Quality problem printing in Windows 8.1 with CP1215

Recently purchased new laptop with Windows 8.1 Pro.  I have had my printer for years, CP1215, via USB, without having any problems printing to it with Windows 7 Pro. I first noticed that the quality of print I receive out of my printer on the new laptop is darker.  The darkness comes from black lines going diagonally across the page.  I would estimate at approximately a 2 degree angle.  I would also estimate that the lines appear every 4th pixel row.  I have attached 2 images, printed on 2 different printers.  The one on the top is the one off of my CP1215, the one on the bottom is a color copier in my office.  I have zoomed in incredibly on the prints to show the lines.  Just never had problems with this printer in pre Windows 8.1 days.  Tried installing ljcP1215-HB-pnp-win64-en.  Tried uninstalling printer, rebooting, then installing, still same problem.  I also have another problem with printing, but suspect it is more of a Microsoft problem.  My laptop thinks a network printer goes offline, stopping and restarting the print spooler service seems to fix that.  I had to make a .bat file on my desktop to do it, it happens at least 2 times in an 8 hr work day.                        

Hi paulie99, Welcome to the HP Forums, I hope you enjoy your experience! I understand the printer isn't printing properly from Windows 8.I will be happy to help you. Check your printer driver settings. 1. On the File menu in the software program, click Print.2. Select the driver, and then click Properties or Preferences.3. Click the Paper/Quality tab.4. In the Type is or Size is list box, select the correct media type or size. Set the quality to ImageREt 2400. I have provided a document to install the Windows print driver to see if that makes a difference.Installing the Printer Software in Windows 8.1 for a USB or Network Connection. For the network printer I would setup a static IP address. Please let me know the results if you are still having issues. Thank you for posting on the HP Forums.Have a great weekend! 

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