Question About CVP Call Server Logs

Hi Members,
In the CallServer Logs i could see a [SIP_LEG_PRERTE_CORRID] - Publishing ,, [ICM_REQUEST_INSTRUCTION]
Could someone tellme what is the difference between [SIP_LEG] and [SIP_LEG_PRERTE_CORRID]
In what are all the scenarios i would get [SIP_LEG_PRERTE_CORRID] this leg
Regards,
Senthil

Hi Kris,
Thanks For your reply. Here is my Scenario.
PSTN---->VoiceGateway---->CUSP---->CVP CallServer----->ICM---->Script(Just to Play Music).
Here in ICM i have a Dialed Number configured and Mapped to a Calltype and Calltype is Associated in the Script where i have a IF Node (condition Match the Dialed Number).
We have lot of TFN's configured and everything is working fine without any issue.
Now i have to add new DID's in my Setup. When i test the Call it is not hitting my START NODE on the Script itself.
I have attached my ICM Router Logs here. Please let me know if you have any suggestion.
ICM Router Logs for the Dialog ID : 515149
07:21:29 rb-rtr Trace: Dialog (515149) has a correlation id (7 7) that is unknown.
07:21:29 rb-rtr Trace: For message (14) from routing client iyogi_CVP_PG_RC2 (ID 5003) could not find dialog id (7).
07:21:29 rb-rtr Trace: Router sending dialog fail reason (11) for dialog (515149).
CVP Call Server Logs for the Dialog ID : 515149
137620197: 10.110.10.18: May 27 2011 07:21:29.593 -0700: %_Message-6-com.dynamicsoft.DsLibs.DsUALibs.DsSipObject.Message: In DsMimeEntity.parseBody() - Content type application/x-q931 is unregistered.
137620198: 10.110.10.18: May 27 2011 07:21:29.593 -0700: %_Message-6-com.dynamicsoft.DsLibs.DsUALibs.DsSipObject.Message: In DsMimeEntity.parseBody() - Content type application/gtd is unregistered.
14036239: 10.110.10.18: May 27 2011 07:21:29.593 -0700: %CVP_8_0_ICM-7-CALL: {Thrd=pool-1-thread-50-ICM-6090032} CALLGUID = 31D4D479100001305602249B0A6E0A12, DLGID = -1 [null] - Processing ,, [MsgBus:NEW_CALL],   ssId=SYS_SIP2,   mediaType=,   location=,   locationpkid=,   locationsiteid=,   srcaddr=10.100.0.9,   pstntrunkgroupid=10.100.0.9 ,   pstntrunkgroupchannelnum=2147483647,   sipheader=,   rckey=,   rcday=,   rcseq=,   uui=,   CallContext:,     user.media.id: 31D4D479100001305602249B0A6E0A12,, LEGID = null, DNIS = -1, ANI = -1
14036240: 10.110.10.18: May 27 2011 07:21:29.593 -0700: %CVP_8_0_ICM-7-CALL: {Thrd=pool-1-thread-50-ICM-6090032} CALLGUID = 31D4D479100001305602249B0A6E0A12 - Correlation ID routed call
14036241: 10.110.10.18: May 27 2011 07:21:29.593 -0700: %CVP_8_0_ICM-7-CALL: {Thrd=pool-1-thread-50-ICM-6090032} CALLGUID = 31D4D479100001305602249B0A6E0A12, DLGID = 515149 [SIP_LEG_PRERTE_CORRID] - Publishing ,, [ICM_REQUEST_INSTRUCTION],   dialogueId=515149,   sendSeqNo=1,   trunkGroupId=200,   trunkNumber=1,   serviceId=2,   uui=,   correlationId=7,   location=,   locationpkid=,   pstntrunkgroupid=10.100.0.9 ,   pstntrunkgroupchannelnum=2147483647,   sipheader=,, LEGID = 6B6C5D0A-87A311E0-8FF3C7B6-824C2EAB, DNIS = 35315260067, ANI = 18664281713
14036242: 10.110.10.18: May 27 2011 07:21:29.593 -0700: %CVP_8_0_ICM-7-CALL: {Thrd=pool-1-thread-138-ICM-6090033} CALLGUID = 31D4D479100001305602249B0A6E0A12, DLGID = 515149 [SIP_LEG_PRERTE_CORRID] - Processing ,, [ICM_DIALOGUE_FAILURE_EVENT],   dialogueId=515149,   sendSeqNo=1,   errorCode = E_UNSPECIFIED_FAILURE,, LEGID = 6B6C5D0A-87A311E0-8FF3C7B6-824C2EAB, DNIS = 35315260067, ANI = 18664281713
14036243: 10.110.10.18: May 27 2011 07:21:29.593 -0700: %CVP_8_0_ICM-7-CALL: {Thrd=pool-1-thread-138-ICM-6090033} CALLGUID = 31D4D479100001305602249B0A6E0A12, DLGID = 515149 [SIP_LEG_PRERTE_CORRID] - Publishing ,, [MsgBus:DIALOGUE_FAILURE],   ssId=SYS_SIP2,   errorCode=E_UNSPECIFIED_FAILURE,, LEGID = 6B6C5D0A-87A311E0-8FF3C7B6-824C2EAB, DNIS = 35315260067, ANI = 18664281713
12185266: 10.110.10.18: May 27 2011 07:21:29.593 -0700: %CVP_8_0_SIP-3-SIP_CALL_ERROR: CALLGUID = 31D4D479100001305602249B0A6E0A12 LEGID = 6B6C5D0A-87A311E0-8FF3C7B6-824C2EAB - [INBOUND] - DIALOGUE_FAILURE from ICM Router sends 404 rejection to call. errorcode=15 [id:5004]
12185267: 10.110.10.18: May 27 2011 07:21:29.593 -0700: %CVP_8_0_SIP-3-SIP_CALL_ERROR: CALLGUID = 31D4D479100001305602249B0A6E0A12 LEGID = 6B6C5D0A-87A311E0-8FF3C7B6-824C2EAB - [INBOUND] - ABNORMALLY ENDING - SIP code [404], Reason Hdr [SIP;cause=404] Not Found, GW call using SURV TCL flag [false], NON NORMAL flag [true], USE ERROR REFER flag [true] with AGE (msecs) 0 and Call History : [id:5004]
Regards,
Senthil

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CVP call server logs - Hi All, I am trying to figure out whether caller party(End User) hangup the call first or UCCE Agent

CVP call server logs
Hi All,
I am trying to figure out whether caller party(End User) hangup the call first or UCCE Agent.
Attaching CVP call server Logs& UCCE TCD& Route Call Details for your reference.

From the CVP logs, it can be determined which side disconnected the call first. For each call, CVP keeps track each call leg. From Inbound Gateway to CVP is INBOUND leg, rest are OUTBOUND leg. You can then look at which leg the SIP BYE message is received first.
Since you have very basic log enabled, you will not see the exact SIP message. But it can be determined by the outcome of the message. Here is the snippet of the log during the disconnect:
Line 3766: 3083689: 10.180.245.43: Sep 12 2014 12:21:11.293 -0700: %CVP_8_5_SIP-7-CALL: {Thrd=DIALOG_CALLBACK.6} CALLGUID = CBCCDD8539E811E4A3E2CCEF48565980 LEGID = CC65CE04-39E811E4-87DFD7D1-64B198F2 - [INBOUND] DURATION (msecs) = 25610 - DIALOG TERMINATED. Reason: Q.850;cause=16
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Dear Members,
Could someone help me by providing any good document related to the "CVP CALLSERVER LOGS" and "CVP VXMLSERVER LOGS"
Regards,
Senthil.

I'll leave the Call Server log question alone for a bit, because you have a point.
But the CVP VXML activity logs could not be any more transparent.
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