Query result not displaying

hai experts,
I am working on BI7.0. I am facing a problem in getting the query output, it is giving following message,
"Exception when calling IWB_HTML_HELP_URL_GET occured"
i am unable to resolve this. please help me in this matter as it is very urgent.
relevant answers will be rewarded with good points.
thanks in advance
Bheema

hai,
Thanks for ur reply, but still i am facing same problem, is it some application software problem like some hotfix patches for MS-Excel, I m working on Windows XP, Any one please help me in this matter.
thks
bheema

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