QTSS audio out of sych

I am streaming files that have audio out of synch with the video track, some a few frames some a couple of seconds (4 files total). When I play them locally on the server they are fine... tested files over last two days with "identical" audio delay, so network issues are ruled out. Audio settings in the encodes are set to 44.1
Any thoughts?
Thanks

Hey there,
We had a huge issue with this a few weeks ago, and it
took a while to narrow it down. These were our
conditions to files it was happening with:
1) they were prepared using something like Apple
Compressor and were not live streams recorded to
disk
2) Length was longer than 10 minutes long.
If that's the case, try this out:
- Open the file in quicktime (make sure you have a
pro license)
- apple-J to bring up the tracks and delete all the
hints.
- file: export to hinted movie and hit options
- Click Track Hinter Settings
- Change RTP Payload Encoding to Quicktime
and export... that did the trick for us on over 200
GBs of video
Worked great. My clips are 4-6hr each, with navigation to boot. So my guess for the workflow would be:
-export sequence from FCP to .mov
-use QTPro instead of Compressor to hint with Quicktime as hinter settings
For my own edification: Is there a way to do this in Compressor? what is the issue with the files being "hinted" improperly for playout?

Similar Messages

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    hi folks. i have an movie file where the audio is somewhat out of synch. unfortunately, i've already spent a bit of time cutting the master file into subclips, so all of the subclips are also out of synch.
    is there a quick way to adjust the audio of the master clip so that all of the subclips will also be syched properly, or do i need to adjust in the timeline and export as a new file?
    to make matters trickier, the audio is out of synch in different degrees as the movie progresses. it seems that the computer must have jammed up while capturing. so, theoretically, i would have to be able to adjust the audio a couple of times within the master clip in order to save those subclips.
    any help for a wookie?
    mercy.

    Hey there,
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    took a while to narrow it down. These were our
    conditions to files it was happening with:
    1) they were prepared using something like Apple
    Compressor and were not live streams recorded to
    disk
    2) Length was longer than 10 minutes long.
    If that's the case, try this out:
    - Open the file in quicktime (make sure you have a
    pro license)
    - apple-J to bring up the tracks and delete all the
    hints.
    - file: export to hinted movie and hit options
    - Click Track Hinter Settings
    - Change RTP Payload Encoding to Quicktime
    and export... that did the trick for us on over 200
    GBs of video
    Worked great. My clips are 4-6hr each, with navigation to boot. So my guess for the workflow would be:
    -export sequence from FCP to .mov
    -use QTPro instead of Compressor to hint with Quicktime as hinter settings
    For my own edification: Is there a way to do this in Compressor? what is the issue with the files being "hinted" improperly for playout?

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