, if you can even get someone live that won't put you on hold for an hour then hang-up. You can literally loose your mind trying to get your payment posted to your account. They will further exacerbate the issue by sending you to collection's.
Verizon's #1 Goal is Shareholder profits. Customers & customer service complaince are not important factors for them.
Overall customer service rating for residential, wireless and bsuiness is 1.5 on scale for 1-10.
ara9799 wrote:
I;m having trouble with Verizon posting my payment to my account. I paid them timely through the same online account I always use. They cashed my check and deposited somewhere but not to my account. I have spent hours on the phone, and on emails, but everytime I turn on my internet, I get a past due notice. They keep apologizing, but do nothing. I've sent two proof of payments, and spent hours on this. Think about it before switching to Verizon. This is after they kept "losing" my repair request after Hurricane Sandy, took them weeks after my electricitycame back on, and then acted as if they were doing me a favor when they didn't charge me for that time. Oh, and three phone calls to get them to port the phone number that I wanted to keep that was on the original order.
Be prepared...
Similar Messages
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Not able to post vendor payment in case of Cash discount received
Hello
We are on SAP ECC 6.0
I'm not able to post an outgoing payment through F-53 T code when cash discount is received from vendor due to early payment before due date.
I get the following error message -
Tax code V0 for country IN has been deleted or incorrectly changed
Message no. FS201
Our tax calculation procedure is TAXINN and we are an indian company in India.
GL account for cash discount received is already defined in OBXU t code for SKE transaction key tax code wise.
V0 tax code is defined through FTXP.
I'm able to display correct cash discount amount and cash discount % when i click on select process open item in F-53 after entering document date; posting date; company code; currency; Bank GL A/c; Amount (Net of discount); value date and Vendor Account.
What am i missing? Why am i not able to post vendor outgoing payment?
Is it possible to post cash discount received to the credit of Stock / Inventory Account as quantity received is not consumed or quantity is lying in inventory?
Thanks.
VimalHello Chintan
I have assigned GL A/c in OBXU t code with and without reference to tax code.
Still, i am not able to post outgoing payment when cash discount is received as i am paying it before due date.
Cannot i take credit of cash discount received to Inventory / Stock Account?
Is cash discount received always posted to non-Inventory / non-stock GL Account?
Thanks.
VS -
IHC payment order finally posted but payment request not created
Hello
I created payment order in In house cash IHC automatically from (intercompany) a vendor invoice using idoctype payext. I can see that the payment order in transaction IHC0 has been finally posted. But table PAYRQ is empty. In transaction BF11 application IHC_EP is unchecked; application IHC is CHECKED. Any clue how to get the payment request created?Hi
There could be various possiblity that I would double-check.
1. Is CM activated in your system? If so, it may be due to the fact that the planning level is not assigned to payment request -
Financial supply chain Management > Cash and Liquidity Management >Cash Management > Structuring > Groupings > Define levels in payment requests
2 Another possibility would be that External account number may not be identical
Account management > Basic Setting: communication
Set Up Creation of Payment Requests for Inbound IDoc in FI – Account details)
External account numbers need to be IDENTICAL keys between IHC and FI within IHC company as a communication method.
If none of the above is applicable, you may need to debug by reprocessing failed IDOC by BD64 by removing the account assignment in configuration - Set Up Creation of Payment Requests for Inbound IDoc in FI > Posting Account
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KO88:Not possible to post down payment clearing. There are no down payments
Hi,
We are doing Full Settlement of an order in TCode KO88. There are few Down payments against a PO. Initially, system gave an error as follows: -
You cannot post comp.retirement for asset 120002 0 with this trans.type
Message no. AA341
Diagnosis
A down payment was posted to asset 120002 0. In depreciation area 01, if
not elsewhere, all down payments were not cleared.
Procedure
Before posting a complete retirement on this asset, you have to first
clear the down payment in all depreciation areas.
We cleared the down payments and ran KO88 again, but a new error popped as given below.
Not possible to post down payment clearing. There are no down payments.
Message no. AA571
Any help will be acclaimed.
Regards,
CMC Team
Edited by: CMC Team on Jan 18, 2012 2:59 PM
Edited by: CMC Team on Jan 18, 2012 3:01 PMFriend,
Probably you did not take the trouble to search the SAP Oss for notes on this error message.
Please search for 'AA571' in the notes section of SAP oss and you will find several notes addressing the exact issue you are having.
For your convenience.
www.service.sap.com/notes
Best regards,
Vishal Thakur. -
Not possible to post down payment clearing. There are no down payments:CJ88
Hi Experts,
When I settle WBS Element cost to the Asset Under Construction using transaction CJ88, I receive following error.
AA571 Not possible to post down payment clearing. There are no down payments.
Please help.
Thank You.Hi,
first please check if the message AA 571 is right:
- Please check table ANLC. If ANLC-KANZA + ANLC-ANSAZ < 0 AA 571
- Check asset values (AW01N, ANEP, ANLC) and find out where the negative down payments come from (tty 180, 181)
However, in some cases a negative down payment balance cannot be avoided (for example through translation differences in foreign currency areas). This is the problem of AA 571. Sometimes it is not justified. For this
cases we have the following note:
860038 Error AA571 not justified
Using SM30, for the T100S table, create an entry for the message
class AA, message number 571, allowed message type "AEW" and
standard message type "E". Select the entry as 'Switch off'.
If when you post to a fixed asset the down payments are negative, or
become negative through the posting, you continue to receive an error as
a default with these changes.
Recommended procedure:
o Change this message to a warning message for one or several
special users. This user should then be used to post to any such
fixed asset that has down payments that are already negative or
become negative through posting.
o This should only be permitted in the cases where a negative down
payment balance cannot be avoided due to foreign currency
rounding.
regards Bernhard
Edited by: Bernhard Kirchner on Feb 11, 2011 9:27 AM -
Error: Not possible to post down payment clearing.There are no down payment
Hi expert,
I am running a settlement for an internal order and encounter the following error message.
"Not possible to post down payment clearing. There are no down payments."
Message no. AA571
When checked on the vendor, the invoice has been cleared in the same month before the settlement. Under the Internal order line items, there is still an unsettled amount of the invoice.
This internal order settles to an AUC asset. Previous month settlement was ok. Only problem with december.
The downpayment acct is currently zero.
Is there something wrong with the message table, or the posting of the vendor invoice ? Anything to do with the special GL indicator ?
Kindly advise what is the cause and the method to resolved this asap.
Thanks.
Angel.Hi Angel ,
My client also getting error message while doing settlement(T.C.KO88) even though Note.8600038 applied.
Error Message:Not Possible to post down payment clearing .There are no down payments.
Message: AA571
If your issue is solved.
please can you tell how did you solve this issue.
Thanks, -
Extended Payment Order with status 51 Application document not posted in IHC
Dear Gurus,
We are make an extended payment order (PAYEXT), through the transaction F110, and then when we want to see the IDOC (by Tx. WE02) we have the following error in the Inbound IDOC´s:
IDoc: 0000000002179110 Status: Application document not posted
Error Message: A transaction type could not be (uniquely) determined - IHC 0308
We enter a payment method and payment method supplement in the proposal on F110.
I don´t know whats the reason of the error. I hope you can help me please.
Kind Regards,Hi Jayj,
Thanks for your response. Sorry for the delay in responding you
I make the following steps to get the error:
1. I´ve created the invoice through FB60, on the company CO05.
2. IThen I pay the invoice by F110, (I´m attaching the log of the payment).
3. When I want to check by WE02 the IDOC the system generate the error message: a transaction type could not be determine. (I´m attaching the error message)
Please I hope you can help me.
Thanks a lot and kind regards,
Ivan R. Menacho -
In F-51 transaction was not posted,& due date field for advance payment VEN
1. In F-51 transaction was not posted.
In the above T-code I want to tranfer Invoice amount (RE) to special GL debit retention money payable the following error was throwing,
Balancing Field "Profit Center" in the line item 001 not filled.
2. For advance payments for vendors due date field is not appearing in document entry screen. How can I see due date field in document entry screen.
In OB41 I changed the field status for posting key 29 in payment transations I made due date field required, but it is not appearing due date field in document entry screen, while posting transaction.
Please advise on this.
RegardsHi thru f-51 u cannot post the transaction here u can enter first line item and select process open item and post it and the base line date is already entered in invoice document based on that one the advance amount is adjusted u con't enter that base line date at the time of advance payment and also the payment terms are maintained in vendor master based on that on also due date is calculated i hope it will be helpful.
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Biller Direct sporadically not posting Credit Card Payments to the backend
Hope someone has experience this issue before. While we are part of the Public Sector - Higher Ed group, I believe others may have experience this issue. I have spoken with the other Higher Ed customers and we have all experienced this, some more than others. We have students who are trying to pay by Credit Card on Biller Direct. While their payment is validated and their Credit Card debited the payment does not feed to the ERP FICA system. This can happen to one student and a second later another student can pay successfully then the student in error tries again and it does not work. Some of these student have a lock that has been released. We can post the payment successfully using Cash Desk at the same time the student can not post through Biller Direct. Any help is appreciated.
Hi,
Have a look to below blog, it is regarding e-payment, but you can refer this for your approach.
/people/aashish.sinha/blog/2011/02/24/e-payment-a-customized-solution-other-than-sap-integration-package-swift-150-part-1
Regards
Aashish Sinha -
E not possible to post down payment clearing.
Dear all sap guru's
iam getting this meg:
could you explaine me?
document XXXX E not possible to post down payment clearing. there are no downpayment.
regs
laksHi Lakshmi,
Give some clarity for your issue.
Which t.code ur using
and check it downpayment is in the open item or not.
giv me the reply i will update you -
I have payments going back to Sept.2013 that have not posted to my account.I have called a dozen times,written a letter,spoken to supervisors.I can not get a single employee to follow through.They promise the world once they hang up it's over.I have a past due balance on my bill in excess of 500.00. I continue to make payments to avoid phone interuption.They continue to apply money elsewhere.The bill is paid from 5 separate checking accounts in which four are not a problem.The fifth one has never been applied properly.All checks are automatic bill pay and my bank already faxed canceled checks.Does anyone know a way to bypass customer service to reach someone with authority.
Thanks TimHow To: Direct Message and adas_vzw
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IR not balance was posted but not blocked for payment
Dear all,
Kindly help.
I have PO , with GR amount of 1000, then tried to post IR amount higher than the 5% tolerance limit
PO/GR amount = 1,000
IR amount = 1,500.00
in this case when i simulate and check, i get the message Balance Not Zero , so I cannot post.
But when i use the function in this path EDIT > ACCEPT and POST , i am able to post and NOT Blocked for Payment.
Why is this so?
Please help. Hope i explained this clearly.
thanks in advance.Hello
Please note that in MIRO if you post invoices choosing Edit- >Accept and
Post, then this procedure overwrites all other settings. Your invoice
will be posted regardless of the tolerances, etc.
Please, check the attached notes:
394370 FAQ: Invoice release - frequently asked questions
333930 MR3M/MIR4: Display of payment block
377306 MIRO/MRBR: System behavior in the case of invoice
SAP's explanation on this is as follows:
The system design is such that it only checks the blocking reasons at
the initial invoice verification. This was to avoid the release
functionality being too complicated and hence difficult to design. In
this case, the system still recognises the block as being valid as it
is referring to the initial invoice and it will have to be manually
released only. I hope this has cleared up any confusion you may have
regarding this issue.
In conclusion, it is only possible to automatically release invoices
if their blocking reasons are no longer valid. This can be the case for
invoices blocked due to quantity, price, or schedule variances, or due
to quality inspection.
You can only use the function Release automatically for the blocking
procedure Blocked due to variances.
However, please note that if the 'GR-Based IV' indicator is set in the
line item of the PO, the invoice can not be released automatically.
The reason behind this s that with GR-based IV the system only
makes checks against each individual goods receipt rather than
against the invoice as a whole. If you need to use GR-based IV, then the
invoice will have to be released manually in MRBR.
I hope this clarifies the system behaviour
regards
Ray -
Hi All,
Just quick question on processes that you have seen followed for this particular scenario
- Payroll was run successfully for period 02/2010
- Payroll for 02/2010 has been posted
- For a particular employee, the payroll run was reversed due to overpayment, but not posted
- Same employee retros back in current period over period 02/2010
- Subsequent posting run is out of balance for the reversed overpayment
Is this a simple as rerunning posting for period 02/2010 for this particular employee or would you all have any suggested processes one may be able to follow.
Thanks. Any suggestions would be appreciated with points.
Thanks,
MMMM,
We post voids and off-cycles by themselves (one employee per post) using a customized version of RPCIPE00. We added a field in the "Run attributes" area of the control screen. There's already an "Off-Cycle Payroll Run" area there. Be careful with Payroll type and the Date (make it the date of the reversal).
Regards,
Howard -
Line Item Not dispaying in Payment Advice standard report
Hi Experts,
I have cleared line items of a vendor by making payment through F-53 and subsequently generated the Print Form spoon request through FBZ5. But in the print, line items (cleared Items) doesn't display in Payment advice report. But for the Fiscal Year 2009 line items (Cleared item) was displaying in the Payment Advice report which is now not displaying.Since it is a standard report no changes made. So please suggest how to achieve it.
Thanks in Advance,
ArabindaHello,
In tr. F-53 you post a payment document,
but to print a check you need to use some check printing program.
SAP-delivered program is RFFOUS_C and it processes only
one bank line per payment document.
Please check the following general information:
The standard form (of the print program RFFOUS_C) prints the invoice
items followed by the check. If the item details overflow to the next
page, then the first check (eg cheque no. 1) will be voided and you'll
get the valid cheque on second page (eg cheque no. 2). This is standard
functionality.
Also I would request you to recheck your customising in FBZP i.e.
-> Click on the 'Payment methods in company code' button
-> Double click on the appropriate 'Pymt meth.'
-> Click on the 'Pyt adv. ctrl' button
¦ Note to payee lines on the form / ¦
¦ ¦
¦ O restricted to 98 Rows ¦
¦ O None ¦
¦ O as many as req ¦
¦__________________________________________________¦
- The first option will restrict the number of lines on the form to a
value from 1 to a maximum of 98.
- The second option will restrict the number of lines on the form to
zero.
- The third option option will not restrict the number of lines on the
form.
You may test in the system which among the three options will suit your
needs. There is a documentation available at the side of each button.
Also please check whether the problem happens with the standard SAP
program. You may wish to review the documentation for RFFOUS_C via
transaction SE38 -> Enter program name -> Select 'Documentation' radio
button -> Display -> scroll to 'Setting up and changing the SAPscript
forms (layout sets)'.
Also you can refer to the parameter `No form summary section' in the
variant of RFFOUS_C. By setting this indicator, you can prevent the form
summary section from being printed hence the overflow is avoided and
thus eliminates the voided check issue. Please refer to F1 Help of this
field for further information.
Also please refer to the F1 help on the indicator "Indicator: Do not
Void any Checks" in the selection screen of payment program RFFOUS_C.
I hope this helps.
BR,
Raquel -
I have replied to you three times now without reply. I DID NOT authorise a payment of £9.99 for NowTV. What is the solution to getting my money refunded. I think you assume I will go away after being Ignored. No I will not go away. I find now that you have DISABLED MY APPLE ID. Is this a punishment you use to anyone who takes up a stand against charges being made unauthorised on their account?. Please tell me why you have disabled my account. When will my account be restored? If not when will you refund ALL my purchases made to APPLE/ITUNES? I can then move on to another brand and hopefully better customer service. After reading articles regarding APPLE ID DISABLED it appears common practice from your company to DISABLE anyone's account if they question unknown charges. Please reply with your intentions regarding the unauthorised payment and the DISABLING of my account.
David Forrester.
Sent from my iPad
On 18 Mar 2014, at 09:20, iTunes Store <[email protected]> wrote:
Follow-Up: 319042795
Hello again,
I wanted to send a quick note to see if you are still experiencing any difficulties with the iTunes Store. Resolving your issue is important to me, so please don't hesitate to reply if you need any further assistance.
Sincerely,
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
Dear David,
Welcome to iTunes Store Customer support.
I understand that you have been charged an additional 9.99 GBP for a purchase that not authorized. I know how eager you are to know more about this purchase and I am happy to look into this for you.
David, the purchase worth 9.99 GBP was for a day pass from "NOW TV for Apple TV." To review your iTunes Store account's purchase history, please follow the steps in this article:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Please reply to this email and let me know if this purchase was unauthorized.
Thank you for being an iTunes Store customer. Have a great day!
Sincerely,
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
Lang_Country: en_gb
User Storefront: UK
Concern Type: Problem Not Listed
Web Order #:
Content Title: NOW TV Day Pass
Provider Name: BSkyB
Track IDs: []
Purchase Date : 2014-03-16 12:33:48 Etc/GMT
Purchase Device : Apple TV
Comments : I am being charged for what is listed plus another _9.99 for Apple TV pass. Did not authorise this _9.99 charge and not sure what it is exactly.
<Personal Information Edited by Host>This is a user-supported board. You are not addressing Apple here. Nor is it a good idea to post your private information to a public forum. You should edit your post immediately.
Unfortunately no one here can access your support history. You must respond to the emails directly.
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