Query that becomes slower and slower when runned several times

Hi everybody,
I have an issue with one querie...
I have a select that is a join between 3 subqueries, 2 of them are using a function with pipeline.
When I run this query it work fine.
* First run lasts less than 1 sec.
* Second run lasts less than 1 sec.
* Third run lasts 2 sec.
* Fourth run lasts 2 min.
* Fifth run lasts 10 min.
* ... and then worse an worse...
Of course, I always use same bind variables and data within the database does not change.
I looked at the execution plan that seems to be the same for all the runs.
The problem is during the Execute phase :
for the first run :
call count cpu elapsed disk query current rows
Parse 1 0.00 0.00 0 0 0 0
Execute 1 0.20 0.20 0 1215 0 0
Fetch 3 0.12 0.14 0 246 0 19
total 5 0.33 0.36 0 1461 0 19
Misses in library cache during parse: 1
Misses in library cache during execute: 1
Optimizer mode: ALL_ROWS
Parsing user id: 66
for the fifth run
call count cpu elapsed disk query current rows
Parse 1 0.01 0.01 0 0 0 0
Execute 1 95.29 100.96 0 1215 0 0
Fetch 3 0.27 0.39 0 246 0 19
total 5 95.57 101.36 0 1461 0 19
Misses in library cache during parse: 1
Misses in library cache during execute: 1
Optimizer mode: ALL_ROWS
Parsing user id: 66
I didn't find dynamic sampling during the execution plan.
All subqueries are very stable in time.
When the join query starts to have a strange behavior, subqueries are still very perfomant !
If I flush the shared pool, the problem disappear and the cycle restarts...
1) any idea of the root cause of the issue ?
2) is there a solution (with hint for instance) for not recording the query inthe shared pool ?
Thanks in advance...
The query is :
select
a.anneefiscale,
a.marque,
a.priorite,
a.de,
b.eng_et_real_total "eng et real annee moins 1",
c.estime "estime",
a.engage_nip "engage nip",
a.engage_autre "engage autre",
a.engage_total "engage total",
a.realise_nip "realise nip",
a.realise_autre "realise autre",
a.realise_total "realise total",
a.eng_et_real_nip "eng et real nip",
a.eng_et_real_autre "eng et real autre",
a.eng_et_real_total "eng et real total",
decode(c.estime,0,NULL,round(a.eng_et_real_total/c.estime*100,1)) "pourcentage"
from
select
anneefiscale,
marque,
priorite,
de,
round(sum(engage_nip)) engage_nip,
round(sum(engage_autre)) engage_autre,
round(sum(engage_nip)+sum(engage_autre)) engage_total,
round(sum(realise_nip)) realise_nip,
round(sum(realise_autre)) realise_autre,
round(sum(realise_nip)+sum(realise_autre)) realise_total,
round(sum(engage_nip)+sum(realise_nip)) eng_et_real_nip,
round(sum(engage_autre)+ sum(realise_autre)) eng_et_real_autre,
round(sum(engage_nip)+sum(engage_autre)+sum(realise_nip)+sum(realise_autre)) eng_et_real_total
from
select * from table(mypackage.reporting_tbordmarque_promo(:P50_RESEAU,:P50_DE,:P50_GROUPE,:P50_ANNEE_FISCALE))
union
select * from table(mypackage.reporting_tbordmarque_nip(:P50_RESEAU,:P50_DE,:P50_GROUPE,:P50_ANNEE_FISCALE))
union
select * from table(mypackage.reporting_tbordmarque_eng(:P50_RESEAU,:P50_DE,:P50_GROUPE,:P50_ANNEE_FISCALE))
group by anneefiscale, marque, priorite, de
) a,
select
anneefiscale,
marque,
de,
round(sum(engage_nip)+sum(engage_autre)+sum(realise_nip)+sum(realise_autre)) eng_et_real_total
from
select * from table(mypackage.reporting_tbordmarque_promo(:P50_RESEAU,:P50_DE,:P50_GROUPE,mypackage.get_previous_annee_fiscale(:P50_ANNEE_FISCALE)))
union
select * from table(mypackage.reporting_tbordmarque_nip(:P50_RESEAU,:P50_DE,:P50_GROUPE,mypackage.get_previous_annee_fiscale(:P50_ANNEE_FISCALE)))
union
select * from table(mypackage.reporting_tbordmarque_eng(:P50_RESEAU,:P50_DE,:P50_GROUPE,mypackage.get_previous_annee_fiscale(:P50_ANNEE_FISCALE)))
group by anneefiscale, marque, de
) b,
select
annee_fiscale.nom anneefiscale,
marque.nom marque,
de.nom de,
round(sum(montant)) estime
from
estime,
annee_fiscale,
marque,
enseigne,
groupe,
de,
reseau
where
estime.id_annee_fiscale_fk = annee_fiscale.id_annee_fiscale and
estime.id_marque_fk = marque.id_marque and
estime.id_enseigne_fk = enseigne.id_enseigne and
estime.id_type_estime_fk = :P50_TYPE_ESTIME and
enseigne.id_groupe_fk = groupe.id_groupe and
groupe.id_de_fk = de.id_de and
de.id_reseau_fk = reseau.id_reseau and
(:P50_ANNEE_FISCALE is NULL OR :P50_ANNEE_FISCALE=0 OR estime.id_annee_fiscale_fk = :P50_ANNEE_FISCALE) and
(:P50_RESEAU is NULL OR :P50_RESEAU=0 OR reseau.id_reseau = :P50_RESEAU) and
(:P50_DE is NULL OR :P50_DE=0 OR de.id_de = :P50_RESEAU)
group by annee_fiscale.nom, marque.nom, de.nom
) c
where
a.marque=b.marque(+) and a.de=b.de(+) and
a.marque=c.marque(+) and a.de=c.de(+)
order by
a.anneefiscale, a.marque, a.de;
Edited by: user7499092 on 17 nov. 2012 05:50
Edited by: user7499092 on 17 nov. 2012 05:50

Hi Nikolay
Concerning point 2, the database seems perfectly OK and I encountered an issue only with this query :-(
The database is hosted on a dedicated server and I am the only one user. Moreover the issue is reproducible as I want... Very strange for me...
I am very interested on a method to check waits and more precisely IO waits. Can you describe me a procedure ?
The only one thing I can produce is the tkprof output focused on the fifth run that is very long...
TKPROF: Release 11.2.0.1.0 - Development on Sat Nov 17 04:45:56 2012
Copyright (c) 1982, 2009, Oracle and/or its affiliates.  All rights reserved.
Trace file: MYDB_ora_3493.trc
Sort options: default
count    = number of times OCI procedure was executed
cpu      = cpu time in seconds executing
elapsed  = elapsed time in seconds executing
disk     = number of physical reads of buffers from disk
query    = number of buffers gotten for consistent read
current  = number of buffers gotten in current mode (usually for update)
rows     = number of rows processed by the fetch or execute call
select
a.anneefiscale,
a.marque,
a.priorite,
a.de,
b.eng_et_real_total "eng et real annee moins 1",
c.estime "estime",
a.engage_nip "engage nip",
a.engage_autre "engage autre",
a.engage_total "engage total",
a.realise_nip "realise nip",
a.realise_autre "realise autre",
a.realise_total "realise total",
a.eng_et_real_nip "eng et real nip",
a.eng_et_real_autre "eng et real autre",
a.eng_et_real_total "eng et real total",
decode(c.estime,0,NULL,round(a.eng_et_real_total/c.estime*100,1)) "pourcentage"
from
  select
  anneefiscale,
  marque,
  priorite,
  de,
  round(sum(engage_nip)) engage_nip,
  round(sum(engage_autre)) engage_autre,
  round(sum(engage_nip)+sum(engage_autre)) engage_total,
  round(sum(realise_nip)) realise_nip,
  round(sum(realise_autre)) realise_autre,
  round(sum(realise_nip)+sum(realise_autre)) realise_total,
  round(sum(engage_nip)+sum(realise_nip)) eng_et_real_nip,
  round(sum(engage_autre)+ sum(realise_autre)) eng_et_real_autre,
  round(sum(engage_nip)+sum(engage_autre)+sum(realise_nip)+sum(realise_autre)) eng_et_real_total
  from
    select * from table(mypackage.reporting_tbordmarque_promo(:P50_RESEAU,:P50_DE,:P50_GROUPE,:P50_ANNEE_FISCALE))
    union
    select * from table(mypackage.reporting_tbordmarque_nip(:P50_RESEAU,:P50_DE,:P50_GROUPE,:P50_ANNEE_FISCALE))
    union
    select * from table(mypackage.reporting_tbordmarque_eng(:P50_RESEAU,:P50_DE,:P50_GROUPE,:P50_ANNEE_FISCALE))
  group by anneefiscale, marque, priorite, de
) a,
  select
  anneefiscale,
  marque,
  de,
  round(sum(engage_nip)+sum(engage_autre)+sum(realise_nip)+sum(realise_autre)) eng_et_real_total
  from
    select * from table(mypackage.reporting_tbordmarque_promo(:P50_RESEAU,:P50_DE,:P50_GROUPE,mypackage.get_previous_annee_fiscale(:P50_ANNEE_FISCALE)))
    union
    select * from table(mypackage.reporting_tbordmarque_nip(:P50_RESEAU,:P50_DE,:P50_GROUPE,mypackage.get_previous_annee_fiscale(:P50_ANNEE_FISCALE)))
    union
    select * from table(mypackage.reporting_tbordmarque_eng(:P50_RESEAU,:P50_DE,:P50_GROUPE,mypackage.get_previous_annee_fiscale(:P50_ANNEE_FISCALE)))
  group by anneefiscale, marque, de
) b,
  select
    annee_fiscale.nom anneefiscale,
    marque.nom marque,
    de.nom de,
    round(sum(montant)) estime
  from
    estime,
    annee_fiscale,
    marque,
    enseigne,
    groupe,
    de,
    reseau
  where
    estime.id_annee_fiscale_fk = annee_fiscale.id_annee_fiscale and
    estime.id_marque_fk = marque.id_marque and
    estime.id_enseigne_fk = enseigne.id_enseigne and
    estime.id_type_estime_fk = :P50_TYPE_ESTIME and
    enseigne.id_groupe_fk = groupe.id_groupe and
    groupe.id_de_fk = de.id_de and
    de.id_reseau_fk = reseau.id_reseau and
    (:P50_ANNEE_FISCALE is NULL OR :P50_ANNEE_FISCALE=0 OR estime.id_annee_fiscale_fk = :P50_ANNEE_FISCALE) and
    (:P50_RESEAU is NULL OR :P50_RESEAU=0 OR reseau.id_reseau = :P50_RESEAU) and
    (:P50_DE is NULL OR :P50_DE=0 OR de.id_de = :P50_RESEAU)
    group by annee_fiscale.nom, marque.nom, de.nom
) c
where
  a.marque=b.marque(+) and a.de=b.de(+) and
  a.marque=c.marque(+) and a.de=c.de(+)
order by
  a.anneefiscale, a.marque, a.de
call     count       cpu    elapsed       disk      query    current        rows
Parse        1      0.01       0.01          0          0          0           0
Execute      1     95.29     100.96          0       1215          0           0
Fetch        3      0.27       0.39          0        246          0          19
total        5     95.57     101.36          0       1461          0          19
Misses in library cache during parse: 1
Misses in library cache during execute: 1
Optimizer mode: ALL_ROWS
Parsing user id: 66 
Rows     Row Source Operation
     19  SORT ORDER BY (cr=55154 pr=0 pw=0 time=0 us cost=39985 size=175631625 card=60045)
     19   HASH JOIN RIGHT OUTER (cr=55154 pr=0 pw=0 time=234 us cost=3348 size=175631625 card=60045)
     19    VIEW  (cr=246 pr=0 pw=0 time=198 us cost=52 size=6233 card=23)
     19     HASH GROUP BY (cr=246 pr=0 pw=0 time=108 us cost=52 size=1932 card=23)
    230      HASH JOIN  (cr=246 pr=0 pw=0 time=801 us cost=51 size=1932 card=23)
    230       HASH JOIN  (cr=238 pr=0 pw=0 time=114 us cost=48 size=1633 card=23)
    230        HASH JOIN  (cr=230 pr=0 pw=0 time=1259 us cost=45 size=1265 card=23)
     28         NESTED LOOPS  (cr=8 pr=0 pw=0 time=999 us)
     28          NESTED LOOPS  (cr=7 pr=0 pw=0 time=135 us cost=8 size=297 card=9)
      4           NESTED LOOPS  (cr=5 pr=0 pw=0 time=39 us cost=5 size=75 card=3)
      1            TABLE ACCESS FULL DE (cr=3 pr=0 pw=0 time=0 us cost=4 size=18 card=1)
      4            TABLE ACCESS BY INDEX ROWID GROUPE (cr=2 pr=0 pw=0 time=33 us cost=1 size=49 card=7)
      4             INDEX RANGE SCAN GROUPE_DE_FK (cr=1 pr=0 pw=0 time=18 us cost=0 size=0 card=7)(object id 69080)
     28           INDEX RANGE SCAN ENSEIGNE_GROUPE_FK (cr=2 pr=0 pw=0 time=48 us cost=0 size=0 card=3)(object id 69079)
     28          TABLE ACCESS BY INDEX ROWID ENSEIGNE (cr=1 pr=0 pw=0 time=0 us cost=1 size=24 card=3)
    852         TABLE ACCESS FULL ESTIME (cr=222 pr=0 pw=0 time=1337 us cost=37 size=11638 card=529)
      7        VIEW  index$_join$_013 (cr=8 pr=0 pw=0 time=18 us cost=3 size=112 card=7)
      7         HASH JOIN  (cr=8 pr=0 pw=0 time=18 us)
      7          INDEX FAST FULL SCAN ANNEE_FISCALE_CON (cr=4 pr=0 pw=0 time=6 us cost=1 size=112 card=7)(object id 68294)
      7          INDEX FAST FULL SCAN ANNEE_FISCALE_PK (cr=4 pr=0 pw=0 time=6 us cost=1 size=112 card=7)(object id 68293)
     35       VIEW  index$_join$_014 (cr=8 pr=0 pw=0 time=340 us cost=3 size=455 card=35)
     35        HASH JOIN  (cr=8 pr=0 pw=0 time=272 us)
     35         INDEX FAST FULL SCAN MARQUE_PK (cr=4 pr=0 pw=0 time=0 us cost=1 size=455 card=35)(object id 68321)
     35         INDEX FAST FULL SCAN MARQUE_UK (cr=4 pr=0 pw=0 time=102 us cost=1 size=455 card=35)(object id 68322)
     19    HASH JOIN RIGHT OUTER (cr=54908 pr=0 pw=0 time=216 us cost=3295 size=159359430 card=60045)
     19     VIEW  (cr=28629 pr=0 pw=0 time=666 us cost=94 size=6640584 card=24504)
     19      HASH GROUP BY (cr=28629 pr=0 pw=0 time=504 us cost=94 size=7743264 card=24504)
     41       VIEW  (cr=28629 pr=0 pw=0 time=80 us cost=92 size=7743264 card=24504)
     41        SORT UNIQUE (cr=28629 pr=0 pw=0 time=40 us cost=92 size=49008 card=24504)
     42         UNION-ALL  (cr=28629 pr=0 pw=0 time=1066 us)
     11          COLLECTION ITERATOR PICKLER FETCH REPORTING_TBORDMARQUE_PROMO (cr=13107 pr=0 pw=0 time=230 us cost=29 size=16336 card=8168)
     18          COLLECTION ITERATOR PICKLER FETCH REPORTING_TBORDMARQUE_NIP (cr=14242 pr=0 pw=0 time=136 us cost=29 size=16336 card=8168)
     13          COLLECTION ITERATOR PICKLER FETCH REPORTING_TBORDMARQUE_ENG (cr=1280 pr=0 pw=0 time=84 us cost=29 size=16336 card=8168)
     19     VIEW  (cr=26279 pr=0 pw=0 time=162 us cost=94 size=58393032 card=24504)
     19      HASH GROUP BY (cr=26279 pr=0 pw=0 time=36 us cost=94 size=56800272 card=24504)
     42       VIEW  (cr=26279 pr=0 pw=0 time=123 us cost=92 size=56800272 card=24504)
     42        SORT UNIQUE (cr=26279 pr=0 pw=0 time=82 us cost=92 size=49008 card=24504)
     42         UNION-ALL  (cr=26279 pr=0 pw=0 time=328 us)
     13          COLLECTION ITERATOR PICKLER FETCH REPORTING_TBORDMARQUE_PROMO (cr=12209 pr=0 pw=0 time=72 us cost=29 size=16336 card=8168)
     19          COLLECTION ITERATOR PICKLER FETCH REPORTING_TBORDMARQUE_NIP (cr=13006 pr=0 pw=0 time=108 us cost=29 size=16336 card=8168)
     10          COLLECTION ITERATOR PICKLER FETCH REPORTING_TBORDMARQUE_ENG (cr=1064 pr=0 pw=0 time=36 us cost=29 size=16336 card=8168)
SQL ID: cb21bacyh3c7d
Plan Hash: 3452538079
select metadata
from
kopm$  where name='DB_FDO'
call     count       cpu    elapsed       disk      query    current        rows
Parse        1      0.00       0.00          0          0          0           0
Execute      1      0.00       0.00          0          0          0           0
Fetch        1      0.00       0.00          0          2          0           1
total        3      0.00       0.00          0          2          0           1
Misses in library cache during parse: 0
Optimizer mode: CHOOSE
Parsing user id: SYS   (recursive depth: 1)
Rows     Row Source Operation
      1  TABLE ACCESS BY INDEX ROWID KOPM$ (cr=2 pr=0 pw=0 time=0 us cost=1 size=108 card=1)
      1   INDEX UNIQUE SCAN I_KOPM1 (cr=1 pr=0 pw=0 time=0 us cost=0 size=0 card=1)(object id 553)
etc etc etc etc etc
OVERALL TOTALS FOR ALL NON-RECURSIVE STATEMENTS
call     count       cpu    elapsed       disk      query    current        rows
Parse        1      0.01       0.01          0          0          0           0
Execute      1     95.29     100.96          0       1215          0           0
Fetch        3      0.27       0.39          0        246          0          19
total        5     95.57     101.36          0       1461          0          19
Misses in library cache during parse: 1
Misses in library cache during execute: 1
OVERALL TOTALS FOR ALL RECURSIVE STATEMENTS
call     count       cpu    elapsed       disk      query    current        rows
Parse       16      0.01       0.00          0          0          0           0
Execute     23      0.02       0.03          1          5         26           2
Fetch       33      0.67       0.74          0      54935          0        1447
total       72      0.70       0.79          1      54940         26        1449
Misses in library cache during parse: 2
Misses in library cache during execute: 2
   13  user  SQL statements in session.
   11  internal SQL statements in session.
   24  SQL statements in session.
Trace file: MYDB_ora_3493.trc
Trace file compatibility: 11.1.0.7
Sort options: default
       1  session in tracefile.
      13  user  SQL statements in trace file.
      11  internal SQL statements in trace file.
      24  SQL statements in trace file.
      12  unique SQL statements in trace file.
     485  lines in trace file.
     176  elapsed seconds in trace file.Edited by: easyoups on Nov 19, 2012 6:50 AM

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      2. Get Backup
      3. Deja Vu
      4. SuperDuper!
      5. Synk Pro
      6. Tri-Backup
    Visit The XLab FAQs and read the FAQ on backup and restore.  Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
    Referenced software can be found at MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Pre-Mavericks
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Mavericks and later
    Open Activity Monitor in the Utilities folder.  Select All Processes from the View menu.  Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • After closing large documents (drawings) the window closes but the process runs still in the background. I open the next document, the same procedure and after dowing this several times the RAM is full the system becoms very slow. what can i do???

    after closing large documents (drawings) the window closes but the process runs still in the background. I open the next document, the same procedure and after dowing this several times the RAM is full the system becoms very slow. what can i do???

    You can always shut it down manually via the Task Manager
    (CtrlShiftEsc)...
    On Mon, Sep 1, 2014 at 3:05 PM, frank koethen <[email protected]>

  • Universe.applyOverload Method Run non-linearly slower and slower

    Universe.applyOverload Method Run non-linearly slower and slower, that is, for the 10th user and restriction we add, this method runs 1 second, however, for the 80th user and restriction we add, this method runs 8 seconds.
    Customers think it's a bug for our BOE Java SDK method, could I know why this method is non-linear, and any way to improve its running speed.
    The following is the code, for interator 80 times.
    while (iter.hasNext())
                        user = (rpt_users_t) iter.next();
                        IOverload overload = (IOverload) newObjs.add("Overload");
                        overload.setTitle(user.getBoezh().trim());
                        overload.setUniverse(universe.getID());
                        overload.setConnection(connectionID);
                        overload.getRestrictedRows().clear();
                        overload.getRestrictedRows().add("HZB0101_T","HZB0101_T.BRANCH_COMPANY_CODE='3090100' AND HZB0101_T.DEPARTMENT_CODE='"+ user.getBmdm() + "'");
                        overload.getRestrictedRows().add("BM_T","BM_T.DEPARTMENT_GROUP_CODE='" + user.getBmzdm().trim()+ "'");
                        infoStore.commit(newObjs);
                        // Commit to User
                        IInfoObject everyone = (IInfoObject) infoStore.query(
                                  "Select TOP 1 SI_ID " + " From CI_SYSTEMOBJECTS "+ " Where SI_KIND='User' " + " And SI_NAME='"+ user.getBoezh().trim() + "'").get(0);
                        int everyoneID = everyone.getID();
                        universe.applyOverload(overload, everyoneID, true);
                        //infoStore.commit(objs);
                        System.out.println(user.getBoezh() + " loading...");

    When invoking applyOverload multiple times, it's O(N^2) if you're granting rights to a User or UserGroup. 
    When granting, the applyOverload method retrieves all Overloads applied to the Universe and walks across each one,  granting the identified ones and removing rights from others.
    Sincerely,
    Ted Ueda

  • Firefox has becomes unresponsive and slow after I tried to install addons (not installed)?

    I recently format my computer and reinstall the windows 7, since this was the only solution that I know to fix the problem with Firefox (I previously had this problem too). I download the latest version of firefox 33.0.2 and install it . This version was super fast. But becomes unresponsive and slow, when I tried to install the add-ons. I visited the official website of firefox and search for the addons, when I tried to install some addons, Firefox crashed. From then on, it has becomes quite slow and can't restore previous sessions. Even to type my email address, It takes more than 5 minutes and becomes unresponsive frequently (after I typed each letter).
    I want to know whether this is due to some viruses, or this version of firefox is not "stable"

    Hey there,
    We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
    #Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
    #Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
    [[Image:aboutcrashesFx29|width=520]]
    <br><br>
    After you've done this, you could try '''Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
    If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
    *In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
    *In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on ''Help'' (or click on ''Help'' in the Menu bar, if you don't have a Firefox button) then click on ''Restart with Add-ons Disabled''.
    If Firefox is not running, you can start Firefox in Safe Mode as follows:
    * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * On Mac: Hold the '''option''' key while starting Firefox.
    * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
    When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br>
    [[Image:Safe Mode Fx 15 - Win]]
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
    ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    Hope this helps!
    Curtis Parfitt-Ford
    Mozilla Support

  • My MacBook Pro (2010) running Mountain Lion is getting slower and slower. How do I fix the orphan files?

    My 2010 Macbook pro is running slower and slower. I went to the Genius Bar about eight months ago, and they botted up from the disk, and let it go through and find what  its process to find and fix what I think were "orphan" files. I cannot remember what they did, but when they did it, the speed on my Macbook picked up considerably.
    I have since upgraded to Mountain Lion, but these problems do not seem related to that. My 500 GB HDD is about 80% full.

    First, back up all data immediately, as your boot drive might be failing.
    There are a few other possible causes of generalized slow performance that you can rule out easily.
    Reset the System Management Controller.
    If you have many image or video files on the Desktop with preview icons, move them to another folder.
    If applicable, uncheck all boxes in the iCloud preference pane.
    Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
    Check your keychains in Keychain Access for excessively duplicated items.
    Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
    Otherwise, take the steps below when you notice the problem.
    Step 1
    Launch the Activity Monitor application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
    Select the CPU tab of the Activity Monitor window.
    Select All Processes from the menu in the toolbar, if not already selected.
    Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
    Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
    Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
    Step 2
    If you have more than one user account, you must be logged in as an administrator to carry out this step.
    Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

  • My iMac is running slower and slower? os x 10.8.2 24" early 2008  Any suggestions

    Imac 24" early 2008 is running slower and slower. Software OS X 10.8.2 Any suggestions?

    Suggestions To Resolve Slow Downs
    If your computer seems to be running slower here are some things you can do:
    Start with a visit to: OS X Maintenance - MacAttorney.
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    Repair the Hard Drive - Lion
    Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    Suggestions for OS X Maintenance
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
    I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
    For emergency repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
    When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
    Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Data Backup
      3. Deja Vu
      4. SuperDuper!
      5. SyncTwoFolders
      6. Synk Pro
      7. Synk Standard
      8. Tri-Backup
    Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
    Additional suggestions will be found in Mac maintenance Quick Assist.
    Referenced software can be found at CNet Downloads or MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • My computer is running slower and slower.

    My computer is running slower and slower. The umbrella spins a lot.  Even with only one or two applications opened.

    First, back up all data immediately, as your boot drive might be failing.
    There are a few other possible causes of generalized slow performance that you can rule out easily.
    If you have many image or video files on the Desktop with preview icons, move them to another folder.
    If applicable, uncheck all boxes in the iCloud preference pane.
    Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
    Otherwise, take the steps below when you notice the slowdown.
    Step 1
    Launch the Activity Monitor application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
    Select the CPU tab of the Activity Monitor window.
    Select All Processes from the menu in the toolbar, if not already selected.
    Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
    Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
    Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
    Step 2
    If you have more than one user account, you must be logged in as an administrator to carry out this step.
    Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
    Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

  • My computer is getting slower and slower. Is there a standard utility I can run to clean things up?

    My Imac is getting slower and slower. Is there a standard utility I can run that will clean things up? I am an old PC guy but changed to Mac about 5 years ago. PC had a program called DeFrag. Is there anything like that for the Mac?  Thanks, Rick

    Rick,
    A Mac that loses performance can be caused by many many things. Forget about Defrag, that isn't the problem and is something done by PC users in the 1990s. The more common things to check are RAM (do you have enough) and Login Items. You can easily check if you need a RAM upgrade by operating your computer as you normally do and opening Activity Monitor (Applications - Utilities - Activity Monitor) and click the System Memory tab. In the lower left you will see:
    Free
    Wired
    Active
    Inactive
    Used
    If the amount of Free RAM is in the vicinity of 500MB or less your system needs more RAM.
    To check the Login Items navigate to System Preferences - Accounts - Login Items. If you seen applications in the list that you don't need loading when you login simply highlight them and click the - symbol at the bottom of the box to remove them.
    Finally I would recommend your visit and read 25 Ways to Speed Up Your Mac.
    Roger

  • HT201541 Our Mac-Mini has gotten slower and slower. Is there a utility that would help speed it up?

    Our 4 plus year old Mac-Mini has gotten slower and slower.  Is there a utility that would help speed it up or is there another?

    Hello! I’ve offered the steps below to similar posts in the past and they helped out getting to the solution (or at least find the cause). I suggest them to you too in this case. It will take you about 30 minutes or less to do these, depending on how bad the problem on your Mac is.
    The goal here is to boot your Mac to the so-called Recovery partition where you’ll have a chance to repair the disk and the disk permissions using the Disk Utility and Password Utility. This might solve your issue and even if it doesn’t- it’s still a decent maintenance step to perform. These steps won’t erase your data or reinstall your Mac in any way if you follow instructions carefully.
    Here’s how:
    1/ Make sure your computer is completely shut down.
    2/ You’ll have to be quick next: Press the Mac’s power button. As soon as you either hear the loud chime, or see the display light up - usually after a second or 2 - on your keyboard press [cmd] + [r] Keep these keys on your keyboard pressed until you either see an Apple Logo with a loading bar or a spinning gear.
    After a few minutes, you’ll be presented with a Utilities screen. This is the Recovery partition. If this step is already giving you problems, try using a USB-keyboard. It doesn’t have to be an Apple-keyboard. If you have a Windows-tailored keyboard laying around, use the “Windows-flag” key in stead of the [cmd]-key and it should also work.
    3/ Choose Disk Utility and click [continue]
    Disk Utility will display your computer’s harddrive in the left column. The default name for it is “Macintosh HD” and is usually the second one from the top. Click on it and click on the [verify disk] button. This will check your “Macintosh HD” harddrive partition for errors. If found, click [repair disk]  unless you have a Fusion drive in your Mac and it says [fix] instead of [repair disk] please tell us before you continue! For a screenshot of what I mean, check this article from Apple: http://support.apple.com/en-us/HT202574
    4/ Once done with the verifying or repairing of your “Macintosh HD” click [repair disk permissions]
    This will check your partition for permissions errors. A common myth about this feature is that it will fix all permissions issues on your Mac, which is not true, but it will fix most systemwide issues. Also, here is a list of error messages that you can safely ignore if they pop up:
    http://support.apple.com/en-us/HT203172
    5/ Lastly we shall do a permissions/Access Control List repair on specifically your user’s home folder with a somewhat hidden tool in the Recovery partition. Close Disk Utility and find the menu called “utilities” in the top left corner of your computer’s display. It’s in between the menus “edit” and “window” Don’t be confused with the menu called “os x utilities” 
    Choose Terminal. A somewhat old-fashioned looking window will pop up, waiting for a text command from you. This is the Terminal.
    After the # type: resetpassword and press return. Note that there is no space between ‘reset’ and ‘password’ 
    What you’ll see next is an rectangular window that gives you the option to reset passwords. We are not going to that, however. Instead, click on “Macintosh HD” at the top. In the pull-down menu below that, choose your user's accountname. Skip all the rest and at the very bottom click the [reset]-button.
    A spinning gear will appear and may stay on for a second or several minutes. It’s hard to predict exactly how long.
    If you have multiple users on your Mac, I advise you to repeat this step for all your users.
    We’re ready to reboot your Mac now. Click on the Apple Menu and choose “startup disk” Choose to boot from “Macintosh HD” Please let us know if this solved your issue, or if the steps above did not work, or could not be performed for some reason.
    If they worked I suggest you do these steps everytime your Mac becomes slow.

  • When I first open firefox it is fast but as I surf it gets slower and slower them stops, I have to close it and restart. what do I need to do to fix this?

    I start of using Firefox 7, as I surf or stumble it gets slower and slower loading pages till it just starts to freeze up. I have to shut down firefox and restart. This only happens after 3 or 4 web pages.

    As suggested I went to Control Panel & chose Add/Remove Pgms. Now, near the bottom was Windows iLivid Toolbar. I then hi-lighted it & removed it. The date it was last used seemed to be when my problem started. I am not a big user of toolbars (except the main ones); so I had no issues about deleting one that I did not recognize.
    Then I opened up Mozilla again & changed my Home Page, using Tools then Options. I closed out Mozilla, then brought it up again & my new Home Page was showing just fine. Wow! What a relief it worked. I hope it lasts. Thanx Firefox !

  • My overall system is becoming slower and slower...how can I clean up?

    I am fairly new to Apple and IMac.  I have had my system for almost a year and the speed is becoming slower and slower.  With my pc, I routinely cleaned up the cache, etc., How do I clean up my IMac to increase my speed?

    As a first step, boot in safe mode and see whether the system is still slow. Some things won't work in safe mode, but you should be able to test.
    Mac OS X: What is Safe Boot, Safe Mode?
    By the way, there's a good chance someone will tell you to "repair permissions." That's a very popular ritual, which happens to be a complete waste of time. All it does is spew bogus error messages that cause confusion.

  • My Mac book pro has all the sudden started running slow and freezing up all the time , any ideas why or what to do

    Hello ,
    I am not very good with tech things , I have a Mac Book Pro and have had it for almost two years with no problems. Now for the past week or so it has started running extremely slow and freezing up all the time. I am not really sure what is going on but is there any advice on something to do or any idea what could be wrong.

    My MacBook Pro is running very slow.
    EtreCheck version: 2.2 (132)
    Report generated 5/6/15, 9:40 PM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2009) (Verified)
        MacBook Pro - model: MacBookPro5,3
        1 2.66 GHz Intel Core 2 Duo CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery: Health = Normal - Cycle count = 63 - SN = W05024HXDBWZA
    Video Information: ℹ️
        NVIDIA GeForce 9400M - VRAM: 256 MB
        NVIDIA GeForce 9600M GT - VRAM: 256 MB
            Color LCD 1440 x 900
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 3:9:20
    Disk Information: ℹ️
        Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macbook Pro (disk0s2) / : 319.08 GB (53.55 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-868 
    USB Information: ℹ️
        Apple Internal Memory Card Reader
        Apple Inc. Built-in iSight
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/TechTool Pro 8.app
        [not loaded]    com.micromat.driver.spdKernel (1 - SDK 10.10) [Click for support]
        [not loaded]    com.micromat.driver.spdKernel-10-8 (1 - SDK 10.10) [Click for support]
            /Library/Checkmate/CheckmateWorkerDaemon.app
        [not loaded]    com.micromat.driver.SPDKernel (1 - SDK 10.8) [Click for support]
    Startup Items: ℹ️
        HWNetMgr: Path: /Library/StartupItems/HWNetMgr
        HWPortDetect: Path: /Library/StartupItems/HWPortDetect
        StartOuc: Path: /Library/StartupItems/StartOuc
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.adobe.AdobeCreativeCloud.plist [Click for support]
        [failed]    com.epson.esua.launcher.plist [Click for support] [Click for details]
        [running]    com.micromat.CheckmateAgent.plist [Click for support]
        [running]    com.micromat.TechToolProAgent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [running]    com.adobe.adobeupdatedaemon.plist [Click for support]
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [running]    com.micromat.CheckmateIdleDaemon.plist [Click for support]
        [loaded]    com.micromat.CheckmateWorkerDaemon.plist [Click for support]
        [running]    com.micromat.TechToolProDaemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
        [loaded]    com.bittorrent.BitTorrent.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        MagicMenu    Application  (/Applications/StuffIt Archive Manager.app/Contents/MacOS/MagicMenu.app)
        Google Drive    Application  (/Applications/Google Drive.app)
        AdobeResourceSynchronizer    Application  (/Applications/Adobe/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
        EvernoteHelper    Application  (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
        RealPlayer Downloader Agent    Application  (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
        Garmin Express Service    Application  (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 8 Update 40 Check version
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        AdobeAAMDetect: Version: 3.0.0.0 - SDK 10.9 [Click for support]
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
        GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User internet Plug-ins: ℹ️
        RealPlayer Plugin: Version: Unknown [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Safari Extensions: ℹ️
        AdBlock
        searchtab
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
        TechTool Protection  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macbook Pro: Disk size: 319.08 GB Disk used: 265.52 GB
        Destinations:
            Rat Drive [Local]
            Total size: 249.72 GB
            Total number of backups: 4
            Oldest backup: 2014-11-12 00:25:11 +0000
            Last backup: 2015-01-08 09:48:54 +0000
            Size of backup disk: Too small
                Backup size 249.72 GB < (Disk used 265.52 GB X 3)
    Top Processes by CPU: ℹ️
            11%    mds_stores
             6%    Google Chrome Helper(13)
             4%    Google Chrome
             2%    RealPlayer Downloader Agent
             1%    WindowServer
    Top Processes by Memory: ℹ️
        1.52 GB    Google Chrome Helper(13)
        723 MB    kernel_task
        442 MB    softwareupdated
        188 MB    Google Chrome
        139 MB    mtmd
    Virtual Memory Information: ℹ️
        1.24 GB    Free RAM
        6.76 GB    Used RAM
        0 B    Swap Used
    Diagnostics Information: ℹ️
        May 6, 2015, 08:33:36 PM    /Library/Logs/DiagnosticReports/mtmd_2015-05-06-203336_[redacted].cpu_resource. diag [Click for details]
        May 6, 2015, 06:25:14 PM    Self test - passed
        May 6, 2015, 06:23:47 PM    /Library/Logs/DiagnosticReports/EvernoteHelper_2015-05-06-182347_[redacted].cra sh
        May 5, 2015, 02:54:50 PM    /Library/Logs/DiagnosticReports/firefox_2015-05-05-145450_[redacted].cpu_resour ce.diag [Click for details]
        May 5, 2015, 11:51:54 AM    /Library/Logs/DiagnosticReports/discoveryd_2015-05-05-115154_[redacted].crash
        May 4, 2015, 04:42:23 PM    /Library/Logs/DiagnosticReports/discoveryd_2015-05-04-164223_[redacted].crash

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