QaaWS not returning data in Xcelsius

My dashboard Data is not displayed in Xcelsius or InfoView and have encountered the error as below:
All of your system's 0 Concurrent Access Licenses are in use at this time
or your system's license key has expired. Try again later or contact your
administrator to obtain additional licenses. (FWB 00014)
I have tried to validate the Web service via the URL in browser :http://<server>:<port no>/dswsbobje/qaawsservices, same error has appeared in the browser.
I have applied the SAP Notes 1258052, the issue is still not resolved.
I have tried to use different user ID to the BOBJ Authentication screen prompt in the dashboard, however still got the same error.
System Information:
BOBJ XI R3.0
Xcelsius 2008 sp3
Please help and ur help is much appreciated.
Many thanks in advance.

Hi,
I do not know the content of the SAP Note you are referring to, but it seems you are encountering the usual pre-XI 3.1 issue of QaaWS.
Before XI 3.1, QaaWS management servlet used to connect to the CMS independently of consumers or any actual user connection (this was required to get QaaWS queries descriptions to generate WSDL files and some runtime parameters). To do so, QaaWS used a specific 'background' user, usually called QaaWSServletPrincipal, which, as any other user, eats up a license. If the number of available concurrent access license is low, this background user may drive you into that issue (error message tells by itself).
Ways to mitigate this are :
1. Increase the number of available license (self evident).
2. Use another 'background' user, this can be performed by changing configurations parameters in configuration file dsws.properties under ~<Application Server Folder>\webapps\dswsbobje\WEB-INF\classes : qaaws.principal.username and qaaws.principal.password parameters need to be changed to another user, in order to share the corresponding license (any user with at least view permissions over the CMS will do the job). Do not forget to restart app server after this change.
3. Update to XI 3.1, in that release & following, background user has been removed (for security reasons), WSDL data is managed differently.
4. When running CX dashboards from Infoview try (as recommended) to use serialized session information to connect QaaWS queries, so that consumer re-uses its own session to run the QaaWS query. Any other way of passing credentials (session token or login & password web service input parameters) to QaaWS queries will eat up a new license, and thus brings the risk of the error you have.
Hope that helps,
David.

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You have to use the dialog transactions IQ01, IQ04 or the MM transaction, where you can create devices through a movement.
There is objecttype DEVICE (SWO1) with the following methods:
-> Device.CreateFromData (Create Equipment Master Record)
-> Device.Create (Create Equipment Master Record)
-> Device.CreateISU (Create IS-U: Modification for IS-U)
Please check whether you can use method Device.CreateISU for your requirement.
Regards
Olivia

JOB_OUTPUT_INFO not returned

hi all,
i have made a smart form and want it to mail in pdf i am getting mail but with out any data
on deburg i find that smart form does not return data in JOB_OUTPUT_INFO . any missing parameters that i am missing.
and i am passing this smrt form in a loop of n customers so that i can get 1 spool for customer and mail for each customer.
any possible solution..

hi all,
i have made a smart form and want it to mail in pdf i am getting mail but with out any data
on deburg i find that smart form does not return data in JOB_OUTPUT_INFO . any missing parameters that i am missing.
and i am passing this smrt form in a loop of n customers so that i can get 1 spool for customer and mail for each customer.
any possible solution..

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