Purchased Movie Rental Will Not Play

I purchased WarGames from Apple, and downloaded the movie in its entirety. When I click on my rented movies to play it, the movie window comes up, but it hangs there black as night.
I have waited over 10 minutes for the movie to start, but nothing comes up. Then I have to force quit itunes.
I have tried to play it on another computer that I have authorized, but it won't let me. It says that the movie is being used elsewhere.
I have downloaded the itunes installer and tried repairing the software, but that doesn't work. I have already "reported a problem" and apparently apple only lets you report a problem once. What a bunch of schmucks. No wonder Walmart is creeping up on them.
can anyone help me with this issue? Thank you.

Movies cannot be re-downloaded in the same way that music, apps, and TV shows can via iCloud from the iTunes store. Usually you have to jump through a couple of hoops to transfer a rental item from the computer to an iOS device; I'd suggest you just rent it where you actually will be watching it to save yourself some extra steps.

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