Q10 speaker doesn't work anymore since I installed the OS 10.2.1.537

Hi all,
I'm experiencing troubles with the speaker of my Q10 since I've installed the OS update 10.2.1.537. All the other sound devices work well (loudspeaker, headset).
Do you have something to troubleshoot this issue?
Cheers,

I have the same problem, although the issue did not arise immediatel after the installation of OS 10.2.1.537 and so I am not sure if it is connected.
I ran the Audio Test on Blackberry Virtual Expert - the only tests that failed were Receiver Audio and Headset Plug. 
I am hoping that this is a software issue rather than hardware (as the phone is no longer under warranty), but given the number of owners that this issue seems to have impacted, it would be helpful if someone from BB would clarify the position.
And yes, before anyone asks, I have tried increasing the phone volume...

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