Question on Acrobat 9 Pro- Compare Docs

Does any one know why Acrobat 9 Pro - Compare Docs would not compare two PDF reports -- just close out both documents and not give an error message? Acrobat 7 Pro compares these same 2 docs with no problems.

Hypothetically speaking, of course, the EULA does not specify uniqueness of purpose but of unique structure, regardless of intent.
There are many, many Acrobat users who are unaware of this EULA limitation.
Pearhps there is someone out there who has a good grasp of this EULA section 15.12.3.
Thank you for your comment in regards to this hypothetical disucssion.

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Question for acrobat pro xi installation

I am a creative cloud member. Although I have downloaded acrobat xi pro it wasn't working properly. I've unistalled it and now that i try to install it again from the creative cloud it can't be done. I have a full year membership and the desktop client of the creative cloud says my acrobat is uptodate but it is not in my comp anymore. What can i do? I have unistalled the aCrobat pro xi because it kept being giving me a message of a trial application. I have a mac and running mavericks.

Hi artyuppie,
You can try download the Adobe Acrobat cleaner tool to clean the left overs from the computer first, then restart the machine and try again to install.
To download the cleaner tool visit: http://labs.adobe.com/downloads/acrobatcleaner.html
Regards,
Ajlan Huda.

Acrobat 9 compare docs - navigation

I did a Compare Documents operation in Acrobat 9. The first page of the report says "Differences exist. First one is on page XX."
OK. How MANY differences are there?
Where are the REST of the differences? Other than the "First one is on page XX" I see no way to navigate between differences or even find out where they are. The help says nothing about it.
I agree with the other posters who say the v9 compare function is a severe step backwards!
Gary

The silence is deafening. Should I assume this means there ISN'T any way to navigate between comments?

Acrobat Pro 9 search feature seems broken....

I have occasional need to search a company schedule published in .pdf format. When I recently installed Acrobat Pro 9 on my WinXP machine I let it become the default application for opening .pdf files. However, if I open the schedule document in question in Acrobat Pro the search engine doesn't work.
By doesn't work I mean I search for a word and the search stops on some unrelated word, or partial word, and never finds what I'm looking for. If I open the same document in Acrobat Reader 8.1 the same search still works fine.
I've tried all the search options in Pro full word, etc) I can find to no avail. Does anyone have any suggestions what the problem might be?
tia

I had this problem with some of our users.
I solved it by opening the PDF file in question.
I went to File>Preferences>Search
I then clicked "Purge Cache Contents"
That appeared to resolve the issue.

Web Premium Upgrade CS4 to CS5 - no need to re-install Acrobat Pro?

Just received Web Premium Upgrade package today. Currently have CS3 Web Standard. and CS4 Web Premium installed so will be removing CS3 Standard before attempting CS5 upgrade. My question concerns Acrobat Pro 9, perhaps obviously given the forum I'm posting in! :-) Would I be correct in assuming that given I have an up-to-date version of Acrobat Pro 9 installed as part of CS4 I can ignore the CS5 Acrobat installation? That's based on an associated assumption that the upgrade package is intended to also cover upgrades from CS4 Standard and other suites that did not include Acrobat Pro.

Apologies; answered my own question! From the CS5 installation instructions (online, not provided with installation package) "If you already have Acrobat 9 Pro installed, either as part of a suite or as a standalone application, you do not need to reinstall it." From http://kb2.adobe.com/cps/825/cpsid_82596.html

When I OCR two versions of the same document and then compare th documents in Acrobat Pro XI, I usually get the message that there are no changes to mark. However, I know there a quite a few number of changes. I raised this question more than a year ago

When I OCR two versions of the same document and then compare the documents in Acrobat Pro XI, I usually get the message that there are no changes to mark. However, I know there a quite a few number of changes. I raised this question more than a year ago, and the response I received had to do with the quality of the OCR and the scans of the documents. However, if I use Acrobat Pro XI to save the same documents in Word and then run a comparison in Word all of the changes are marked. When a PDF is saved as a Word document in Acrobat Pro XI, is a different OCR module being used than the one used in Acrobat Pro XI for text recognition?

OCR is only for recoginition of the image / picture of text provided by an scanner.
Content typed into a Word file which is converted to a PDF is (in Word and in PDF) *not* an image or picture of text - it is the digital text. So, no OCR involved.
When the "digital" (renderable) text of a PDF's page content is exported to Word no OCR is involved.
When a PDF's content is from the image output of a scanner and this is a picture of text then OCR comes into play.
If this content is exported to Word before doing OCR then it is the image that is exported to the Word file.
Once OCR is performed it is the OCR output that is exported.
OCR output is (always will be) impacted by "the quality of the OCR and the scans of the documents".
Regardless "Compare" is based on a Word file output to PDF1 then edits to the Word file followed by an output to PDF2. You use Acrobat Pro to do a compare of PDF1 & PDF2.
Paper 1 scanned to image 1 to image 1 in PDF1 that gets OCR 1 and
Paper 2 scanned to image 2 to image 2 in PDF2 that gets OCR 2
being processed with Acrobat Pro's Compare can certainly be done.
But - well you've described what can be observed.
Be well...

Compare Documents tool in Acrobat Pro 9

I'm assessing the Compare Documents tool in Acrobat Pro 9 for business use, and have some very specific questions about its functionality:
When I initially load a pair of PDFs to compare, occasionally Acrobat refuses to accept them as anything but "scanned documents" even though they are fully electronic-sourced PDFs created in, usually, Adobe illustrator. What are the specific criteria that cause Acrobat Pro to force the "scanned documents" type? Is it related to the presence of only "flattened"/"outlined" text instead of embedded fonts? Lack of layers? Some other graphical feature? How do the comparison parameters/performance change when the loaded docs are designated as scanned rather than one of the other types?
Second, when I've done a Compare on two nearly identical documents and then call up the "old and difference images" display - is there any way at all to manipulate this display? Some of my docs are large - potentially full press-sheet size of around 24" x 40", and when the differences between them are tiny (e.g., a change in only a few Braille dots over the entire graphic) the on-screen rendering of the "difference image" side of the display is relatively tiny and practically useless, although it contains exactly the information I need to see. Can it be grabbed/stretched/magnified/saved/printed/analyzed some other way besides how it is? It seems to disappear literally at the first mouse-motion or key-touch, which is incredibly frustrating. Are there any changes or improvements in this feature in version 10.x over version 9.2.0 (which is the latest version my company has approved)?
Third, also at the post-compare stage, the feature tags a small printer info block in a corner of the document with "This image was replaced" even when I know the info block has not been changed. Why could this happen?

Sounds like you want to do this on a server, but you should know that Adobe Acrobat cannot legally be used on a server.
For server-based PDF operations you can look at Adobe LiveCycle products or our Adobe PDFLibrary (available in both Java and C++)

I cannot open pdf docs despite downloading acrobat pro

I cannot open pdf docs despite downloading acrobat pro do I have to log of and on before it works

Hey John Watt,
Before answering your question, I would like to know few things from you so that I an analyze the issue.
Could you please tell me what Acrobat pro as well as OS version are you using.
Do you get any specific error message when clicking on Acrobat icon?
Please let me know.
Regards,
Anubha

How do I customize Adobe Acrobat Standard DC or Adobe Acrobat Pro DC to do what I'd like? Actually this a multiple-question inquiry.

Note, I was unable to find a "How TO", Tutorial, or FAQ relevant to the following questions.
For instance, how do I easily append to an existing PDF with minimum clicks (which I could do with an earlier version of Acrobat Standard)?
I'm using a 30-day trial of Adobe Acrobat Pro DC to scan documents and in certain situations, append to existing PDFs.
I'd prefer to trial the Adobe Acrobat Standard vs. Pro DC because that's what I intend to purchase. I'd prefer to not get accustomed to Pro if Standard is very different.
1. After selecting Edit > Preferences and specifying certain defaults, most take effect as suspected but some do not, like the one's I'm going to elaborate on below. Why?
2. Alternatively, is there a Tool or a way to create a local customized Profile and default to that Profile to avoid having to repeat the following steps?
   This should not be confused with the online Profile (or Communities Profile) whereby one states one's Name etc.
File
> Create
   > PDF from scanner
     > Custom scan
       > Color Mode: Black and White
       > Append to existing file
         > Browse
           > Select file
             > Scan
This is a cumbersome task to repeat each time I'm ready to scan. Using an earlier version of Acrobat Standard, I'd simply double-click the PDF I wished to append to,
Acrobat would default to the appropriate scanner, and know that I wished to append to an existing file without me having to select that option. Presently it doesn't appear to be that easy/simple.
Perhaps it is (or can be with guidance). Please assist.
3. Please find attached the following snapshots/images... CORRECTION, IF ADOBE SUPPORT CONTACTS ME ABOUT THIS, I'LL GLADLY FORWARD SCREENSHOTS.
   Meaning, there does not appear to be a way to include screenshots on Forums.
3a See Error. Is there a way to get a more accurate description of the error (i.e., turn on debugging etc.)?
3b When Creating a PDF, the prompts still seen after clicking "Configure Presets" and changing Color Mode from AutoDetect to Black and White. Why?
3c Custom Scan Input, where I changed Color Mode from AutoDetect to Black and White and why I must also tell Acrobat to append AND to browse to a pre-defined default location?
4. Must I be "Logged in" to use the product? The first time launching it, I was prompted to login using the credentials used to create the account and download the product. Now when using the product it appears to be automatically "Logged in" or online. I would prefer to use it in an "offline mode" if there is such a thing.
5. Once the product is purchased, what are my support options? Can questions be answered or issues resolved with a phone call or are they limited to the Acrobat Forum(s) and/or Adobe Communities? Even after clicking "Ready to contact us? Start here." I'm only given the Forum option (over and over) vs. Chat vs. Email Support etc.
If I've posted these inquiries to the wrong Forum or Discussion, if prudent, please collectively relocate them. Regardless, please advise. Thanks!

uninstall all acrobat/reader versions and retry installing.
or check your log files for more specific help, Troubleshoot install issues with log files | CS5, CS5.5, CS6

Unique issue with PDF to WORD .doc conversion with Acrobat Pro - any ideas?

I have been unable to solve the following issue when converting (save as...) PDF documents to Microsoft Word .doc using numerous methods. This could either be an issue that would be fixed in Acrobat Pro itself, or in MS Word - posting to the Adobe forums first.
PREFACE: I am attempting to use the converted .doc file with translation applications/software. Google Translator Toolkit is what I use the most, but ALL other translators are having this very same issue with the .doc file. --The source PDFs are product information from drug manufacturers in various countries that I need to have translated to English. I do not have access to their source documents, as they do not provide their own source docs for obvious reasons.
ALSO: I cannot use Google Translator toolkit to translate from PDFs directly - if you do that, it will attempt to translate a PDF and then export in an .html file, but it does not get the exact spacing of the sentences correctly, which leads to errors in translating - key things such as "can take with alcohol" and "do not take with alcohol". So that's out!
I am not having any problems with the resultant .doc file in MS Word itself. It looks right, the spacing matches the original PDF source perfectly, prints correctly, etc... Reference here on a product info sheet from Austria in German:
The problem: This is a screenshot from Google Translator Toolkit - the right side of the image - the spacing in the lettering from the .doc file I am uploading is not being read correctly, resulting in untranslated gibberish. (Note: this isn't a problem with the translation applications or software -- all are having this issue with .doc files converted from .pdf - this issue isn't present with any old .doc file that wasn't converted from a .pdf) -- It's definitely got something to do with some kind of embedded data in the .doc file that I cannot isolate!!)
My settings in Adobe Pro (convert from PDF to .doc):
Page layout: Flowing Text (this prevents the resultant .doc from having all of those text boxes, which also don't then work in translators)
Include comments: True
Include images: True
Run OCR if needed: True
Notes:
-I have run OCR text recognition on the source PDF files in it's specific language.
-I have edited the accessibilty of the PDF and have run the tag recognition and quick checks (to see if they solved the issue, which it did not - tagged or untagged, same problems!)
-I have exported the .doc BACK to PDF using MS Word's function, which results in a great looking tagged PDF. THEN I re-saved this new PDF back as a .doc - same issue.
-I have tried saving the PDF in all of the other formats that the translators accept. All have different issues. The only one that works consistently is saving to a .txt (plain)... The best is a .doc to .doc conversion, with all the original spacing. (I am not spending hours reformatting a .txt translation in word)...
I can't seem to find where this spacing data is in the .doc file!!!! (Changing the fonts, sizes, margins -- doesnt fix this either). I have tried so many methods...
Any thoughts on other things to try in Adobe Pro (or Word)?
EDIT: Here's an additional tidbit of info that may be the key to this... There's some kind of coding that is in the .doc that Adobe Pro converted from the source PDF that doesnt display in Word, but that is being seen by the translation programs....... I have no idea what these are, but I want to remove them!
Message was edited by: KaotikADC

I would suggest you look at the fonts that are being used. It may be a font issue that is not properly being read by the translation program.

Missing data in Acrobat Pro XI PDF created from Microsoft Word (2010) doc

When I create an "Adobe PDF" from a Microsoft 2010 Word doc that contains mainly images and text boxes, about 50% of the text boxes do not appear in the PDF. Also, some of the images (layered on top of each other) appear in a different order - the one on the bottom moves to the top.
How can I address this problem so that the PDF accurately reflects the Word document?
(I am using Acrobat Pro XI and Microsoft Office 2010)

Finally figured it out -- if I view the form directly in Adobe Reader (over our network), I see the confusing message about "Click 'Sign' to fill out..."
BUT, if I open the form within a web browser (IE, Firefox, etc.), I see the usual message: "Please fill out the following form. You cannot save data typed into this form. Please print..."
It is doing what I expected; I just wasn't viewing it in the usual manner. Users will be seeing this form via a web browser, so problem solved.

I use adobe acrobat pro, why do existing pdf docs open in adobe reader?

How can I set all pdf docs to always open in acrobat pro vs adobe reader?

If you have both programs installed you can choose which one acts as the default by opening Preferences (in either of them) and on the General tab, click the "Set default PDF handler" button.

Can I get the summary of added and deleted words in two compared documents in Acrobat Pro XI as it was in Pro 6?

I want to be able to estimate the amount of words that change from one document to another. I am using Adobe Acrobat Pro XI to compare two documents. The summary says "Differences exist between documents" and lists the amount of pages in each one. Then it goes on to the report and highlights insertions and deletions.
I would like a more informative summary. Previously, in Adobe Acrobat Pro 6.0 (I don't really know after that), the summary I got after comparing two documents contained how many words had been added and how many words had been deleted.
I have checked the configuration of the new Acrobat but I have not been able to find the same functionality. Is there something I am missing? Is this feature not supported anymore?
If so, is there a workaround? I have been looking into using JavaScript but I cannot access properties of words that the program highlights as having changed. Thank you very much for any insight you may have.

OCR is only for recoginition of the image / picture of text provided by an scanner.
Content typed into a Word file which is converted to a PDF is (in Word and in PDF) *not* an image or picture of text - it is the digital text. So, no OCR involved.
When the "digital" (renderable) text of a PDF's page content is exported to Word no OCR is involved.
When a PDF's content is from the image output of a scanner and this is a picture of text then OCR comes into play.
If this content is exported to Word before doing OCR then it is the image that is exported to the Word file.
Once OCR is performed it is the OCR output that is exported.
OCR output is (always will be) impacted by "the quality of the OCR and the scans of the documents".
Regardless "Compare" is based on a Word file output to PDF1 then edits to the Word file followed by an output to PDF2. You use Acrobat Pro to do a compare of PDF1 & PDF2.
Paper 1 scanned to image 1 to image 1 in PDF1 that gets OCR 1 and
Paper 2 scanned to image 2 to image 2 in PDF2 that gets OCR 2
being processed with Acrobat Pro's Compare can certainly be done.
But - well you've described what can be observed.
Be well...

Hyperlinks missing after converting Word 03 docs to PDF using Acrobat Pro 9.

I'm having an issue when I convert a Word 2003 doc using Adobe Acrobat Pro 9 to pdf that the hyperlinks are disappearing. I've had success with this in the past but for some reason now the hyperlinks never carry over or show up in the pdf. I also have a good amount of bookmarks making up a table of contents within my word doc that aren't making the conversion either.
I've spent a few hours thumbing through options in both the pdf printer and word as well as searching online with no luck.
Kind regards,
Tim

Alright, I've got link creation process working again.
However, now I have another technical issue with how the links are being handled.
My work has an Intranet site that these Polices and Procedures are being accessed from (http://is-intranet/policiesandprocedures/). For some reason when you open one of these forms on our Intranet site and click one of the embedded links (that are linking to another one of the Policy and Procedure PDFs) it's adding extra text to the path. i.e. open 2.01 Employee Handbook when I click a link embedded in that form to http://is-intranet/policiesandprocedures/3.01 Technology Usage Policy it's adding an extra is-intranet to the beginning of the path http://is-intranet/is-intranet/policiesandprocedures/3.01 Technology Usage Policy causing it to not open.
I cannot seem to prevent this from happening. Now, if I go through the form and look at the link it's correct and if re-link it to the other form everything works fine and the path of the link in the PDF doesn't change. But now the link works correctly when opening the forms from our Intranet Site.
It's a very confusing issue.

Dos command to compare files using adobe acrobat pro 9.

Hi,
I am using Adobe Acrobat Pro 9, through its utility i am comparing two pdfs using its GUI. Now i want to compare two pdfs through Dos prompt using Adobe Acrobat Pro 9. Is there any Dos command to compare two pdfs using Adobe Acrobat Pro 9.
Regards

I don't think so.

Question on Acrobat 9 Pro- Compare Docs

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