Query Hangs after adding new Indexes

Hi Gurus,
In order to fix some performance issues in the integration and UI, in our implementation we have added some new indexes like FST_NAME,LAST_NAME for S_CONTACT table.
We did not make any new configurations or SRF compilations. No new data is loaded into database.
But since today morning when we query in the application (Contact List Applet) the application simply hangs. We tried it with many sessions from different machines.
We thought of, this could be because of some broken earlier data source connections within the task/session. But the query in other entities is working totally fine.We tried Accounts and Assets, they are working fine.
We did a spool of SQL and executed the same statement in TOAD.It is strange, the statement is executed in just few milli seconds, as it was earlier.
We could not find root cause.
Could somebody give some ideas.
Regards

Hi Robert,
In the Object Manager session log file I found the following trace after the SQL statement.
T2.PR_EMP_ID = T11.PAR_ROW_ID (+) AND
T25.PR_DEPT_OU_ID = T3.ROW_ID (+) AND
T25.PR_DEPT_OU_ID = T21.PAR_ROW_ID (+) AND
T25.PR_DEPT_OU_ID = T24.PAR_ROW_ID (+) AND
T25.PR_SYNC_USER_ID = T10.ROW_ID (+) AND
T25.PR_SYNC_USER_ID = T15.PAR_ROW_ID (+) AND
(T25.EMP_FLG = 'N') AND
(T25.PERSON_UID LIKE :3)
ObjMgrSqlLog     Detail     4     0003f7324a41481b:0     2009-07-27 15:03:09     Bind variable 1: 0-5220
ObjMgrSqlLog     Detail     4     0003f7324a41481b:0     2009-07-27 15:03:09     Bind variable 2: 0-5220
ObjMgrSqlLog     Detail     4     0003f7324a41481b:0     2009-07-27 15:03:09     Bind variable 3: S1028056768*
ObjMgrSqlLog     Debug     5     0003f7324a41481b:0     2009-07-27 15:03:09     User search spec: S1028056768*
ObjMgrSqlLog     Debug     5     0003f7324a41481b:0     2009-07-27 15:03:09     Named search [Applet Search Spec Named Search]: [Employee Flag]='N'
ObjMgrSqlLog     Debug     5     0003f7324a41481b:0     2009-07-27 15:03:09     User sort spec:
ObjMgrSqlLog     Debug     5     0003f7324a41481b:0     2009-07-27 15:03:09     System sort spec:
ObjMgrSqlLog     Debug     5     0003f7324a41481b:0     2009-07-27 15:03:09     0xf1fcf0f8: /siebel/siebsrvr/lib/libsscaswbc.so!unsigned CSSSWEFrame::ExecuteQuery()() +0xf8
0xf1fcb62c: /siebel/siebsrvr/lib/libsscaswbc.so!unsigned CSSSWEFrame::DoInvokeMethod(const unsigned short*,CSSStringArray&,SSstring&)() +0x1ec
0xf20b6c80: /siebel/siebsrvr/lib/libsscaswbc.so!unsigned CSSSWEFrameList::DoInvokeMethod(const unsigned short*,CSSStringArray&,SSstring&)() +0x280
0xebcf0fbc: /siebel/siebsrvr/lib/libswcacmfr.so!unsigned CSSSWEFrameListBase::DoInvokeMethod(const unsigned short*,CSSStringArray&,SSstring&)() +0x77c
0xe67e17e4: /siebel/siebsrvr/lib/libswfafcfr.so!unsigned CSSSWEFrameListFINGenericButton::DoInvokeMethod(const unsigned short*,CSSStringArray&,SSstring&)() +0x164
0xf1fcb158: /siebel/siebsrvr/lib/libsscaswbc.so!unsigned CSSSWEFrame::InvokeMethod(const unsigned short*,CSSStringArray&,SSstring&)() +0x118
0xf20e7750: /siebel/siebsrvr/lib/libsscaswbc.so!unsigned CSSSWEFrameMgrInternal::InvokeAppletMethod(CSSSWEHtmlStream*,CSSSWEArgs*,WWEReqModInfo*,WWECbInfo*&,CSSStringArray&)() +0xd90
0xf20ca6cc: /siebel/siebsrvr/lib/libsscaswbc.so!unsigned CSSSWECmdProcessor::InvokeMethod(CSSSWEHtmlStream*,CSSSWEArgs*,WWEReqModInfo*,WWECbInfo*&)() +0x88c
0xf20c8c7c: /siebel/siebsrvr/lib/libsscaswbc.so!unsigned CSSSWECmdProcessor::_ProcessCommand(CSSSWEHtmlStream*,WWEReqModInfo*,WWECbInfo*&)() +0x87c
0xf20cea1c: /siebel/siebsrvr/lib/libsscaswbc.so!unsigned CSSSWECmdProcessor::ProcessCommand(CSSSWEGenericRequest*,CSSSWEGenericResponse*,WWEReqModInfo*&,WWECbInfo*&)() +0x9bc
0xf20cddb8: /siebel/siebsrvr/lib/libsscaswbc.so!unsigned CSSSWECmdProcessor::ProcessCommand(CSSSWEHttpRequest*,CSSSWEHttpResponse*,WWECbInfo*&)() +0xd8
0xf2321724: /siebel/siebsrvr/lib/libsscaswbc.so!unsigned CSSServiceSWEIface::Request(CSSSWEReqRec*,CSSSWEResponseRec*)() +0x404
0xf231e3e0: /siebel/siebsrvr/lib/libsscaswbc.so!unsigned CSSServiceSWEIface::DoInvokeMethod(const unsigned short*,const CCFPropertySet&,CCFPropertySet&)() +0xa80
0xf969b1a4: /siebel/siebsrvr/lib/libsscfom.so!unsigned CSSService::InvokeMethod(const unsigned short*,const CCFPropertySet&,CCFPropertySet&)() +0x244
0xf9b616e4: /siebel/siebsrvr/lib/libsstcsiom.so!int CSSSIOMSession::ModInvokeSrvcMethod(const unsigned short*,const unsigned short*,const unsigned short*,SSstring&)() +0x124
0xf9b6881c: /siebel/siebsrvr/lib/libsstcsiom.so!int CSSSIOMSession::RPCMiscModel(SISOMRPCCode,SISOMArgType,unsigned long,CSSSISOMRPCArgList*,CSSSISOMRPCArgList*,int&,void*)() +0x5bc
0xf9b5efb8: /siebel/siebsrvr/lib/libsstcsiom.so!int CSSSIOMSession::HandleRPC(SISOMRPCCode,SISOMArgType,unsigned long,CSSSISOMRPCArgList*,CSSSISOMRPCArgList*,int&,void*)() +0xb98
0xfa5144f8: /siebel/siebsrvr/lib/libsssasos.so!unsigned CSSClient::HandleOMRPC(CSSClientReq*)() +0x78
0xfa511698: /siebel/siebsrvr/lib/libsssasos.so!unsigned CSSClient::HandleRequest(CSSClientReq*)() +0x2f8
0xfa50c3e4: /siebel/siebsrvr/lib/libsssasos.so!unsigned _IsThreadPoolEnabled(const bool,const void*,bool&)() +0x8c4
0xfa50d45c: /siebel/siebsrvr/lib/libsssasos.so!int SOMMTServer::SessionHandleMsg(smiSisReq*)() +0x1bc
0x1ff7ac: /siebel/siebsrvr/bin/siebmtshmw!int smiMainThread::CompSessionHandleMsg(smiSisReq*)() +0x16c
0x2237fc: /siebel/siebsrvr/bin/siebmtshmw!int smiMessageQ::ProcessMessage(smiMsgQItem*,long,int)() +0x93c
0x2220c4: /siebel/siebsrvr/bin/siebmtshmw!int _smiMessageQ::ProcessRequest(void*,void*,void*&)() +0x244
0x216774: /siebel/siebsrvr/bin/siebmtshmw!int _smiWorkQueue::ProcessWorkItem(void*,void*,void*&)() +0xd4
0x2161e0: /siebel/siebsrvr/bin/siebmtshmw!int _smiWorkQueue::WorkerTask(void*)() +0x300
0x20428c: /siebel/siebsrvr/bin/siebmtshmw!int
It is stopped at the above line since a long time.
And one more observation I made is.
In the same applet for a normal other query, the working trace is as follows.
0x2161e0: /siebel/siebsrvr/bin/siebmtshmw!int _smiWorkQueue::WorkerTask(void*)() +0x300
0x20428c: /siebel/siebsrvr/bin/siebmtshmw!int SmiThrdEntryFunc(void*)() +0x46c
0xfe75be88: /siebel/siebsrvr/lib/libsslcosd.so!void*OSDInstallHook(OSDHK,void*)() +0x2a8
0xfe195730: /siebel/siebsrvr/mw/lib/libmfc400su.so!unsigned _AfxThreadEntry(void*)() +0x100
0xfcdf1288: /siebel/siebsrvr/mw/lib/libkernel32.so!void MwThread(void*)() +0x23c
0xfc8c4990: /lib/libc.so.1!_thr_slot_offset() +0x468
ObjMgrSqlCursorLog     Prepare     5     00045fbb4a414cc9:0     2009-07-27 15:03:01     Begin: PrepareStmt for Sql Cursor at 9c30618
ObjMgrSqlCursorLog     Prepare     5     00045fbb4a414cc9:0     2009-07-27 15:03:01     End: PrepareStatement for Sql Cursor at 9c30618
ObjMgrSqlLog     Detail     4     00045fbb4a414cc9:0     2009-07-27 15:03:01     
***** SQL Statement Prepare Time for SQL Cursor with ID 9C30618: 0.002 seconds *****
This statement is executed in within a second from UI applet.
Please look into this.
Edited by: user4619223 on Jul 27, 2009 3:05 PM

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